Maryland Feedback

MD - 5106 Branchville Rd, College Park - 3/11/13

"My insurance company, Nationwide, sent me a survey which I completed with "very satisfied remarks" and stated I would refer people to Gerber Collision if needed. I would like to thank you and your coworkers for a nice repair job on my vehicle and good customer service."

Lori H

MD - 8211 Snouffer School Rd, Gaithersburg - 3/11/13

Unbelievably GREAT service. The staff there in the office were amazingly professional, courteous, and the work is perfect. A Big Thank You to the manager, Gretchen V. for making this the best experience ever dealing with a collision repair!

DONALD S

MD - 8211 Snouffer School Rd, Gaithersburg - 3/6/13

thank you guys very much for the very fast and excellent repair. My car looks great. I also like how you worked so hard to keep me informed of the status - it's very reassuring. I won't hesitate to recommend your service to my friends.

Ron M

MD - 1123 Old North Point Rd, Dundalk - 2/28/13

good service, nice people there! I was involved in a car accident and the car was repaired by Gerber. Their service is pretty good!

hu c

MD - 7706 Race Rd, Jessup - 2/28/13

Everyone was so pleasant to talk with and upfront with all the information that I needed to know. I have never had this wonderful experience dealing with any business in my past. I would highly recommend this location to anyone. My truck was repaired before time expected and the truck looked as good as when I bought it and the paperwork was done quickly. My truck came back to me cleaner than I had left it and I felt like I was driving off in a new truck again. Thanks again for taking care of my baby with such great care.

diana j

MD - 1047 Maryland Rt 3 N, Gambrills - 2/28/13

"This was my second experience with the people and services at Gerber in Gambrills, MD. I simply can not say enough about the experiences! From the first phone call to making the appointment until the final credit card payment, each and every employee with whom I interacted was professional and right on target with what they would do, when they would do it and that they'd be in touch regularly all along the way. They were true to their words and actually had my car repaired before the predicted date. In addition, it was washed in and out and - incredibly - a small "abrasion" on the other side of the car was noticed and attended to - without any cost...just care. Now where on earth these days do you find folks with a work ethic like this!!! I totally recommend them for anything, any time. And, they made working with the car ... rental company a breeze. I would recommend Gerber to anyone!" read more

Susan L

MD - 7706 Race Rd, Jessup - 2/12/13

Amanda assisted me from day 1 and she is very professional and courteous. My car was ready the same evening I dropped it off and I picked it up the next mroning. Mr. Erculiani was exceptional in his concern and professionalism. they treated me like I was an important part of the family and I really appreciated that so much. I will definitely recommend them to others. Excellent quality work and service.

Jacqueline M

MD - 1123 Old North Point Rd, Dundalk - 2/7/13

I JUST WANTED TO SAY MY EXPERIENCE AT YOUR SHOP WAS OUTSTANDING. CHRIS, ASHLEY AND VALYNN WERE VERY HELPFUL AND SUPER NICE! I AM COMPLETELY SATISFIED AND I WOULD RATE YOUR SHOP A 10-PLUS

Virginia P

MD - 8211 Snouffer School Rd, Gaithersburg - 1/31/13

Great Service and made claim process easy. Estimated 1 day of repairs and vehicle was done in 1/2 day.

Staci W

MD - 1047 Maryland Rt 3 N, Gambrills - 1/25/13

Jordan handle my claim in a very professional manner and gave me updates as promised. This is the second time in less than a year I have used Gerber in Gambrills and would reccommend them to friends and family for repair work. Trisha at the front desk was also friendly and very professional with me.

Alan C

MD - 5106 Branchville Rd, College Park - 1/23/13

Thanks so much for the notice about the window trim and thank you also for all the repair work your shop has done on our 'baby' Toyota Yaris! That's is our very first car together as a couple and means a lot

Jason D

MD - 9943 Washington Blvd, Laurel - 1/21/13

Gerber did a great job, very fast and very friendly. Also it was very convenient having Enterprise Rental right there by Gerber. My only complaint is that my car was wiped down on the inside with some sort of cleaner whether it was on the dashboard or the windows, I'm not sure, but I'm very scent sensitive, so that was a problem for me. Maybe you all could use a scent free cleaner or ask if we want the vehicle cleaned before you do it. It's great that my car was returned to me cleaner than when I dropped it off, Thanks for such great overall service. I would definitely use Gerber again if need be. Will recommend you to friends and family should they need glass or body work.

Sharon S

MD - 5106 Branchville Rd, College Park - 1/17/13

Thank you for the follow up. I am satisfied with the work that has been done and haven't had any problems. Thank you.

Crystal F

MD - 5106 Branchville Rd, College Park - 1/16/13

I am pleased as punch with your front office staff and the miracle worker(s) in your shop. You all get gold stars in my book. You, Craig, and the whole team went above and beyond the call of duty. Many, many thanks. Linda

Linda K

MD - 5106 Branchville Rd, College Park - 1/16/13

I am very pleased with the work done on my car. When I get the call you can be sure I will give you a rating of 10.

Mary D