Matteson, IL - 21319 Central Ave
IL - 21319 Central Ave, Matteson - 2/25/16
I would like to take this time to Thank Mario and his wonderful team Theresa, Sam, and Phil for the excellent job that they did on my vehicle........The whole team kept me very well informed of what was going on while my vehicle was being serviced......Sam worked with me during my slight dilemma, and I appreciated it very much! I wish more businesses would put their customers needs first, and follow their example, because they truly put their customers first, and ensure that their customers are satisfied! I would truly recommend this facility in Matteson, IL. who goes way above and beyond! Be sure to ask for Mario and he'll take care of you! They are so AWESOME! Thanks again!
IL - 21319 Central Ave, Matteson - 2/25/16
Extremely satisfied with the quality of the repairs. The customer service from Manager Mario was the best I've had in a while
IL - 21319 Central Ave, Matteson - 2/22/16
Best Service I Ever Had ! Friendly and Informative
IL - 21319 Central Ave, Matteson - 2/18/16
On February 18, 2016 I had some scratches on my 2016 Maxima removed at Gerber Collision located in Matteson, IL.. My experience was truly favorable. The service was really GREAT. The personnel exhibited politeness and professionalism. Mario (Service Manager) is extremely knowledgeable and very customer-oriented. He had no problem explaining the type of scratches and the process to remove them. In the event I should need body work performed on one of my vehicles one can be assured I'll be giving Gerber in Matteson, IL. a call. Hopefully Mario will still be there.
IL - 21319 Central Ave, Matteson - 2/14/16
Very good customer service, provided detailed explanation of repair costs with completion schedule, provided timely updates and explained needed maintenance requirements after repairs.
IL - 21319 Central Ave, Matteson - 1/27/16
GREAT JOB on collision repairs. Car looks better than when it was purchased. Everyone at this location very helpful and friendly and explained everything that had to be done to get the vehicle like new again.
IL - 21319 Central Ave, Matteson - 1/11/16
I came into the office to get an estimate on my bumper. The gentleman, who I believe was the manager, looked at my car and asked to drive it into the garage. When he was finished, he drove it back to the parking lot and took me that he bluff the scratches out. I was so relieved. I hope I don't have to come back for anything pertaining to my car, but if I do, I will certainly bring it back here. He was very nice and polite.
IL - 21319 Central Ave, Matteson - 1/8/16
Everybody was really nice, friendly, and very responsive to my concerns. Appreciate the work you did in addition to the work that was needed the 2nd time around for everything to be perfect. Thank you.
IL - 21319 Central Ave, Matteson - 12/29/15
Salesman. Mario P. assisted our family in our time of need acted professionally and was. very courteous. Mario P. is a true ambassador for Gerber collision and glass.
IL - 21319 Central Ave, Matteson - 12/27/15
I have been to this store twice for repairs. The service has been outstanding. Rarely do you find such fair and honest treatment in the auto repair industry. Manager Mario P. has done a great job to earn our business. Thank You
IL - 21319 Central Ave, Matteson - 12/7/15
Excellent service. Every time I need my car fixed I go to them.
IL - 21319 Central Ave, Matteson - 11/28/15
Regarding rear window washer repair/corroded plastic cord. I stopped by Gerber for professional advice and received excellent advice and repair service. Manager Mario analyzed my repair problem immediately and within 30 minutes, repair was completed at no charge! Both Manager and Technician were very professional and knowledgeable about my repair. I Highly Recommend Gerber in Matteson, Illinois! Thank you so much.
IL - 21319 Central Ave, Matteson - 11/27/15
Mario P. Team were professional from start to finish. Great communication from all levels. The front of my car was amazing. The workmanship was superior. This is my second occasion here and the level of service, workmanship is excellent. Keep up the work.
IL - 21319 Central Ave, Matteson - 11/23/15
Great customer service. Car finished on schedule. They facilitated our insurance claim very well. Overall a very good experience!!!
IL - 21319 Central Ave, Matteson - 11/23/15
My bumper was impacted by something unknown. The Gerber Team took a quick look at my bumper and gave me a quick resolution in a few minutes.
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