Missouri Feedback

MO - 1706 S US Hwy 169, Smithville - 7/18/25

After fussing with another provider for almost two weeks, I had my car taken to Gerber. WHAT A RELIEF!!! They worked seamlessly with my insurer. They kept me posted on their progress and the car was ready sooner than expected. I picked up my car today. Looks good as new. There were no surprises when I paid my deductible. They even took care of returning my rental. If I could give them ten stars I would. Thank you, Gerber.

Nancy L

MO - 15801 US-24, Independence - 6/28/25

I would recommend them to everyone. Very courteous and efficient. Prices are extremely fair. Communicated with me without fail. I could not of had better service.

Suzanne M

MO - 15801 US-24, Independence - 6/27/25

Extremely happy with all the services and care. They always kept me updated of everything they did. They even pick me up to get my car when done. Amazing customer service and they did an amazing job on the car. Thank you so much guys.

Yashira P

MO - 1706 S US Hwy 169, Smithville - 6/9/25

Submitted on line request for repair quote. Went well except 2nd step of damage pics. Had to backup & retry a couple times but we finally connected & both are happy??. Awaiting quote. Nice on line option??

Tom P

MO - 6348 US Hwy 61 - 67, Imperial - 5/30/25

Good friendly people working there. I have recommended them.

Carol W

MO - 2448 N Truman Blvd, Crystal City - 5/19/25

Really appreciate the team at the Crystal City location. They worked with my schedule to have the vehicle back when we needed it and then taking it back to continue work twice. They left me with the least amount of disruption to my life, and they did a great job on our repairs. I am an insurance agent and this is my 1st time using this shop and I was so pleased they will now be who I recommend to all my policyholders! Thank you!

Emily B

MO - 575 NW Blue Pkwy, Lee's Summit - 5/17/25

The whole process was seamless. Everyone was so professional. They worked well with my insurance and kept me informed of each stage of the process. They completed the repair several days earlier than expected.

Susan P

MO - 1825 W Kingsley St, Springfield - 5/3/25

Gerber did a real good job of fixing my vehicle. They are very kind to work with and takes the customers need to heart. They kept me informed about my vehicle the whole time it was being repaired. I would recommend them to everyone. Thanks Gerber for your caring.

Rosa S

MO - 1910 E St Louis St, Springfield - 5/1/25

This 7 year old car was in perfect condition prior to being in a collision. Thanks to the Gerber team, it now looks brand new again, like it did before the wreck..

Carla

MO - 2250 NW Vivion Rd, Northmoor - 5/1/25

I am very pleased with the quality of the bodywork done by Gerber on our vehicle. The completed job made the damaged area look brand new. Marsha and Troy are great to work with. I especially appreciated the regular text messages that let me know the status of the work.

Patricia A C

MO - 1910 E St Louis St, Springfield - 4/29/25

They did a GREAT Job (again) on my truck. Color Match Great, Quick turn around . Matthew was great to work with. He gave me several options to save money. Very Much appreciated !!

Dale A

MO - 2448 N Truman Blvd, Crystal City - 4/28/25

My vehicle had been peppered by hail, it was brand new ,less than 2,000 miles on it when it happened. The people at this location did a fantastic job , it looked just as good as it did the day I drove it off the showroom floor. Spectacular craftsmanship !!! All of the people that I dealt with at this location are very nice very friendly very polite very very helpful. Five star + review

Anthony G

MO - 1825 W Kingsley St, Springfield - 4/22/25

Excellent! Everyone that I dealt with was absolutely amazing! They did an amazing job on my vehicle and were the best people to work with. Highly recommend

Cheryl

MO - 575 NW Blue Pkwy, Lee's Summit - 4/21/25

Zen was wonderful to work with. Also the lady at the front reception desk but I did not get her name. Very professional business to work with. I got daily calls and texts about the progress on my truck. Would definitely work with Gerber again.

Gina M

MO - 8200 Wornall Rd, Kansas City - 4/12/25

Thank you Ray for giving us an excellent customer service. We could not be happier by your professionalism and kindness! The repairs have been done quicker than expected. Also a big thank you to the wonderful and sweet lady at your front desk!

Frederic H