Michigan Feedback

MI - 3800 Broadmoor Ave, Kentwood - 2/8/25

We have never had any repair work done before that went so smoothly. Kept us informed. Very nice team there. Did a stellar job on the repairs.

Teresa

MI - 1408 Custer Dr, Monroe - 2/7/25

The entire process with Gerber and Hartford went outstanding ??. Communication left me assured on everything. My vehicle on pick up was throughly cleaned above and beyond. Andy knows his job. The repair looks great! I Thank all of those involved at Monroe Gerber

Michael S

MI - 1508 Capital Ave NE, Battle Creek - 2/7/25

Justin and Allison took great care of our car. The car was returned clean and looking like new.

Deborah H

MI - 5015 E Michigan Ave, Suite G, Kalamazoo - 2/6/25

The Smeads are the best.

Timothy R

MI - 1908 E Sternberg Rd, Muskegon - 1/30/25

My car sustained substantial damage after hitting a deer just before New Year's Eve. Gerber worked with my insurance company and began work as soon as possible. They were great with communications, keeping me updated on progress, and the car was not only salvageable, but it looks fantastic!

Cristeen B

MI - 44700 Enterprise Dr, Clinton - 1/29/25

They do great work. Front desk staff is very polite and helpful. Andy was great and got me my vehicle back earlier than expected and saved me money on my rental car.

Jon

MI - 1408 Custer Dr, Monroe - 1/28/25

The staff at Gerber were excellent. They performed the repair with professionalism, skill and enthusiasm. I highly recommend Gerber.

Rick C

MI - 38970 Michigan Ave, Wayne - 1/27/25

Job completed 4 days before promised date. Friendly staff and service crew.

Craig P

MI - 3105 Pielemeier Dr, Chelsea - 1/24/25

Exceptional service, professional, car looks and drives great! Highly recommend!

Susan K

MI - 14080 23 Mile Rd, Shelby Township - 1/24/25

My first car needing body work was about a year ago. They gave a competitive price, kept me notified on key issues and timeline. Nice work by them. One year later my daughter pulled up too close to my cars quarter panel damaging both of our cars. Gerber(Collision Craftsmen) gave me a good price on both jobs and again did a terrific job on both cars. A very happy customer...

Frank P

MI - 700 Doheny Dr, Northville - 1/23/25

The customer service I experienced with Dee and Allen at the Doheny location exceeded my expectations! They were honest, knowledgeable and friendly in helping me coordinate my repair with my insurance company. They also helped me arrange transportation back home after I dropped my car off to be repaired. I experienced a timely turnaround on my repair, and efficient communication regarding progress updates. I highly recommend the Gerber Collision & Glass location on Doheny in Northville, MI!

Rachel H

MI - 8479 Mason Dr, Newaygo - 1/17/25

The car looks and drives great. thank you for fast friendly efficient service.

Robert R

MI - 44053 Van Dyke Ave, Utica - 1/14/25

Great job! Unfortunately we have had our Pacifica in twice for body repair. BUT, fortunately we took our car to Gerber Collision both times. They have never disappointed us, great quality work & always kept us up to date. Should we ever need work done again, we will be sure to take it to Gerber!!

Bruce F

MI - 1801 Eureka Rd, Wyandotte - 1/14/25

Very professional and friendly.

Doris W

MI - 17000 Northville Rd, Northville - 1/12/25

I couldn't be more pleased with the service and repairs received from the Northville, MI shop. Gary C. and his team did a fantastic job. Hannah was super nice and a joy to work with. Meagan managed the process very well. Gary covered every detail to ensure my satisfaction. He was responsive, professional, and dependable. Good customer service is hard to find these days. I give them 5+++ stars and I will highly recommend the Northville location. Thank you!

Brenda A