New York Feedback

NY - 8775 Dell Center Dr, Clay - 7/29/26

5 STAR rating for all staff at this location. Front desk staff: kind, caring, professional and knowledgeable. Marcus the estimator: kind, caring,efficient and highly knowledgeable. The process waslow stress, communication was spot on and the work completedlooks awesome!

Jennifer S

NY - 2562 NYS Rt 332, Canandaigua - 7/28/26

they where the best

Nancy W

NY - 2441 Niagara Falls Blvd, Wheatfield - 7/15/26

I received my 2022 Chevy Trailblazer back on March 25th, 2026 after getting into an accident on February 1st. There were some issues I noticed after picking the car up. I contacted Kyle the manager at Gerber in Wheatfield and he had me bring my car back in and they fixed everything the right way. I would recommend going there.

Jamie D

NY - 750 Harry L Dr, Johnson City - 7/15/26

Employees very professional and congenial Body work they did on my car looks great. I would recommend them to anyone who needs auto body work.

Susan C

NY - 131 Philo Rd W, Horseheads - 7/13/26

The workers were all very helpful and friendly. They kept me up to date with parts And repair dates

Lori K

NY - 2 Railroad Ave, Victor - 7/9/26

The repair was done flawlessly, the job was completed when promised, and it was nice being able to leave the rental car at Gerber and they were going to be in contact with enterprise. It was a very good experience.

Julie T

NY - 921 N 4th St, Olean - 7/8/26

Great communication.

Carla B

NY - 1177 Fairport Rd, Fairport - 7/6/26

I damaged the front bumper of my 2021 Crosstrek. I bought a replacement piece online. I was unable to place the piece myself. I took it to the Subaru dealership, and they were also unsuccessful (although I am uncertain whether they actually attempted the repair. Finally, I took it to Gerber, who has previously done work for me. The young man behind the counter inspected the damage, identified the problem preventing insertion of the repair part, and fixed it within five minutes. He refused payment. I should have started there. Great body shop. Great employee!!

David T

NY - 1690 Manitou Rd, Greece - 6/24/26

The repair was flawless and the office staff extremely efficient.

Carol Z

NY - 15 Elmgrove Park, Rochester - 6/10/26

Once they received all of the parts they quickly contacted us to get the car in to be repaired. They maintained daily contact to keep us informed on how the repairs were progressing. We picked up the car today and it looks fantastic! They also cleaned the inside which was above and beyond expectations. I would highly recommend this Gerber location to anyone who needs their vehicle repairs after an accident or who needs glass work done. Thank you Chris for the wonderful service.

Jo Ann L

NY - 2 Railroad Ave, Victor - 6/9/26

The entire crew was fantastic. Very professional , helpful, knowledgeable and stayed in touch during the repairs to my vehicle. My vehicle runs great and looks great. Thanks to each of you.

Sharon W

NY - 750 Harry L Dr, Johnson City - 5/28/26

I stopped by today just planning to ask what could be done with my bumper, someone hit me and left my car damaged. I met Matthew Madison, he looked my car told me everything that could be fixed and what couldn't, he asked me if I had time then, or if I needed to come back, he offered a ride I needed one to be able to leave it, I was able to wait and they fixed everything he said he could. Matthew was very helpful and polite, thank you him and his team, I'm very happy that they were able to fix my car! I already shared his information with a friend too!

Sarah B

NY - 2 Railroad Ave, Victor - 5/28/26

Gerber Collision did a great job you would never had known I hit a huge female deer

Douglas R

NY - 1500 Niagra Falls Blvd, Tonawanda - 5/27/26

Three years ago, Gerber replaced a door through my insurance and they gave me really good treatment from start to finish. Then I went back recently to have them look at my door hinge. They immediately took me in when I drove in to look at my problem, fixed the problem and I was so excited that they took such good care of me and solve my dilemma. I would highly recommend Gerber Collision And Glass for any of your collision needs.

Judy H

NY - 2111 Empire Blvd, Webster - 5/22/26

Five stars for Dave and the work he did on my car. The office is polite and professional. Everyone there is top notch!

Joanne P