Jacksonville, FL - 9417 Philips Hwy
FL - 9417 Philips Hwy, Jacksonville - 6/7/18
Jim & Jimmy were exceptionally friendly and helpful. The repair was done as promised and as Original. Great Job. The two guys, plus the receptionist are an asset to Gerber. Thanks for a great Job well done by all.
FL - 9417 Philips Hwy, Jacksonville - 5/14/18
Amazing customer service and impeccable job on my hail repair! I would refer anyone to them. Jim is very helpful and kind!
FL - 9417 Philips Hwy, Jacksonville - 4/6/18
The production manager Brandon was great at listening to my concerns. He was very helpful and explained everything to me in a way that even someone with no knowledge about cars could understand. Very friendly personality and made the whole experience pleasant. Thanks for all your help.
FL - 9417 Philips Hwy, Jacksonville - 4/6/18
James A. is the absolute best in the business. He's was awesome at keeping me up to date on my vehicle repair status. It was my first time dealing with a collision but he assured me I'd be well taken care of. I have recommended him to all of my friends/family. Thanks Jim!
FL - 9417 Philips Hwy, Jacksonville - 3/12/18
What a wonderful experience I had at Gerber. Wonderful people to deal with getting repairs done. My car was finished early and looks brand new. Scott the Manager was a pleasure to work with and a gentleman named Jim who helped when I picked my car up was top notch. Thank you and please know I will recommend Gerber to all my friends
FL - 9417 Philips Hwy, Jacksonville - 1/18/18
beautifully repaired, very punctual and helpful with any issues.
FL - 9417 Philips Hwy, Jacksonville - 12/7/17
The service was excellent. The damaged back of the car looked brand new. And most important of all, the car was ready as promised when I signed in. This is the company I'll use for all collision repairs and will recommend Gerber to my family and friends.
FL - 9417 Philips Hwy, Jacksonville - 10/20/17
love u guys you made my car look great - you detailed my car made it feel like new car again
FL - 9417 Philips Hwy, Jacksonville - 10/10/17
Great place, We found a couple of spots in the paint job and they immediately took the car back and had it corrected. I will definitely be using this place for future repair jobs!
FL - 9417 Philips Hwy, Jacksonville - 9/9/17
Great service and excellent quality of work from first phone call to taking the vehicle back. All the staff were great, but especially Jim Lilly who I knew from his previous life at the local Ford dealership and who couldn't have done more to provide the level of service we all hope for, but rarely get. And a special mention to all the front office staff, especially Kate and Tiffany who were great. And the quality of the finished work -- excellent, better than new.
FL - 9417 Philips Hwy, Jacksonville - 5/3/17
In the unfortunate event that I were to be involved in an accident again I would definitely return to Gerber. All employees I dealt with were pleasant and knowledgeable, and I felt confident that my car would be repaired properly and promptly.
FL - 9417 Philips Hwy, Jacksonville - 5/1/17
Thank you to the professionalism to follow though on my BMW repair. There were some specific problems and Pat made sure everything was done right! I will recommend Gerber to anyone needing collision repair.
FL - 9417 Philips Hwy, Jacksonville - 4/28/17
The entire process of repairing my car was smooth, painless and hassle-free. It looked like a brand new car inside and out when I picked it up. Thank you for your efficiency!
FL - 9417 Philips Hwy, Jacksonville - 2/16/17
Excellent job on repair and great customer service! I've been here twice so far and Gerber has exceeded my expectations. Thank you!
FL - 9417 Philips Hwy, Jacksonville - 1/31/17
From begining to end the customer service was second to none that I have personally dealt with. The staff went above and beyond, as my car had damage from a collision. They made what could have been a headache, a very easy fix. was constantly updated from various members of the staff, and I felt very comfortable with the entire team. I truly appreciate the Customer Service they showed me, in providing me spare keys to my roof racks without my request,. They took of the racks to repair some damages and I advised them I had no keys . The owner had them made for me, to my surprise, they deserve 5 out of 5 stars. Excellence service, would HIGHLY recommend. Thank you specifically to Jim and Owner.
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