Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 9/30/15

Morgan was very polite and very customer oriented. My Geico adjuster was also very friendly. I am so happy to have Geico for 50 years.

Ernestine S

MD - 7706 Race Rd, Jessup - 9/25/15

Special Thanks to Kelly who was forthcoming and timely with keeping me updated on the status of my car.

Christian S

MD - 8211 Snouffer School Rd, Gaithersburg - 9/24/15

Very quick repair and car looks great! Customer Service was wonderful as well!

Courtney H

MD - 8528 Baltimore National Pike, Ellicott City - 9/23/15

The repair in terms of the workmanship is high quality. The staff which included Christina, Anthony, and the manager, Tammy, exhibited a high level of professionalism. They were courteous laced with excellent customer service skills. They gave you the impression that they really cared about the repair of your vehicle. I would recommend this location to anybody.

Donald G

MD - 9943 Washington Blvd, Laurel - 9/23/15

The team at the this location provided a professional and satisfying service on my car recently.

Michael D

MD - 8211 Snouffer School Rd, Gaithersburg - 9/23/15

Excellent communication including daily sms updates on the repair status. Toshiba was a phenomenal resource! The work was done on time and the results were show room new. A special mention to the Crofton location as well. I would recommend Gerber to anyone!

Jeffrey L

MD - 9943 Washington Blvd, Laurel - 9/21/15

Great work and excellent customer service. I would definitely recommend gerber.

Aubrey B

MD - 7706 Race Rd, Jessup - 9/20/15

Gerber did a great job and exceeded my expectations.. Repair time was estimated at ten days, but Gerber got the job done in three. Estimator John L. was very helpful, courteous, and professional. He addressed every concern and went above and beyond to make sure I was %100 satisfied. Kelly also provided excellent customer service and was always cheerful. I can't stress how important a first impression is when a customer walks in the door. There is nothing more off-putting than entering an establishment only to have one receptionist make eye contact and completely discard you as though you don't exist. Given the opportunity, I would highly recommend Gerber collision!!!!

cynthia c

MD - 7706 Race Rd, Jessup - 9/20/15

Had a great experience at Gerber collision in Jessup. John L. was my estimator, extremely friendly, knowledgeable, and professional. I would recommend anybody to have work done here. Very clean shop. I was told my car would take 8 days, they had it done in just 3 days.

jacob b

MD - 8211 Snouffer School Rd, Gaithersburg - 9/18/15

This is the second time in less than 3 months that I had to get my car repaired (hit and run while parked ). I was impressed with the great repair job that was done the first time. My car looked like it was new. Well when I was hit a second time Gerber Collision was the only place I wanted to bring my car. Both times my car was ready for me within a short time frame. The staff is professional and friendly and kept me updated on the progress of my car. Outstanding customer service I am happy my car looks brand new again. Thank you.

Vernay B

MD - 7706 Race Rd, Jessup - 9/16/15

Support was phenomenal. John and Kelly were very professional and helpful-Gary as well. Their cheerful, but understanding, attitude helped keep our stress levels low during what is often a stressful situation. In addition, what was reported as a three day repair job, took less than a day - without sacrificing quality of work. Overall I am very impressed with the quality of work and care received from Gerber!

Sean E

MD - 7706 Race Rd, Jessup - 9/14/15

This was our first time using Gerber Collision and we were very impressed with their service. They were done with our vehicle before scheduled and the work completed was immaculate. Staff was very professional and friendly, especially Kelly.

Josh M

MD - 3420 Ellicott Center Dr, Ellicott City - 9/14/15

I could not have been any happier with my service. And my car looked great.

DORATHEA W

MD - 19560 Frederick Rd, Germantown - 9/13/15

Wonderful, friendly service. Best anywhere.

Brian L

MD - 8528 Baltimore National Pike, Ellicott City - 9/11/15

This experience has been extremely amazing once again.This is my 2nd repair experience at this location and I will continue to use this shop for future repairs if needed.. Kristina is a great representative for the company and her and Tammy make a great team together ...I will always recommend!! Keep up good work

Janelle K