New York Feedback

NY - 1143 Ballston Lake Rd, Ballston - 9/13/26

I was very satisfied with the whole experience. The staff was friendly and knowledgeable, and the communication was top notch. I received a text from the shop multiple times during the week to keep me up-to-date on their progress. The final product looked great, and you'd never know there was any collision damage. Great job!!

Joe G

NY - 1690 Manitou Rd, Greece - 9/4/26

The staff is very professional and helpful. Gave me feedback of progress with my car. The work was done in a timely manner and they did an awesome job. Would highly recommend if anyone is in need of collision work.

Christine G

NY - 750 Harry L Dr, Johnson City - 9/3/26

They explained everything thoroughly to me what they did to my car to repair it and were more than happy to answer any of the questions I had. They did an excellent job with my repairs as well. I highly recommend going to them for repairs.

Abigail S

NY - 15 Elmgrove Park, Rochester - 8/31/26

Great communication and efficient work

Richard W

NY - 1690 Manitou Rd, Greece - 8/28/26

Excellent customer service and great workmanship.gerber collision kept us informed throughout the process.Very impressed with everything from start to finish.Thank,you ! John and Sally D.

john d

NY - 1177 Fairport Rd, Fairport - 8/28/26

Great service, great people.

Thomas L

NY - 1143 Ballston Lake Rd, Ballston - 8/27/26

The team did an outstanding job repairing our front bumper and quarter panel and had the vehicle ready a day earlier than expected.

Philip B

NY - 1177 Fairport Rd, Fairport - 8/19/26

From start to finish I was impressed with entire process. Communication from the team was the best I've ever experienced! Work was finished beautifully and on time!

William A

NY - 15 Elmgrove Park, Rochester - 8/15/26

Quick response Excellent work progress report during repair

Stephen M

NY - 15 Elmgrove Park, Rochester - 8/13/26

My experience with Gerber has been exceptional! Dan C fully explained what needed to be fixed on my SUV and exceeded expectations upon completion. Communication was thorough and frequent and I received my vehicle quicker than expected. The staff were also amazing and helped with getting me a rental car during the repair. Highly recommend Gerber Collision!

Robin N

NY - 15 Elmgrove Park, Rochester - 8/6/26

Dan has always done a great job with the cars I've brought in for damage repair. Colleen at the desk is friendly and always helpful. I wouldn't take my cars anyplace else for collision repair.

Dennis S

NY - 839 Foote Ave, Jamestown - 8/6/26

there are still great people in the world. We just got locked out of our truck across the street. The staff at Gerber really helped us out. They were kind and nice and found us someone who could help out. Thank you to the staff at Gerber. We really appreciate you.

Tom M

NY - 8775 Dell Center Dr, Clay - 7/29/26

5 STAR rating for all staff at this location. Front desk staff: kind, caring, professional and knowledgeable. Marcus the estimator: kind, caring,efficient and highly knowledgeable. The process waslow stress, communication was spot on and the work completedlooks awesome!

Jennifer S

NY - 2562 NYS Rt 332, Canandaigua - 7/28/26

they where the best

Nancy W

NY - 2441 Niagara Falls Blvd, Wheatfield - 7/15/26

I received my 2022 Chevy Trailblazer back on March 25th, 2026 after getting into an accident on February 1st. There were some issues I noticed after picking the car up. I contacted Kyle the manager at Gerber in Wheatfield and he had me bring my car back in and they fixed everything the right way. I would recommend going there.

Jamie D