Michigan Feedback

MI - 2637 W Dickman Rd, Battle Creek - 6/27/26

Did a great job on my car! Can't even tell a deer hit ran into the side! Would recommend to anyone!

Paige S

MI - 5984 Jackson Rd, Ann Arbor - 6/24/26

Staff members were super nice, and they were great at keeping me informed with scheduling. The actual repair work was quick once my part came in. I would definitely do business with them again.

Tarah H

MI - 2310 S Industrial Hwy, Ann Arbor - 6/24/26

Excellent customer service from everyone, beginning with the two kind, pleasant and cheerful women at the front desk; to Trent, my estimator and guide to the process. My Equinox was returned nearly 2 days earlier than estimated, and looks perfect. I truly appreciate that it was washed, dried and vacuumed out. The garage area is spotless and tidy. Everything was professional and done with courtesy and a good sense of humor. I would recommend this Gerber site to anyone!

Diane F

MI - 1505 Michigan Ave, Marysville - 6/24/26

I liked that they kept me updated through the repair process, they worked hand in hand with my insurance to make everything was stress free, with an already stressful situation. Excellent customer service!

Katrina K

MI - 1508 Capital Ave NE, Battle Creek - 6/22/26

Had hail damage on every panel except for the driver's door. They used the paintless dent removal and it looks flawless. One panel did need painted and that's flawless also, which is an accomplishment with metal flake paint. There were a few blemishes from the work that they addressed and buffed out at my request. I couldn't be more impressed with the work and the positive attitude of everyone I had contact with there.

Leonard K

MI - 2702 3rd Ave N, Escanaba - 6/21/26

Excellent work! Dan was very helpful! Thank you. The detailed work was much appreciated!

Bryan A

MI - 1436 W Hill Rd, Flint - 6/20/26

Outstanding service from drop off to pick up. Gerber had good communication throughout the entire process. The repairs are top notch and my vehicle was completed fast. Thank you Gerber.

Patricia H

MI - 5514 S Pennsylvania Ave, Lansing - 6/18/26

This has been an experience I'll never forget. Gerber is awesome, my car looks like brand new. The body shop did awesome work. I have No Complaints.

Veronica B

MI - 3055 E West Maple Rd, Commerce Twp - 6/17/26

Joe D. went above and beyond with great customer service. As did everyone at the Gerber Commerce location. Repair was finished on time and looked great. Thank you.

Chas H

MI - 17000 Northville Rd, Northville - 6/17/26

We just needed some scratches buffed out and Laura went above and beyond to quickly take care of it. Both Sharon and Laura were professional and were so easy to work with. We've been pleased with prior service here and will be back.

Linda C

MI - 2596 Airport Rd, Jackson - 6/15/26

did a really wonderful job on my car. The paint matches perfect and it was done in 3 days. So happy with the results. Would recommend to anyone. the address for the repair location was Wildwood Ave. in Jackson, Michigan which was not on your list of choices.

Marilyn W

MI - 44700 Enterprise Dr, Clinton - 6/15/26

Great job with repairs, everything was done in a timely manner, even a little early, and they communicated with me throughout the process. Things got dicey upon pick up, though. I was supposed to pick up my car during after-hours and had driven several miles to pick it up that day; however, when I arrived, the paperwork along with my keys had been locked in my car. Fortunately, someone was still in the office to try to resolve the issue, otherwise I would have been stranded there on a really hot day, as I had just returned the rental. No one seemed to take responsibility for locking the keys in the car, and the two gentlemen in the shop had to break into my car to get the keys out, which caused more damage to the inside of the door. Even though service was good throughout, that was a pretty bad experience, which put a damper on my ... impression, as it was pretty stressful to deal with. read more

Brittany H

MI - 5984 Jackson Rd, Ann Arbor - 6/15/26

Nicole was very personable and informed me via email of every stage the car was in during the repair process.

Heather S

MI - 5900 Highland Rd, Waterford - 6/13/26

David gave me a clear description of what was damaged on my car and when to expect the repairs to be done. He kept me posted on what was happening daily. My car looked great when I picked it up. The repair was done beautifully and it was cleaned inside and out. Hope never to have to visit them again, but they would be my first choice if it became necessary.

Carol

MI - 9987 E Grand River Ave, Brighton - 6/11/26

The suspension in my car sounds worse than it was before I dropped my vehicle off.

Lisa R