Las Vegas, NV - 5415 S Decatur Blvd

NV - 5415 S Decatur Blvd, Las Vegas - 3/12/14

Daniel N. is anexcellent estimator and customer service and office staffs are courteous, helpfull and friendly

Vinh H

NV - 5415 S Decatur Blvd, Las Vegas - 3/7/14

For my only accident repair in 30 years I think Gerber on Decatur is hands down the best. Their customer service as well as repairing collision damage is exceptional. I was customer service manager for many years and of late you don't see good customer service these days with Gerber being the exception. I loved the daily status updates by text (I'm in technology and I love to see companies that use technology). I was also impressed by the concern the estimators showed even though my damage wasn't all that bad (for me it was devastating of course). Since my car is in Audi I figured the repair would take a week because of parts but, Gerber did it in three days and it looks great. Should I ever need accident repair again, Gerber is my choice for the repair.

Ben S

NV - 5415 S Decatur Blvd, Las Vegas - 3/7/14

Total staff was professional and efficient. I needed small fender trim repair and did not file thru my insurnace company. Lonnie W. came out and gave me the appraisal and lead time. Shortly after my initial meeing i had back surgery and your office staff would call just to inquire on my recovery and let me know that my part was in and available so when I could drive they would have the part to replace. Thank you for your patience and great work

Phillip C

NV - 5415 S Decatur Blvd, Las Vegas - 3/4/14

Personnel were courteous and accommodating at all times. Maintained a timely update of car repair status.

Corazon V

NV - 5415 S Decatur Blvd, Las Vegas - 3/4/14

I have sought service three times for different issues concerning my car. I have always been received with excellent customer service and quality work. The response time is very efficient and personable. I would like to acknowledge Erika L. for greeting me today with an uplifting smile and superb service. She gave me honest feedback and service. Daniel Nusbaum has also been very kind at closing time to greet me with a more than helpful attitude. I trust Gerber to do all my auto body care because I know I will get a fair price and quality work. Thank you Erika and Daniel. Thank you Gerber for conducting a quality business.

Valerie M

NV - 5415 S Decatur Blvd, Las Vegas - 3/4/14

Excellent staff. and car repair, IM empress, thanks.

Jaime C

NV - 5415 S Decatur Blvd, Las Vegas - 3/4/14

Very please with the work thanks Decatur team keep up the good work will def. be coming back in the future .

Mario V

NV - 5415 S Decatur Blvd, Las Vegas - 3/3/14

Erika and the team at Gerber were so helpful and nice and I will be back for future work,thanks guys

Tanya B

NV - 5415 S Decatur Blvd, Las Vegas - 2/28/14

I so please with the service that I always get with Gerber.

Pamela A

NV - 5415 S Decatur Blvd, Las Vegas - 2/27/14

AMAZING CUSTOMER SERVICE AND OUTSTANDING WORK. KEPT ME UP TO DATE WITH MY CAR EVERY OTHER DAY, KEPT ME IN THE LOOP ON EVERYTHING. IF I HAD TO RATE MY EXPERIENCE FROM START TO FINISH ON A SCALE OF 1-10, ID GIVE THEM A 100! NICEST FRIENDEST STAFF AROUND. MY CAR WAS CLEANER ON THE INSIDE THAN WHEN I BROUGHT IT IN AND OF COURSE, THE DAMAGE DONE WAS COMPETELY UNTRACEABLE AND MY CAR SHINED LIKE NEW. THANK YOU! I HOPE I DONT HAVE TO COME BACK IN ANYTIME SOON AS I DONT WANT TO BE INVOLVED IN ANYMORE ACCIDENTS BUT IF I AM, I WILL INSIST ON COMING TO GERBER.

Senta G

NV - 5415 S Decatur Blvd, Las Vegas - 2/19/14

Great turn around time. I will be a returning customer. Not one complaint.

Bert O

NV - 5415 S Decatur Blvd, Las Vegas - 11/4/13

I was extremely pleased with the professional, complete and courteous service I received from Faye Catalano and Melissa Arter on 10/28/2013 and 10/30/2013. They were welcoming and thorough, which made me feel like a valued customer. I was also impressed by how well they worked together. Congratulations on having such outstanding representatives in your company. FYI, my claim number was 0396345870101.

Linnes C

NV - 5415 S Decatur Blvd, Las Vegas - 10/22/13

Dan Nusbaum , my collision advisor did a great job making me feel comfortable with work being done .He was very friendly and knowledgable. I give him a 10 out of 10 rating. I was 100% happy with the repairs. Also I was impressed with Hartford's Chad Hites customer service skills. Great job. I will wreck-ommend Gerber to family and friend for any future repairs.....Ron McTague

Ron M

NV - 5415 S Decatur Blvd, Las Vegas - 10/11/13

was on time and job very professional

Vern C

NV - 5415 S Decatur Blvd, Las Vegas - 9/24/13

"This is a second time I have used the services at the Decatur branch. Both experiences have been "top notch" - excellent. If I ever need to have repair work done in the future, I will not hesitate to return to Gerber Collision at the Decatur location."

Harold S