North Carolina Feedback

NC - 804 Salisbury Rd, Statesville - 7/30/25

It is a shame i can only leave 5 stars, otherwise i would turn it up to 11. Laura at Gerber was an absolute pleasure to deal with throughout the entire process. Her thoroughness & professionalism was much appreciated. To say she went above & beyond is a gross understatement. Laura & the entire Gerber team made what was previously an annoying and frustrating inconvenience into an experience that was almost enjoyable. While I hope to have no more need for their services in the future, I know where to go to the next time I need collision repair. Thank you Laura at Gerber!

William Patric P

NC - 1978 S New Hope Rd, Gastonia - 7/30/25

Great service and very professional experience and polite people..

Johnny B

NC - 2821 Capital Blvd, Raleigh - 7/24/25

The staff was awesome.They were very helpful, kind, and easy to talk to. They answer all my questions and I appreciated that. If I could I would give them 10 stars.

Agnes R

NC - 1501 Waxhaw Indian Trail Rd, Indian Trail - 7/24/25

I had a fantastic experience with this Gerber collision repair center. From start to finish, everything exceeded expectations. The quality of the repair work was absolutely superb with every detail handled with precision, and the final result was flawless. You'd never know the vehicle had been in an accident. The turnaround time was faster than originally estimated, which was a pleasant surprise. The level of customer service throughout the process was truly top notch, professional, courteous, and attentive to my every concern. The shop itself was well-organized and clean, reflecting the pride they take in their work. Communication was consistent, thoughtful, and completely transparent at every stage. I always felt informed and confident that my car was in great hands. It's rare to find this combination of craftsmanship, efficiency, and ... customer care. I would not hesitate recommending them to anyone needing collision repair or painting services. read more

Eric G

NC - 120 Sandy Ave, Southern Pines - 7/19/25

Wonderful experience from start to finish! Top-of-the-line service and employees, especially Colby and Renee. Colby walked me through my damages and my final/completely renovated Venza. Renee handled the paperwork so that I knew what was to happen and when. Thanks ladies.

Helen W

NC - 804 Salisbury Rd, Statesville - 7/18/25

This was the best experience. They were very professional and so helpful. My repair was excellent. Completed in record time. They stayed in contact with every step of the way. I strongly recommend anyone who needs a repair to come here.

Dora C

NC - 120 Sandy Ave, Southern Pines - 7/9/25

Did a nice job on the repair, but took much longer than we expected for a small repair.

Ed W

NC - 201 Maynard Crossing Ct, Cary - 7/8/25

I was very satisfied with the service completed on my automobile. Crystal and other staff member demonstrated excellent customer service and answered all my questions.

Peggy H

NC - 1429 Mechanical Blvd, Garner - 7/5/25

Great customer service! Super quick and reliable

Miranda G

NC - 1140 US Hwy 70 SE, Hickory - 7/4/25

super job on my KIA

kathy h

NC - 13516 Old Statesville Rd, Huntersville - 6/30/25

Great customer service! Everything was simple from start to finish.

Maggie L

NC - 111 Commons Dr, Mooresville - 6/26/25

You guys are the greatest! I have had my personal and work vehicles in for repairs. Each time I receive the best repairs and administrative assistance. The work is always completed ahead of the estimated completion dates. The vehicle repairs always look great. I always recommend Gerber to friends and coworkers when they have accidents. My only hope would be that people would stop running into my vehicles so that I don't have to see you wonderful people again! Mark

Mark B

NC - 11537 Clayton Blvd, Clayton - 6/23/25

Josh H. was amazing and provided service above and beyond any expectations. He really helped us deal with some issues with a vehicle that we had purchased. Do whatever you have to do to keep him happy. Such a pleasure working with him.

Dean I

NC - 1429 Mechanical Blvd, Garner - 6/22/25

I took my car here after an accident that left my rear bumper smashed. They were quick, and did a great job. My car looks better than it did before!

Catalina N

NC - 804 Salisbury Rd, Statesville - 6/19/25

Repairs turned out great

Deanna T