Jacksonville, FL - 13349 N Main St
FL - 13349 N Main St, Jacksonville - 10/25/18
They were very nice!
FL - 13349 N Main St, Jacksonville - 10/18/18
Jessica and the team did a great job taking in my vehicle for repair. They provided timely updates on the status of my vehicle. Upon pickup my vehicle looked great.
FL - 13349 N Main St, Jacksonville - 10/15/18
Jessica was so helpful , and made everything simple. Made scheduleing easy fitting everything into place for me.
FL - 13349 N Main St, Jacksonville - 10/8/18
I was greeted promptly by Chelsea and she immediately knew what I needed. She transferred my issue to Jessica who would further assist me. The customer service has been the best part of my experience thus far. I came in for a quote for the pictures below and they had me in and out quickly. I recommend this location for a pleasant and quick experience.
FL - 13349 N Main St, Jacksonville - 7/11/18
The front bumper of my car was dented and scratched from hitting the corner of my house. Jose was able to pop the area back out and buff away the scratches. He was finished in 15 minutes and didn't charge me a dime! Jose was very friendly and helpful! Amazing!
FL - 13349 N Main St, Jacksonville - 6/14/18
After a minor fender bender on my 2016 Ram 1500, I decided to get the other scrapes and scratches repaired at the same time. Jose was amazing in getting all the repairs wrangled into one work order. He even coordinated the installation of a spray in bed liner at a local Truck accessory shop. And on top it off, the job was finished ahead of schedule. I am extremely happy with the customer service is was given and My truck looks amazing. I would strongly recommend this Gerber collision center to anyone.
FL - 13349 N Main St, Jacksonville - 6/14/18
Did not file insurance but paid out of pocket. Excellent service - car ready early. People gracious and very competent
FL - 13349 N Main St, Jacksonville - 3/8/18
Everyone I dealt with was extremely courteous and professional. My van looks great and the job was completed when promised.
FL - 13349 N Main St, Jacksonville - 10/29/17
Kelly G. was fantastic, she kept me up-to-date on my trucks repair status. Just a very professional and personable estimator. The repairs took less time than anticipated, they were very thorough, and my truck looks great.
FL - 13349 N Main St, Jacksonville - 10/18/17
I just wanted to take a minute and let someone know about the amazing customer service I received from Michelle at the Main st. location. I was having issues getting my repair scheduled between the miscommunication with the shop and Farmers, and everyone just being so busy due to the recent catastrophe in our area. Michelle noticed how long I had been waiting for my car to be repaired and took control of the situation, she tracked down which Gerber location could do it the soonest, contacted them directly and set it up so that I didn't have to do another thing. It's people like her on the front line that make companies successful. In a world where customer service is a lost art, she deserves to be recognized for being so attentive to the customers need. So thank you Michelle for making not only the process better, but my day as well!
FL - 13349 N Main St, Jacksonville - 9/15/17
Absolutely the best customer service in town. They kept us posted of all details of the repair. Did an excellent job. Would not even look anywhere else for body work. Absolutely the best!!!
FL - 13349 N Main St, Jacksonville - 5/22/17
Kelly was a great facilitator and help with getting my car repaired. I highly recommend this facility to anyone who needs car repairs. They are efficient and do great work.
FL - 13349 N Main St, Jacksonville - 5/2/17
I was going to choose Gerber because it was on the "list" my insurance company provided. Like most of us, I reached out to facebook to get advice from my friends and was told Curtis L. was the man to see. I reached out to him and I am glad I did, he kept me updated throughout the whole process and exceeded my expectations on the body repairs to my car.
FL - 13349 N Main St, Jacksonville - 3/28/17
The service I received was very good and I will use your shop again. Thank you Kelly for your service, you are very professional .
FL - 13349 N Main St, Jacksonville - 1/31/17
friendly and very helpful staff....good collision work
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