Milwaukee, WI - 6301 W Douglas Ave
WI - 6301 W Douglas Ave, Milwaukee - 9/2/23
It is not common these days to see both expert professional and customer service. I was extremely pleased with the quality of the process and repair, and very impressed by the customer service. Michael, our estimator and representative, was very detailed in describing things before and after, and kept me informed. Worked well with insurance and car rental. Honest and efficient. I hope I don't need these services again, but wouldn't hesitate to return.
WI - 6301 W Douglas Ave, Milwaukee - 7/28/23
Wonderful staff quick and efficient service. Very satisfied with repairs.
WI - 6301 W Douglas Ave, Milwaukee - 7/18/23
I had a really good experience. They went above and beyond and are still doing so. And I really appreciate them. Thank you, Gerber.
WI - 6301 W Douglas Ave, Milwaukee - 7/13/23
amazing service and communication!!!
WI - 6301 W Douglas Ave, Milwaukee - 7/9/23
After having my 2021 Porsche 911 4S run into by a deer, I needed someone to help with the repair of broken glass, 2 dents and paint repair. I chose Gerber Collision and Glass on Douglas Ave in Milwaukee. Chris took excellent care of my car and assured me the repairs would be done carefully and perfectly. The process took several weeks given the difficult color match of my car. The final result looked amazing and I was extremely happy to say the least. Chris and his team did a phenomenal job and I would highly recommend them to others. They definitely strive for perfection and I feel that I chose the best place to take my "baby."
WI - 6301 W Douglas Ave, Milwaukee - 6/21/23
Claim AQ48177-1, made 6-20-23 around noon. Adjuster: Javier Estimator: Chris The paint name and code for the blue stripe on the door is: Chevy Blu Glo Metallic, # GHT/WA611G. The technician who mixed the paint told me he added a little extra white to the mix. (Someone at Gerber asked my wife if I knew the paint code.) Thank you.
WI - 6301 W Douglas Ave, Milwaukee - 4/20/23
Amazing! Can't even tell there was damage done. Went above and beyond by cleaning the interior of my car and my tires! The ladies at the front desk were so friendly and helpful too! Made a negative experience into a positive!
WI - 6301 W Douglas Ave, Milwaukee - 1/26/23
Awesome staff were very nice and helpful everything is perfect great job thanks again .
WI - 6301 W Douglas Ave, Milwaukee - 1/18/23
Adam and his support staff/worker bees could not have made me happier.! Not only was my car done way ahead of what I expected, but it was done beautifully. It looked and smelled like a brand new car!!! Adam kept me in the loop on a regular basis. I really appreciated that. And whenever I saw him or his staff, they couldn't have been friendlier. I love the cleanliness of their facility and the overall welcoming atmosphere. I can not thank you enough!!!!!!
WI - 6301 W Douglas Ave, Milwaukee - 1/9/23
We had our 3 week old, 2022 Toyota Highlander repaired by Gerber on 63rd and Douglas, Milwaukee. We were referred to Chris and Adam by our new car salesman, who told us if we wanted the repairs to be perfect, go to these people at Gerber. The repairs and paint work that repaired the front end damage was done as close to factory perfect as possible. Thank you to Chris for getting us in and assuring us that they would take care of us, and Adam for your professionalism in developing the estimate, dealing with the insurance company and especially for keeping us in the loop during the entire process. If you had a 1-10 rating, he would get a 10. We also want to thank the front office staff who were personable and kind. We will NOT hesitate to refer others and to return with any further auto body repair needs.
WI - 6301 W Douglas Ave, Milwaukee - 1/6/23
My Kia was broken into, and my insurance was integrity. I am extremely happy, and totally blown away by the wonderful service that I received at your company on Douglas Avenue in Milwaukee, starting with the amazing receptionist when I called she was so helpful and her calming voice made me feel a lot better. I never went through something like this and I was a little freaked out. She was amazing and then I was introduced to Adam Who was doing the estimate and he was so professional so knowledgeable. and very upfront and honest he exceeded My expectations he contacted me every step of the way and assured me he would take care of everything . I work in retail and I will tell anyone that asked the amazing experience I had .my car looked amazing when I picked it up and again I can't say enough about the amazing treatment I received from your ... team they went Above and beyond my expectations I am truly thankful that I brought my car there. Such an amazing staff to work with. I truly wish I could rate more than five stars they truly deserve it read more
WI - 6301 W Douglas Ave, Milwaukee - 1/3/23
Worked with Erika at this location. She was very professional and timely for all my questions and updates. Shop initially said the repair wouldn't be done until March due to backlogged work. They called me a week after the initial estimate and got me in a week later. Very impressed by the work, my car was immaculate when returned. They even detailed it no cost. Would recommend Erika and this shop again. Very pleased with their work.
WI - 6301 W Douglas Ave, Milwaukee - 10/10/22
When had an excellent experience with Chris & team. We came to Gerber because of a previous positive experience we had with Chris when you were Prestige. This time, I spilled a gallon of gas on the floor of the second row of our suv. The smell was overpowering. Chris immediately said he thought Gerber could help, but also set our expectations that the ultimate solution may be to replace all of the carpeting and padding. Chris kept us updated through the process and returned a vehicle to us with a significantly reduced smell of gas, without the large additional expense of manufacturer provided carpeting and padding. Chris and team definitely exceeded our expectations. We will certainly recommend Chris and Gerber.
WI - 6301 W Douglas Ave, Milwaukee - 10/10/22
We had a great experience with Chris Z and your team. We came to Gerber because of a previous positive experience with Chris & team when you were Prestige. This time we brought a tough situation as I had spilled a gallon of gas on the floor of the second row of our SUV. The smell was overpowering! Chris was immediately open to helping us, but also set our expectations that despite their best efforts, he may not be able to get 100% of the smell out without replacing the carpet and padding. Chris kept us updated on his progress, and returned a car to us which was significantly improved, with only a hint of the previous overpowering gas smell. Chris and team exceeded our expectations without the need to spend a significantly larger amount of money replacing the carpet and padding.
WI - 6301 W Douglas Ave, Milwaukee - 9/16/22
Staff was extremely responsive and great about keeping me updated and informed every step of the way. I couldn't have asked for an easier experience.
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