Missouri Feedback

MO - 1910 E St Louis St, Springfield - 5/27/26

5 Star Service all the way. Quickly repaired my 'dimples' due to storm damage with superior ability. My car is like new. Cameron was amazing to work with, and the cost was reasonable for the excellent service. THIS is the place and the people you want to go to for your repairs.

Brent J

MO - 2190 E Pitman Ave, Wentzville - 5/15/26

Dealing with a car accident is never easy, but your shop made the entire repair process seamless. The quality of the work performed on my vehicle was outstanding. If I ever need repairs in the future, I will absolutely return, and I will highly recommend your shop to our friends and family.

Holly H

MO - 1004 Big Bear Blvd, Columbia - 5/13/26

Great work, car looks great, just took a very long time

Ashlee W

MO - 2448 N Truman Blvd, Crystal City - 5/12/26

Very Happy with the service we received. The car looks awesome. We received a phone call on Tuesdays and Thursdays to update us on the repairs.

Deborah W

MO - 304 N Outer Rd, St James - 5/9/26

Great work. Fit and paint looks new. Helpful staff willing to explain details which gave me confidence.

Rodney K

MO - 15801 US-24, Independence - 5/9/26

I Would like to thank you all for your hard work and courteous customer service team. You returned my 2009 Toyota Highlander to what I would consider showroom quality. I am very satisfied with the high level of quality and professionalism. Thank you ??

Kenneth B

MO - 575 NW Blue Pkwy, Lee's Summit - 5/5/26

Great people in Jen and Zen to work with and make it easy to be without our vehicle. Wonderful results!!

James J

MO - 1910 E St Louis St, Springfield - 5/1/26

Everyone I encountered was friendly, polite, and helpful. While my vehicle was in for repair, we had a severe thunderstorm warning with reports of baseball sized hail nearby. I called to ask if my vehicle could be kept inside the garage and was told all vehicles had already been brought inside. Repairs were done quickly and when I picked up my vehicle they had even washed it and vacuumed the interior. I was very impressed with the service and would definitely use them again. Highly recommend!

Missy B

MO - 15801 US-24, Independence - 4/28/26

The repair looks good, but I had to take it back because the headlight didn't work. This shop is 40 minutes away for me. It ended up there because it was transferred from Riverside. We should have been informed before scheduling our appointment. Then we were told it would be done sooner than it was actually completed by days. The car was supposed to be flatbedded back to Riverside, but the manager cancelled the flatbed and scheduled a regular tow truck. We were against this, so we had to go get it. We were not informed until the shop was about to close causing more stress, the longer drive, and no time to address the headlight this cause another trip out. The inside of the car was also dirty when we got it. Shout out to Cam for cleaning it for us. I don't feel that I will be recommending Gerber in the future.

Shawn L

MO - 4200 Main St, Kansas City - 4/26/26

Car looked great! Cleaned up and looked like no damage had ever been done. Great communication.

Riley H

MO - 1004 Big Bear Blvd, Columbia - 4/25/26

Everything from my initial contact until my pick up was remarkably well done. Kayla P made me feel very comfortable with what was gonna happen and that carried on all the way through until I picked up my vehicle. The daily text updates are a very nice touch. Everything from the get-go was professional efficient all the employees are very kind. Hopefully I'll never need another body shop but if I do, I will definitely return to Gerber. Thank you for making a horrible experience. Much better.

Mark S

MO - 4200 Main St, Kansas City - 4/15/26

Jessica kept me informed every step concerning my repair. Very knowledgeable and knowing my concern I consider this quality customer service.

Lynette F

MO - 4200 Main St, Kansas City - 4/14/26

Jessica was great and very helpful throughout the entire process! Kept me updated & was flexible with my schedule! Thank you! :)

Jayna S

MO - 1910 E St Louis St, Springfield - 4/13/26

Have to say we have had to have repairs 3 times from varies auto accident claims as well as one hail damage repair over last few years and we took our vehicles to Gerber's each time....we received exceptional service and our cars were returned in perfect condition, looking new again. The staff there were very attentive to our needs and we appreciated there service.

Dora C

MO - 1550 SE US 40 Hwy, Blue Springs - 4/12/26

They were amazing with keeping me updated on every step of what was being done with my car and the estimated pick up date. They actually got it finished sooner than expected. Going through everything when I picked my car up was very thorough. Everyone I encountered both on the phone and in person were all friendly, knowledgeable, and professional. I am so thankful I picked Gerber for the repair!

Angie G