Merritt Island, FL - 135 Palmetto Ave

FL - 135 Palmetto Ave, Merritt Island - 5/26/17

Thank you for the great service. Everyone was professional and courteous.Thank you Dave for all your help.

Dianne B

FL - 135 Palmetto Ave, Merritt Island - 5/23/17

I'd definitely give it a BOOM, BOOM, WOW, WOW!!! My Estimator, Kevin J., as well as the Receptionist, throughout my entire experience, were wonderful. I had only Positivity toward this company. A few of the positive things I admired the most are their Admiration, Praise, & Respect, & Devotion for their clients. Upon arrival, 5/17/17, Mr. Jones, as well as the Receptionist, had no clue who I was or when I'd be arriving. He, as well as the Receptionist I meet at the door were nothing but respectful, professional, ask me how I was doing & offered me coffee or water, etc. It was obvious I was upset, not that I was in a car accident, but the circumstances in which that action had put in. I tried to explain it to the MP Officer with no remorse. I had an appointment scheduled for 5/17/17 with a Mr. Kevin J. Keven listen, took the ... time to ask me questions regarding the collision, took it into consideration when looking to make sure he covered every aspect that may had been effected. WOW, I got a phone call the same day, which was on a Wednesday afternoon, if I recall correctly, he discussed the repairs, parts that would have to be ordered and told me to check back on Monday. Called back Monday morning, he let me know it was painted but that a wrong part had been sent and they'd need it an extra day until the part had and it'd be ready.... I picked up my Vehicle today, 5/23/17' which is a turnaround of approx 5 working days. Because of his care, concern, willingness to listen to my situation, I will be able to get my Mom, an 89 yr old Alzheimer's Patient as well as in latter stage of Congestive Heart Failure, back to Alabama just in time to legally get her moved down to Florida in order for me to be her caregiver instead of a Nursing Home. Gerber Collission/Glass Repair Company on Palmetto Rd, Merritt Island, Florida, is a company that exemplifies professionalism , hard work, dedication, and respect. These kinds of Companies, are few & far between in today's society. I found them extremely creditable, trustworthy, professional, detailed in their repair, & respectful in all areas. I will forever be grateful to & for this company.. The receptionist represented herself with superb respectfulness & was definitely superb in making sure you understand everything that was paid for and what they will be filing to my Car Insurance Company, not only to me but I personally witnessed her mannerisms with each and every customer that came through their door... I absolutely 100% + would give this company an A+ WOW, for workmanship, respect,, professionalism, commitment, & warranty that's is for a lifetime for as long as I owe the vehicle... I've attached Before & AFTER pictures so you can see the detail, workmanship, they put forth with each one of their customers... All Positive... I've attached BEFORE & AFTER pictures so you can see the detail, workmanship, they put forth with each one of their customers... read more

Kaye S

FL - 135 Palmetto Ave, Merritt Island - 5/19/17

Terrific staff, terrific service, from beginning to end. Robyne is personable, efficient and very patient explaining the paperwork. Michelle C. was quite thorough checking out my car and very reassuring. Dave is always great, Kevin is personable - both so knowledgeable. Another great experience with Gerber - I always recommend Gerber to everyone. Thank you!

Karen A

FL - 135 Palmetto Ave, Merritt Island - 5/15/17

Our estimator, Dave L., was very courteous and knowledgeable about our rear bumper repair and made sure the repair was done properly while in their shop. Both my wife and I are very pleased with the repair to our vehicle and would recommend Gerber to anyone in need of repairs due to collision/comprehensive damage to their vehicle.

Sheldon B

FL - 135 Palmetto Ave, Merritt Island - 5/15/17

Excellent especially timely, careful work and especially kind to me as I was more than a little upset due to circumstances of accident. Especially helpful was Dave L. This shop knows its business and is more than fair to the customer. Paint match is perfect, can't tell it was in an accident.

Gail H

FL - 135 Palmetto Ave, Merritt Island - 5/14/17

Very helpful, quick & efficient. Dave L. served me well.

Alden S

FL - 135 Palmetto Ave, Merritt Island - 5/10/17

Kevin J was great, professional and thorough. This is the second time we have been to this location. I recommended them to my friends.

Keith P

FL - 135 Palmetto Ave, Merritt Island - 5/3/17

Kevin J. at Gerber was polite, pleasant & knowledgeable when we went in for an estimate on our car with a collision problem. Gerber got the job done within the time frame. We are very pleased with the professionalism of the whole crew. Kevin gets a super "Wow"!

Rankin C

FL - 135 Palmetto Ave, Merritt Island - 4/28/17

Great customer service and personal attention by Dave and his Team. Thank you for working with the insurance company to tie-up the loose ends. We'll definitely recommend Gerber as a top performer.

Rick B

FL - 135 Palmetto Ave, Merritt Island - 4/27/17

Very fast and efficient service, and the quality of work was outstanding. Worked closely with both the insurance company, and the rental car firm to make these unfortunate circumstances as painless as possible. Highly recommended. Kevin did an outstanding job communicating the progress and keeping me abreast of the status.

Steve C

FL - 135 Palmetto Ave, Merritt Island - 4/27/17

We were happy with the quick responses and excellent communication provided by David L. The work done on the car was fantastic, Gerber turned a horrible mess into a new looking car. Will be sure to spread the word. Thank you!

Janice B

FL - 135 Palmetto Ave, Merritt Island - 4/24/17

Fantastic body repair job to my 2008 Mustang!

William B

FL - 135 Palmetto Ave, Merritt Island - 4/15/17

Very fast, extremely courteous and easy to work with.

Lorna

FL - 135 Palmetto Ave, Merritt Island - 4/11/17

Kevin was extremely professional, and went out of his way to make sure that I knew what was being done to my car, updating me on a regular basis. I am very pleased with the end product, and would highly recommend Gerber to anyone who may require their services. Everyone was very friendly and efficient.

Maureen B

FL - 135 Palmetto Ave, Merritt Island - 4/8/17

Michelle handled our collision repair with the utmost professionalism!

Anne