New York Feedback

NY - 1690 Manitou Rd, Greece - 4/30/25

I was hit from behind w/ significant damage to my 2024 Hyundai Tucson. From the drop off of my vehicle at Gerber, to them taking care of my rental, to bi-weekly updates via text and phone, to pick up, they made it a smooth process. The staff were wonderful from the reception desk to the mechanic, who explained everything when I picked up the vehicle. Highly recommend Gerber (Greece).

Jennifer J

NY - 2 Railroad Ave, Victor - 4/29/25

Everyone was so kind. I was running late to pick up my car and they made sure to wait for me.

Victoria

NY - 411 West Ave, Albion - 4/22/25

One word, AMAZING. Had my truck in for a collision claim ( front end and side damage) the process was easy, the people working there were personable and professional and left me with no questions. The process took 5 business days which was less than they told me, and was updated via text during the whole process. When I picked up my truck I almost didn't recognize it, the thing looked brand new. Final surprise was not only was it detailed on the outside, the inside was detailed as well! Super happy with everything start to finish. I would recommend Gerber to anyone needing body work done. 5 stars for sure.

Maryellen C

NY - 15 Elmgrove Park, Rochester - 4/22/25

Great service from beginning to end. Was kept updated about work and had my vehicle back a week later.

Jennifer S

NY - 9200 Transit Rd, East Amherst - 4/17/25

Greg the Service Estimator was great and the collision work superb!

Doug C

NY - 601 Erie Blvd W, Syracuse - 4/15/25

Marcus was great. The service was wonderful. Marcus was always in communication with me. I would definitely do business with them again. Five stars to Marcus

Heather G

NY - 10055 Main St, Clarence - 4/14/25

Fast, courteous and professional. Everyone at this location, especially Gabe K the Estimator, was patient and helpful in explaining all the steps required for our collision repair and the repair was completed severals days before the projected completion date. Great service, thanks!

John Q

NY - 86 W Broadway, Oneonta - 4/8/25

Had a doe accident 4 years or so ago, after time the seams on the replacement bumper started separating and paint peeled. Took it back and it was repaired in one day at no charge. Great job done

Glenn H

NY - 9200 Transit Rd, East Amherst - 4/7/25

They did a great job with my car repair! They were very pleasant to talk to and everything was fixed in a timely manner.

Kendra P

NY - 973 Hertel Ave, Buffalo - 4/7/25

I used their services on two occasions and both were satisfactory. Yes I would commend . They were very understanding due to my nervousness and called me with info. of when the car would be completed. Staff very friendly.

carmen m

NY - 2 Railroad Ave, Victor - 4/6/25

excellent service! On time time. Kept me up to date on progress. Made all arrangements for a car rental as well

Isabel t

NY - 1690 Manitou Rd, Greece - 4/4/25

They were kind and kept me up-to-date on the work of my car. Even got the job done a few days early which was amazing!

Anne T

NY - 107 W Main St, Amsterdam - 4/4/25

Crasias por el eselente Trabajó en mi coche Daniel 5 Estrellas para ti Thanks for the excellent work on my car Daniel 5 Stars for you

Eduardo P

NY - 750 Harry L Dr, Johnson City - 4/3/25

The service was great. All employees treated me with the utmost respect. Repairs were handled in a timely manner. I will recommend this place to all that need this type of repairs. My car looked great and cleaned thoroughly. Thanks so much for the excellent service!

Eileen L

NY - 280 Monroe Ave, Rochester - 4/2/25

This is the second time Gerber has done work on my vehicle. I am always impressed with the quality of work, the attention to detail and the kindness and courteousness of the staff. Should I require work on my car in the future, I will definitely return to Gerber on Monroe Avenue in Rochester, NY.

Michael A