Missouri Feedback

MO - 4200 Main St, Kansas City - 4/26/26

Car looked great! Cleaned up and looked like no damage had ever been done. Great communication.

Riley H

MO - 1004 Big Bear Blvd, Columbia - 4/25/26

Everything from my initial contact until my pick up was remarkably well done. Kayla P made me feel very comfortable with what was gonna happen and that carried on all the way through until I picked up my vehicle. The daily text updates are a very nice touch. Everything from the get-go was professional efficient all the employees are very kind. Hopefully I'll never need another body shop but if I do, I will definitely return to Gerber. Thank you for making a horrible experience. Much better.

Mark S

MO - 4200 Main St, Kansas City - 4/15/26

Jessica kept me informed every step concerning my repair. Very knowledgeable and knowing my concern I consider this quality customer service.

Lynette F

MO - 4200 Main St, Kansas City - 4/14/26

Jessica was great and very helpful throughout the entire process! Kept me updated & was flexible with my schedule! Thank you! :)

Jayna S

MO - 1910 E St Louis St, Springfield - 4/13/26

Have to say we have had to have repairs 3 times from varies auto accident claims as well as one hail damage repair over last few years and we took our vehicles to Gerber's each time....we received exceptional service and our cars were returned in perfect condition, looking new again. The staff there were very attentive to our needs and we appreciated there service.

Dora C

MO - 1550 SE US 40 Hwy, Blue Springs - 4/12/26

They were amazing with keeping me updated on every step of what was being done with my car and the estimated pick up date. They actually got it finished sooner than expected. Going through everything when I picked my car up was very thorough. Everyone I encountered both on the phone and in person were all friendly, knowledgeable, and professional. I am so thankful I picked Gerber for the repair!

Angie G

MO - 301 N 36th St, St Joseph - 3/30/26

Very quick repair. Staff was very helpful. I would recommend them to my family and friends. Thank you for delivering my truck to my house.

Ronald N

MO - 6348 US Hwy 61 - 67, Imperial - 3/30/26

Our insurance company is Allstate, but Midvale Insurance covered our claim as it was the company of the person who struck my vehicle. We have been very satisfied with Gerber Collision and Glass

Susan W

MO - 2250 NW Vivion Rd, Northmoor - 3/23/26

Great communication

Amy B

MO - 2250 NW Vivion Rd, Northmoor - 3/20/26

Car was done ahead of time. Excellent customer service from Kelby- she also kept me notified of progress every step of the way.

Lori B

MO - 4200 Main St, Kansas City - 3/12/26

I was privileged to have Tim and his team work on my car. Tim was very informative and provided constant updates throughout the entire repair process. He kept me updated via phone calls about what they were working on next, as well as the estimated completion date and pickup time. I could tell they worked very diligently because my car was actually finished a day earlier than originally scheduled. When I arrived to pick it up, we did a full walkthrough, and my car looked amazing. They cleaned the interior, washed the exterior, and even shined my tires. Honestly, the car looked just like the day I bought it. I can confidently say this was one of the best customer service experiences I have ever had. I will definitely recommend them to anyone I know who may need the services they provide. Tim and his team truly deserve recognition, a raise, ... and a round of applause for their outstanding work. read more

Barbra D

MO - 304 N Outer Rd, St James - 3/5/26

Vehicle looked great, Inside and out!

Danial D

MO - 709 Blue Ridge Ext, Grandview - 2/26/26

Everyone was so helpful and flexible with my schedule. Job was completed in a reasonable amount of time. I especially appreciated the car wash and vacuum and detail of the interior!

Cynthia B

MO - 20 Travis Ct, Troy - 2/24/26

100% satisfied with our experience. Every employee went above and beyond for us. Communication was so great the entire time my vehicle was being repaired. I would highly recommend them to anyone in need of collison repair for their vehicle. My van came back looking brand new, we are extremely pleased with the results.

Maddie R

MO - 6348 US Hwy 61 - 67, Imperial - 2/21/26

Great timing and service from an accident that happened. Gerber fixed it with no problem. Even gave me a car wash!

Evelyn B