Quick Links

New York Feedback

 

NY - 2 Railroad Ave, Victor - 2/15/25

Fantastic work!! My car was completed sooner than expected! Wonderful service, very polite employees!! Would certainly recommend Gerber!

Christine F

NY - 328 Grant Ave, Sennett - 2/12/25

Folks were great. Explained everything. Finished before estimated time. Will use again if needed.

Michelle S

NY - 2 Railroad Ave, Victor - 2/11/25

The team was so helpful and communicative! They took time to update me as the car was being fixed so I knew the progress. They also arranged everything with Enterprise for the rental car so everything was handled right at Gerber. The team was very friendly.

Erica S

NY - 973 Hertel Ave, Buffalo - 2/7/25

Quick and easy to deal with. Repairs look great.

Patrick R

NY - 5788 Camp Rd, Hamburg - 2/5/25

Professional, punctual, good service, kept me notified, beautiful job on vehicle. Very pleased.

Donna F

NY - 130 Orchard Park Rd, Buffalo - 1/31/25

Great experience. Staff was very friendly, courteous, professional and kept me informed about my vehicle at all times. My car was perfectly detailed inside and out when I picked it up. They went above and beyond. I highly recommend Gerber Collision at this location.

Gabriella K

NY - 86 W Broadway, Oneonta - 1/30/25

We chose Gerber because they were preferred with State Farm. We could not be more pleased with our experience. The staff and customer service were excellent. The repairs were done earlier than anticipated. The communication specifically from Pat was outstanding! They made a difficult situation much better! The repairs look terrific! The repairs were paid for by the other party's insurance directly and the process was seamless. Highly recommend Gerber Collision of Oneonta!

Dawn C

NY - 130 Orchard Park Rd, Buffalo - 1/25/25

Although the repair took longer than I thought it would, Gerber was very communicative about what was

Julia C

NY - 15 Elmgrove Park, Rochester - 1/24/25

Consistent communication via email, text and phone. Friendly interactions. Finished job ahead of expected completion date, that was a bonus.

Erik S

NY - 9200 Transit Rd, East Amherst - 1/15/25

service was great , job looks good !

john k

NY - 1143 Ballston Lake Rd, Ballston - 1/15/25

Quality work completed ahead of schedule. Regular text messages reporting progress. Arranged for easy pickup/return of rental car at body shop location.

Margaret

NY - 9200 Transit Rd, East Amherst - 1/14/25

Awesome, Clean, Efficient, Helpful, Reassuring. Ray is the BEST

Victoria S

NY - 328 Grant Ave, Sennett - 1/9/25

Great attention to detail that keeps the customer informed. Aleeyah B. the estimator was on point from start to finish.

Marc D

NY - 973 Hertel Ave, Buffalo - 1/1/25

I was rear ended recently and brought my green subaru, Charlie, to Gerber. She looks good as new. To be honest, she looks newer than when I bought her used 4 years ago. And Mike was super friendly and awesome. Thank you.

alexandra p

NY - 15 Elmgrove Park, Rochester - 12/23/24

The staff at Gerber Collision of 15 Elmgrove Park in Rochester, New York go above and beyond putting the customer first by paying close attention to their requests to ensure they are satisfied. Approximately 2 years ago I had an accident and the collision repairs were made at Gerber Collison at 15 Elmgrove Park in Rochester, New York. Recently, I had unfortunately another accident and immediately upon filing my claim with my insurance company I knew I had to return to Gerber Collison on Elmgrove Park in Rochester, New York because the service I received in the past was top notch. When I arrived this year at Gerber Collison and was greeted by the same estimator, I had last time, Daniel C, I was relieved knowing my vehicle was in good hands and that he would go above and beyond paying close attention to significant and pertinent details ... regrading repairing my vehicle to pre-crash condition. As expected Dan took good care of my vehicle and me keeping close communication with me through the repair process and completing the repairs in a timely fashion accommodating all of my personal requests. In addition, the staff working the phones and the front desk were professional and courteous, such as when Bri took my calls when Dan was away from the desk making sure he knew I called and to have him call me back. The service at Gerber Collison of 15 Elmgrove Park in Rochester, New York earns an 11/10 in my book and I personally nominate Dan C for consideration by Gerber Collison as employee of the month. Please let him know on my behalf that I an truly grateful and thankful for all that he has done for me regarding repairing my vehicle this year and 2 years ago, and without hesitation if I need collision repairs in the future I will be returning as a loyal patron and customer of Gerber Collision. Thank you! read more

Duane P H

Sell Your Body Shop

Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.

GET STARTED

Collision Repair / Auto Glass Guarantee

Lifetime Guarantee

We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.

GUARANTEE