New York Feedback

NY - 1177 Fairport Rd, Fairport - 8/19/26

From start to finish I was impressed with entire process. Communication from the team was the best I've ever experienced! Work was finished beautifully and on time!

William A

NY - 15 Elmgrove Park, Rochester - 8/15/26

Quick response Excellent work progress report during repair

Stephen M

NY - 15 Elmgrove Park, Rochester - 8/13/26

My experience with Gerber has been exceptional! Dan C fully explained what needed to be fixed on my SUV and exceeded expectations upon completion. Communication was thorough and frequent and I received my vehicle quicker than expected. The staff were also amazing and helped with getting me a rental car during the repair. Highly recommend Gerber Collision!

Robin N

NY - 15 Elmgrove Park, Rochester - 8/6/26

Dan has always done a great job with the cars I've brought in for damage repair. Colleen at the desk is friendly and always helpful. I wouldn't take my cars anyplace else for collision repair.

Dennis S

NY - 839 Foote Ave, Jamestown - 8/6/26

there are still great people in the world. We just got locked out of our truck across the street. The staff at Gerber really helped us out. They were kind and nice and found us someone who could help out. Thank you to the staff at Gerber. We really appreciate you.

Tom M

NY - 8775 Dell Center Dr, Clay - 7/29/26

5 STAR rating for all staff at this location. Front desk staff: kind, caring, professional and knowledgeable. Marcus the estimator: kind, caring,efficient and highly knowledgeable. The process waslow stress, communication was spot on and the work completedlooks awesome!

Jennifer S

NY - 2562 NYS Rt 332, Canandaigua - 7/28/26

they where the best

Nancy W

NY - 2441 Niagara Falls Blvd, Wheatfield - 7/15/26

I received my 2022 Chevy Trailblazer back on March 25th, 2026 after getting into an accident on February 1st. There were some issues I noticed after picking the car up. I contacted Kyle the manager at Gerber in Wheatfield and he had me bring my car back in and they fixed everything the right way. I would recommend going there.

Jamie D

NY - 750 Harry L Dr, Johnson City - 7/15/26

Employees very professional and congenial Body work they did on my car looks great. I would recommend them to anyone who needs auto body work.

Susan C

NY - 131 Philo Rd W, Horseheads - 7/13/26

The workers were all very helpful and friendly. They kept me up to date with parts And repair dates

Lori K

NY - 2 Railroad Ave, Victor - 7/9/26

The repair was done flawlessly, the job was completed when promised, and it was nice being able to leave the rental car at Gerber and they were going to be in contact with enterprise. It was a very good experience.

Julie T

NY - 921 N 4th St, Olean - 7/8/26

Great communication.

Carla B

NY - 1177 Fairport Rd, Fairport - 7/6/26

I damaged the front bumper of my 2021 Crosstrek. I bought a replacement piece online. I was unable to place the piece myself. I took it to the Subaru dealership, and they were also unsuccessful (although I am uncertain whether they actually attempted the repair. Finally, I took it to Gerber, who has previously done work for me. The young man behind the counter inspected the damage, identified the problem preventing insertion of the repair part, and fixed it within five minutes. He refused payment. I should have started there. Great body shop. Great employee!!

David T

NY - 1690 Manitou Rd, Greece - 6/24/26

The repair was flawless and the office staff extremely efficient.

Carol Z

NY - 15 Elmgrove Park, Rochester - 6/10/26

Once they received all of the parts they quickly contacted us to get the car in to be repaired. They maintained daily contact to keep us informed on how the repairs were progressing. We picked up the car today and it looks fantastic! They also cleaned the inside which was above and beyond expectations. I would highly recommend this Gerber location to anyone who needs their vehicle repairs after an accident or who needs glass work done. Thank you Chris for the wonderful service.

Jo Ann L