Jacksonville, FL - 1638 Debutante Dr
FL - 1638 Debutante Dr, Jacksonville - 8/23/19
From the moment I called to schedule my car repair appointment until pick up day my experience was nothing but the best. I received an update every Tuesday and Thursday about the repair progress. Exceptional customer service hands down. I was treated like family. Very chill and laid back environment. Special thanks to Becky for your kindness and patience answering all of my questions and concerns. To top it all off my pick up date was earlier than expected! You guys made my experience smooth and easy. Thank you!! ????
FL - 1638 Debutante Dr, Jacksonville - 3/13/19
Great service and communication. Kept up to date and delivered as promised.
FL - 1638 Debutante Dr, Jacksonville - 3/9/18
Service was great. Melanie was very friendly and informative and kept me updated the whole time, my car was finished faster than expected and was even fully detailed inside and out when I picked it up and it looked great!
FL - 1638 Debutante Dr, Jacksonville - 2/22/18
My truck came out great. They were done in the timeframe that they said and they did a very good job of communicating. I would recommend this location to anyone who needed auto body work or collision repair.
FL - 1638 Debutante Dr, Jacksonville - 12/15/17
Great service would recommend to anyone !
FL - 1638 Debutante Dr, Jacksonville - 9/5/17
Gerber Collision did a very good job in fixing my car. Looks like new. The staff Ms. Melanie B. is very good on updating me about my car.Very good costumer service.
FL - 1638 Debutante Dr, Jacksonville - 3/15/17
First: My insurance company, Ameriprise, is not listed. And... I was delighted with the professional and personable service I received. The staff went out of their way to keep me informed and expedited my repair as the car was not safe to drive. My car looks like new. I had an accident previously and used a different repair company and Gerber outdid that company in every way. I wish there were an opportunity to give Gerber 10 stars for that is what they deserve.
FL - 1638 Debutante Dr, Jacksonville - 12/8/16
Place to go!
FL - 1638 Debutante Dr, Jacksonville - 8/17/16
Though I wish it would have taken less time, I can't fault the Gerber Team since they found (and repaired) additional damages. All in all, very good customer service. They answered all my questions, and I appreciated the text updates very much. Flexible when I had to reschedule my appointment, for which I am very grateful. Thanks Gerber!
FL - 1638 Debutante Dr, Jacksonville - 7/26/16
Awesome repair job, great staff and timely. I love the frequent updates via text. I had vehicle repaired a couple of years ago with a different facility, they were NOT as efficient and approachable. As a Navy Veteran, we always say "Bravo Zulu, Job Well Done!" Thank you for everything.
FL - 1638 Debutante Dr, Jacksonville - 5/31/16
They were so kind and friendly and did a beautiful job
FL - 1638 Debutante Dr, Jacksonville - 3/30/16
Staff was very friendly, even gave me restaurant recommendations. They were very helpful with my rental car and went above and beyond by providing me with a ride to the Enterprise Rent-A-Car. High quality work on my car with no problems, and insurance for life!
FL - 1638 Debutante Dr, Jacksonville - 2/18/16
Everything went well no problem three days an they did a. Great job
FL - 1638 Debutante Dr, Jacksonville - 12/9/15
Gerber Collision did an excellent job with our truck after our accident. Joanne and Melanie and were excellent on communicating updates, Ken went over the bill line by line to answer any questions and the entire crew delivered a vehicle not only repaired from the damage but detailed thoroughly. Thank you!
FL - 1638 Debutante Dr, Jacksonville - 11/25/15
SERVICE AND QUALITY WERE EXCELLENT! IT WAS REPAIRED WAY AHEAD OF SCHEDULE. I WAS ALWAYS KEPT UP TO DATE ON THE REPAIR STATUS, AND BEST OF ALL, THE MANAGER DELIVERED MY CAR TO ME AT THE RENTAL COMPANY!!! JUST A GREAT EXPERIENCE OVERALL..THANKS SO MUCH!
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