North Carolina Feedback

NC - 6701 E Independence Blvd, Charlotte - 9/17/25

Great staff, kept me informed all the way. Explained everything to me on first day of drop off. I would definitely recommend this location for help with their car needs.

Carol B

NC - 13516 Old Statesville Rd, Huntersville - 9/15/25

Amanda was awesome! She was friendly and honest on the phone and made the process easy. Accidents are stressful enough, so it was nice to know Amanda was there to help and saved money where it could be saved. The store kept me informed while the car was being worked on. I hope I don't have to return there, but if I do need something repaired, I know where I will be going again - back to Amanda!

Sara

NC - 804 Salisbury Rd, Statesville - 9/4/25

Great team. Called me with up date. Ladies up front are cool.

Matthew W

NC - 1978 S New Hope Rd, Gastonia - 8/31/25

The first company I called in order to get an estimate said I would have to wait until the next day, but Gerber got me in immediately. The other driver was at fault, and I got a rental car at no cost for the duration of the repair. My Jeep Grand Cherokee rear end damage was repaired perfectly and I am "whole again"! Everyone was very courteous and accomodating, and I appreciated the frequent text progress updates. I will be sure to recommend Gerber Collision.

John A

NC - 6013 Victory Lane, Concord - 8/23/25

Great service and repairs

Valeka L

NC - 111 Commons Dr, Mooresville - 8/22/25

Really great bunch of people. Kept me well informed of the progress on my car. They did an outstnding job...looks like new.

susan g

NC - 801 N Main St, Holly Springs - 8/18/25

AAA Insurance - All I can say is: WOW! Top notch service from first call until out the door fully satisfied! Teri is 7 star service! Frank knows his stuff and is excellent! Well done Gerber!!

Thomas Mark B

NC - 2600 Jefferson Davis Hwy, Sanford - 8/17/25

Great customer service, kept us up to date on our vehicle status, and the work was awesome. Thanks for the A+ service

Darryl W

NC - 11537 Clayton Blvd, Clayton - 8/7/25

Great Service and Great Repair

Angela Annette B

NC - 804 Salisbury Rd, Statesville - 7/30/25

It is a shame i can only leave 5 stars, otherwise i would turn it up to 11. Laura at Gerber was an absolute pleasure to deal with throughout the entire process. Her thoroughness & professionalism was much appreciated. To say she went above & beyond is a gross understatement. Laura & the entire Gerber team made what was previously an annoying and frustrating inconvenience into an experience that was almost enjoyable. While I hope to have no more need for their services in the future, I know where to go to the next time I need collision repair. Thank you Laura at Gerber!

William Patric P

NC - 1978 S New Hope Rd, Gastonia - 7/30/25

Great service and very professional experience and polite people..

Johnny B

NC - 2821 Capital Blvd, Raleigh - 7/24/25

The staff was awesome.They were very helpful, kind, and easy to talk to. They answer all my questions and I appreciated that. If I could I would give them 10 stars.

Agnes R

NC - 1501 Waxhaw Indian Trail Rd, Indian Trail - 7/24/25

I had a fantastic experience with this Gerber collision repair center. From start to finish, everything exceeded expectations. The quality of the repair work was absolutely superb with every detail handled with precision, and the final result was flawless. You'd never know the vehicle had been in an accident. The turnaround time was faster than originally estimated, which was a pleasant surprise. The level of customer service throughout the process was truly top notch, professional, courteous, and attentive to my every concern. The shop itself was well-organized and clean, reflecting the pride they take in their work. Communication was consistent, thoughtful, and completely transparent at every stage. I always felt informed and confident that my car was in great hands. It's rare to find this combination of craftsmanship, efficiency, and ... customer care. I would not hesitate recommending them to anyone needing collision repair or painting services. read more

Eric G

NC - 120 Sandy Ave, Southern Pines - 7/19/25

Wonderful experience from start to finish! Top-of-the-line service and employees, especially Colby and Renee. Colby walked me through my damages and my final/completely renovated Venza. Renee handled the paperwork so that I knew what was to happen and when. Thanks ladies.

Helen W

NC - 804 Salisbury Rd, Statesville - 7/18/25

This was the best experience. They were very professional and so helpful. My repair was excellent. Completed in record time. They stayed in contact with every step of the way. I strongly recommend anyone who needs a repair to come here.

Dora C