Missouri Feedback

MO - 1706 S US Hwy 169, Smithville - 6/9/25

Submitted on line request for repair quote. Went well except 2nd step of damage pics. Had to backup & retry a couple times but we finally connected & both are happy??. Awaiting quote. Nice on line option??

Tom P

MO - 6348 US Hwy 61 - 67, Imperial - 5/30/25

Good friendly people working there. I have recommended them.

Carol W

MO - 2448 N Truman Blvd, Crystal City - 5/19/25

Really appreciate the team at the Crystal City location. They worked with my schedule to have the vehicle back when we needed it and then taking it back to continue work twice. They left me with the least amount of disruption to my life, and they did a great job on our repairs. I am an insurance agent and this is my 1st time using this shop and I was so pleased they will now be who I recommend to all my policyholders! Thank you!

Emily B

MO - 575 NW Blue Pkwy, Lee's Summit - 5/17/25

The whole process was seamless. Everyone was so professional. They worked well with my insurance and kept me informed of each stage of the process. They completed the repair several days earlier than expected.

Susan P

MO - 1825 W Kingsley St, Springfield - 5/3/25

Gerber did a real good job of fixing my vehicle. They are very kind to work with and takes the customers need to heart. They kept me informed about my vehicle the whole time it was being repaired. I would recommend them to everyone. Thanks Gerber for your caring.

Rosa S

MO - 1910 E St Louis St, Springfield - 5/1/25

This 7 year old car was in perfect condition prior to being in a collision. Thanks to the Gerber team, it now looks brand new again, like it did before the wreck..

Carla

MO - 2250 NW Vivion Rd, Northmoor - 5/1/25

I am very pleased with the quality of the bodywork done by Gerber on our vehicle. The completed job made the damaged area look brand new. Marsha and Troy are great to work with. I especially appreciated the regular text messages that let me know the status of the work.

Patricia A C

MO - 1910 E St Louis St, Springfield - 4/29/25

They did a GREAT Job (again) on my truck. Color Match Great, Quick turn around . Matthew was great to work with. He gave me several options to save money. Very Much appreciated !!

Dale A

MO - 2448 N Truman Blvd, Crystal City - 4/28/25

My vehicle had been peppered by hail, it was brand new ,less than 2,000 miles on it when it happened. The people at this location did a fantastic job , it looked just as good as it did the day I drove it off the showroom floor. Spectacular craftsmanship !!! All of the people that I dealt with at this location are very nice very friendly very polite very very helpful. Five star + review

Anthony G

MO - 1825 W Kingsley St, Springfield - 4/22/25

Excellent! Everyone that I dealt with was absolutely amazing! They did an amazing job on my vehicle and were the best people to work with. Highly recommend

Cheryl

MO - 575 NW Blue Pkwy, Lee's Summit - 4/21/25

Zen was wonderful to work with. Also the lady at the front reception desk but I did not get her name. Very professional business to work with. I got daily calls and texts about the progress on my truck. Would definitely work with Gerber again.

Gina M

MO - 8200 Wornall Rd, Kansas City - 4/12/25

Thank you Ray for giving us an excellent customer service. We could not be happier by your professionalism and kindness! The repairs have been done quicker than expected. Also a big thank you to the wonderful and sweet lady at your front desk!

Frederic H

MO - 8200 Wornall Rd, Kansas City - 4/10/25

Great service. Informed me everyday as to status. Repairs finished on time and the results were great. Friendly, non intimidating, staff!

Sharon H

MO - 1910 E St Louis St, Springfield - 4/2/25

My wife and I worked directly with the manager, Matt, for a front-end collision repair on my wife's 2020 Subaru Outback. I have to say, this was an excellent experience and I will absolutely recommend friends and family to use this shop in the future. Since I was the policy holder on the insurance, but my wife is the owner/driver of the car, Matt kept in communication with both of us depending on availability to provide updates on part ordering, claims, and general progress of the repairs and replacements. The quality of workmanship shows in the final product. The front end of my wife's Subaru looks brand new. All the paint matches perfectly, and all body panel gaps are snug. He even cleaned up and polished a few scratches and sections that weren't a part of the claim. *** They went above and beyond for us in multiple ways too! The ... vehicle was due for an oil change and already had a scheduled appointment at a nearby shop; they coordinated with that shop in order to get the oil change done and back while waiting for parts. Additionally, the windshield was cracked prior to the incident for which we were in for repair, but it was under warranty through Subaru. Matt coordinated to have the vehicle brought to Subaru to have the windshield replaced. Unfortunately, Subaru did not have the windshield in stock, so we were unable to get it replaced, but Matt made a solid attempt, nonetheless. Matt joked with us upon relinquishing the car back to us, "This may be a blessing in disguise since you're going on a road trip; that's usually when windshield cracks occur." Two days later, on our road trip to New Orleans, a large piece of gravel hit the windshield creating a second large crack in the windshield. We are sure glad it wasn't a new one! read more

Jeremy D

MO - 1910 E St Louis St, Springfield - 3/27/25

Gerber did a very good job on my door dent and in a timely manner. would recommend them.

Gary r