Jacksonville, FL - 1340 Cassat Ave

FL - 1340 Cassat Ave, Jacksonville - 10/16/16

This repair was better, faster, and less complicated than any other I have ever had! From the moment I walked in asking for an estimate I was treated kindly and professionally. They called and let me know more was needed than originally thought, and kept to the time line the gave me even though that meant running and getting more parts the same day. I can't say Thank you enough, and I will recommend them to any and all I know who need repairs.

wendie w

FL - 1340 Cassat Ave, Jacksonville - 8/5/16

This location was very efficient in everyway. My car was ready in a timely fashion and I am very satisfied with the repairs. I would recommend them highly.

William F

FL - 1340 Cassat Ave, Jacksonville - 6/12/16

Prompt, courteous service. Thought they would have my vehicle 4 days. Turned out to be only 2. The body of my truck looked like nothing had happen. Will use their service again and recommend to everybody.

Joan M

FL - 1340 Cassat Ave, Jacksonville - 6/11/16

Great service. Very accomodating and expedited the work per my request.

russell (buck) O

FL - 1340 Cassat Ave, Jacksonville - 5/25/16

Great people to deal with and great work. Thanks again.

Chester H

FL - 1340 Cassat Ave, Jacksonville - 3/1/16

Chose Gerber because they had done a great job before. Suggested additional damage to Brian C. It was found and fixed. Truck looks and drives like new. Had just left PO after mailing 2nd payment when truck was rear ended at a red light. 2700 miles. Thank You Thank You. Thank You to all involved in repair!

Gregory M. G

FL - 1340 Cassat Ave, Jacksonville - 1/21/16

The service and response I received from JR and Tony and the rest of the staff was awesome! I was always kept in the loop as to any delays and any concerns or issues I had were taken care of immediately. Great location! Would definitely recommend!

Tammy A

FL - 1340 Cassat Ave, Jacksonville - 12/10/15

Outstanding result and service .

James J

FL - 1340 Cassat Ave, Jacksonville - 5/11/15

Great work, fast timing and very friendly services.

Eip L

FL - 1340 Cassat Ave, Jacksonville - 3/30/15

I was involved in auto accident for the first time. My vehicle was brought to the Cassat location. Ricky and the manager Tony kept me very well informed. When I picked my vehicle up you could not even tell it was in an accident. I world recommend this location to anyone.

Phyllis L

FL - 1340 Cassat Ave, Jacksonville - 3/11/15

I really appreciate the courteous and professional service I received from everyone at Gerber that I came in contact with. It is refreshing to know that there is still a company with such outstanding customer service. Thank you and I will recommend Gerber to everyone I know. Again, Thanks!!!

Mary D

FL - 1340 Cassat Ave, Jacksonville - 3/2/15

great communication by Allison on status of repairs, vehicle repairs done on time. will recommend repair center to friends and family.

johnny l

FL - 1340 Cassat Ave, Jacksonville - 3/2/15

I can not tell you how amazing Allison was from this location. I had an impossible task of getting my fixed days before I had to move out of the State and not only did she insureme it could be done she kept me updated throughout the whole expireance. She helped me get a rental car as well. When I came to pick the car up everything that I could see and tell were perfect. I leave today and just wanted to say thank you thank you thank you Allison for helping me relax and get my car before I needed it.

Tyler S

FL - 1340 Cassat Ave, Jacksonville - 3/20/14

Wow! Talk about exceeding all expectations, Gerber Collision did just that. From the initial call to set up the repair estimate appointment, to dropping it off and then, to totally surprise us by getting a call apprising us that the vehicle was ready before the projected time and finally, to find it in PERFECT condition, all I can say is wow! Gerber was great!..Ricky B., the estimator who handled our claim, was the consummate professional---courteous, attentive and totally focused on satisfying us. When my wife Cindy and I arrived at the shop to pick up our car, Ricky made the experience simply delightful. He escorted us to the car, showed us in intricate detail what was done, explained the new auto repair process that our car went through, and finally, assured us that if there were any additional issues or concerns pertaining to the ... repair that he was just a phone call away. I must reiterate that the appearance of our Camry was flawless. In fact, Cindy and I had an friendly argument over who was going to drive the car home! Thank you so much for making the unfortunate experience of having a car accident so enjoyable! LOL You guys are super! read more

William (Bill) T

FL - 1340 Cassat Ave, Jacksonville - 6/26/13

I just wanted to say thanks for allowing me to stop into your shop and be able to adjust the trailer hitch on my truck. You and your technician went out of your way to make sure someone you didn’t know off the street had a safe vehicle and you did it with a helpful smile. My sincere thanks and if I ever have ever need any auto work done, I will be sure to look up AutoCrafters first.

Mark P