Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 2/5/11
Work was done well. In a quick manner. People were very courtesy car looks like brand new. If necessary will come back again.
IL - 3425 N Halsted St, Chicago - 2/4/11
I had a very good experience with Gerber Collision. From the estimate until pickup, I felt like Sam kept me properly updated. Repair looked great. Hated taking my clean car out into the blizzard.
IL - 6801 Mill Rd, Rockford - 2/4/11
I received prompt and courteous service just like I have come to expect from USAA. I was a trainer for a major corporation and I used USAA as an example of an organization that excelled in quality customer services.
IL - 1321 W Rt 134, Round Lake - 2/4/11
The work was beautifully done. They set up the rent-a-car and everything went very well.
IL - 1001 Remington Rd, Schaumburg - 2/4/11
I couldn't be more pleased with the great work you people do and the friendly way you handle everything.
IL - 8250 N Skokie Blvd, Skokie - 2/4/11
James Heitzman was extremely helpful from the first day I brought in my car to find out if it was drivable through the estimation through Allstate process and to the drop off and pick -up of my beautifully repaired car. I really appreciate how he kept in contact with me regarding the status of my car and it's repair. The repair department did a great job also, but I don't know their names. Also, thank you for cleaning my car it looks like new.
IL - 7902 Forest Hills Rd, Loves Park - 2/3/11
My insurance co. Fidelity recommended Gerber for my car repair. As a single woman, I am always wary of being taken advantage of in this field of business. To my great surprise, I was treated with respect by every employee, service was on point, efficient, and done in a timely manner. The shop was exceptionally clean. Pride in a job well-done was evident. They even presented my car washed and vacuumed! I would recommend Gerber to anyone!
IL - 3006 W IL Route 120, McHenry - 2/3/11
I wanted to let you know how pleased I am with your service. I had a repair done by your McHenry, IL shop. I was updated about the progress on a regular basis by the friendly and informed Rick & nancy at the shop. I would highly recommend this shop to anymore who needs any level of collision work conducted. Finally, the actual repair is very well done. THe paint is perfectly blended, I can't see where the new and old paint overlap, the vehicle looks like new. Couldn't be happier and I am really picky!
IL - 3006 W IL Route 120, McHenry - 2/3/11
My 2003 Chevrolet Venture Van had been sideswiped and the entire passenger side had to be rebuilt. The van looks like new! I am very impressed with the work that your company completed. The van was also returned in 6 days, when the estimate had the work scheduled for 14 days. This made us extremely happy. Very friendly service from the 2 young ladies at the Elgin office.
IL - 8250 N Skokie Blvd, Skokie - 2/2/11
David Martinez was absolutely great in paying attention to my repair. His estimate was perfect, on time repair and an excellent result.
IL - 2360 Ogden Ave, Downers Grove - 2/1/11
Very prompt service-finished days before scheduled. Friendly and helpful-all was explained in detail. Called late in day completed-even stayed a little late so we could pick up car (unexpected).
IL - 1060 W Huron St, Chicago - 2/1/11
Rick Hiselman, the GM at Gerber on Huron in Chicago personally gave me a quote on the dent in my car. The quote was $500 lower than 2 other places I went! Not only did he give me the personal attention that I SO appreciated, he honored his quote 2 months later when I brought my car in for repair. The whole staff was friendly, thorough and timely; my car looks brand new! Great job to the whole staff! I have already recommended to 5 other friends!
IL - 7902 Forest Hills Rd, Loves Park - 2/1/11
I was in an accident 1/11/11 and the first place I thought of to have my car towed was Gerber Collision. I called that night and to my surprise someone answered the phone! Chris was awesome. He stayed until my car arrived from the tow truck and called me once my car had been dropped off. He let me know what the progress of my car was. He was helpful with getting me a rental car. I also received calls from Jen with updates on my car. I would highly recommend Gerber Collision to everyone! Thank you!!
IL - 3006 W IL Route 120, McHenry - 2/1/11
I wanted to let you know how pleased I am with your service. I had a repair done by your McHenry, IL shop. I was updated about the progress on a regular basis by the friendly and informed Rick & nancy at the shop. I would highly recommend this shop to anymore who needs any level of collision work conducted. Finally, the actual repair is very well done. THe paint is perfectly blended, I can't see where the new and old paint overlap, the vehicle looks like new. Couldn't be happier and I am really picky! Many Thanks Rick & Nancy!!!
IL - 5948 N Northwest Hwy, Chicago - 2/1/11
I just would like to say how impressed I was with the quality of work that was performed on my work van. They actually painted my bumper on my van before I evan dropped off my vehicle and got it back to me in 2 hours. To my surprise when I picked it up it was cleaned inside and out .....Which, let me tell you was no smll job. Thanks Gerbers you guys made my day!
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