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Munster, IN - 490 - 45th St

 

IN - 490 - 45th St, Munster - 7/16/19

I purchased a 2015 Black on Black in Black BMW 528i, and I LOVE this car! The problem was that the dealer, BMW of Shererville IN, sold the car with a cracked back bumper in two places that was not really visible at the time of purchase, and it was dusk and raining when I took possession of the car. This dealer gave me the runaround for a couple weeks. They did fix the crack -- or they replaced the bumper -- but whatever they did, the bumper was faded, with cloudy spots on the right side. I found they never painted the bumper, which was all I wanted so that it would match the rest of the car, which looks great. In other words, they left me with a great looking car that had an eyesore for a back bumper. They wasted two more weeks of my time, telling me they'd paint it, because "it has to be done by a BMW-certified body shop", only ... to return it improved but still not right. I asked if the bumper had been painted. I was told it had not; just "buffed out really good." I was done with them. I remembered Gerber had done an excellent job with my previous vehicle, a Nissan Altima, after someone in a grocery store parking lot bumped the back left of that car. I took the Altima to Gerber, they checked it out, gave me an estimate, and assured me it would look great. It did! Just like it was never hit! Back to my BMW. Same deal when I brought it in to Gerber in Munster Indiana. They said they could do the job, told me how long it would take, and they finished the work April 30th, about 3 months ago, finishing a day sooner than promised. They were right. The bumper looked great! Perfectly matches the rest of the car. As instructed, I didn't wash the bumper for 30 days, and I won't wax it for another couple weeks, around Aug. 1, as I am to wait 90 days to apply any wax. Before writing a review, I wanted to wait for that amount of time so that I could give a complete and meaningful review. The bumper looks as great as it did when I picked up the car from Gerber in April. I am VERY pleased with the job Gerber did. Any body and glass work I need in the future will be done by Gerber, because not only do they do great work, they have earned my trust, which is crucial for me when doing business with anyone. If you want your body and glass repair work done right, take your car to Gerber Collision and Glass without hesitation. You'll be glad you did! read more

EVANS E

IN - 490 - 45th St, Munster - 6/7/19

Repairs were completed quickly, professionally and my vehicle looks like new!

Diane M

IN - 490 - 45th St, Munster - 10/26/18

I was very pleased with the service

Ralph T

IN - 490 - 45th St, Munster - 9/26/18

Great customer service! Friendly staff and excellent job on the repairs.

Linda C

IN - 490 - 45th St, Munster - 9/8/18

Excellent service, perfessional work and my car looks as it did when I purchased it. I will refer all my family and clients to Gerber.

Sebastian C

IN - 490 - 45th St, Munster - 8/17/18

Excellant staff keep me informed of the service to my vehicle every 3 or 4th day. it was delivered on the date promised. I would recommend my friends to Gerber

SIDNEY D

IN - 490 - 45th St, Munster - 8/3/18

Friendly and accommodating. No BS, thorough service

Naomi K

IN - 490 - 45th St, Munster - 3/23/18

Did a really awesome job on the body work. Also did a great job with the cleaning.

Rashawn G

IN - 490 - 45th St, Munster - 3/21/18

great job. and you made it so easy

david a

IN - 490 - 45th St, Munster - 3/5/18

Very good customer service! My car was very clean inside and outside. I appreciate that very much!

Morgan R

IN - 490 - 45th St, Munster - 2/27/18

They were very accommodating to our timing needs. I hope I never need to come back, but if anything else happens to my car, I definitely will.

Steven M

IN - 490 - 45th St, Munster - 2/15/18

Very friendly and professional staff that kept us informed of our repair progress every step of the way. We were very satisfied with the work and would recommend Gerber, and particularly Gerber in Munster, to our family and friends.

Les A

IN - 490 - 45th St, Munster - 2/12/18

Did a great job repairing car. Jeff kept me updated.

Art B

IN - 490 - 45th St, Munster - 12/30/17

Are you kidding me??? These guys rock took my truck in on a tue and had over $5000.00 in damages fixed by sat morning. Truck looks brand new again, thanks for the super fast and awesome work. Saves me from listening to my wife complain about me wrecking her truck lol

Arthur M

IN - 490 - 45th St, Munster - 12/22/17

Jeff Lukich and front desk staff all very helpful. Pleasure to work with. Text updates handy also.

eileen s

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