New York Feedback

NY - 15 Elmgrove Park, Rochester - 7/29/25

I searched around quite a few places to have my new vehicle repaired. I choose the right place . The ladies at the front desk were very helpful. I met the Estimator Semaj Stinson who was so helpful in explaining all that was to be done. He made out estimateI got an appointment shortly after. He called to say bring it in,and proceeded to keep me informed for each step when completed, until he called with the good news COME PICK IT UP!!! I would HIGHLY recommend this place ,U could not be happier. I hope this gets through!! I SENT A PREVIOUS ONE NOT SURE IT GOT THROUGH

Samuel C

NY - 10055 Main St, Clarence - 7/25/25

Phenomenal service. Employees very professional and exceptional.

Shirley H

NY - 10055 Main St, Clarence - 7/25/25

Absolutely phenomenal service

Shirley H

NY - 86 W Broadway, Oneonta - 7/24/25

Very accommodating and professional Highly recommend ??

Sharron B

NY - 2 Railroad Ave, Victor - 7/24/25

They did an awesome job, I am so excited to have my car back. Everyone at the garage had an awesome attitude. I want to thank everyone.

Patricia V

NY - 921 N 4th St, Olean - 7/23/25

Great job car was taken care of quickly and super great service

James H

NY - 280 Monroe Ave, Rochester - 7/22/25

The staff were so incredibly helpful and patient. They helped me with all of the required paperwork and for the car rental I needed. The technicians were amazing and fixed the problem like brand new. I would not hesitate to use Gerber again. Thank you everyone !!!

Patricia D

NY - 8775 Dell Center Dr, Clay - 7/18/25

Fast friendly people. They kept me in the loop every step of the way. I will definitely be recommending this location to friends and family. The staff went above and beyond.

Tammy D

NY - 15 Elmgrove Park, Rochester - 7/4/25

They worked on my car fast and efficiently and kept in contact with my insurance company who was ridiculously taking forever with the investigation and sending money over with a small claim.

Kara D

NY - 921 N 4th St, Olean - 7/3/25

I was a little unsatisfied with the interiors condition but the quickly took care of it.

Rolita W

NY - 5140 Commercial Dr, Yorkville - 6/26/25

Defiantly Five Star I had Collison repair done on my 2015 Kia Soll a few months ago which went great. Then last week I had a minor fender bender with my wife's Kia Sportage and brought it into Gerber to look at. Brian Y. was kind enough to look at the minor damage while we were there and fixed it without having to set up a separate appointment and with no cost to us. Thank you so much we appreciate it.

Carmen L

NY - 1690 Manitou Rd, Greece - 6/22/25

This place deserves more like a 10 star! Amy, Tammy and Angel are awesome! Wonderful group of people here that are very caring, understanding, compassionate and communitive and extremely friendly. They care about you like family. Tammy has the eyes of an Eagle and sees every little thing that's possibly wrong and that has to be fixed. Their system sends you messages as well to let you know how the repairs are going in. Angel checks in every Tuesday and Thursday to let you know how everything's going. And if you're still on track with the repair schedule. I suggest this place to everybody and I would never go anywhere else. Even have to give Angel a hug. This place made me feel better when I was in a devastating accident that I have never been in anything like that before. This place is the best! Seriously!

Charlene T

NY - 10055 Main St, Clarence - 6/20/25

Vehicle looks great, done when they said it would be.

Donald D

NY - 1500 Niagra Falls Blvd, Tonawanda - 6/18/25

Michelle and the entire Gerber team made a bad situation easy to rectify. They were professional and efficient and kept me posted as they fixed my car. I would highly recommend them to anyone!

Jodie A

NY - 709 3rd St, Albany - 6/12/25

Great service and just super helpful and kind.

Amanda C