Illinois Feedback
IL - 275 Sundown Rd, South Elgin - 4/11/11
After a rough start of picking up my vehicle from the South Elgin location--- I have to say that they were true to their word-that they would clean up my vehicle. EXCELLENT JOB.
IL - 19 S Route 59, Aurora - 4/9/11
I have spoken with Jeff throughout the process of my work at Gerber. I chose this Gerber because I have heard of the excellent customer service that Gerber has to offer and that they do amazing work. I have expierenced both of those things on the South Route 59 location in Naperville, IL. Jeff answered all of my questions and was always patient when I did not understand what was happening with my car. (I have never been through this before.) They called me every Tues and Thursday to do follow ups and made sure I knew what was happening in the process of the vehicle. I believe her name is Pamela, (she works at the front desk, I'm sorry if her name is wrong) was always helpful and friendly on the phone. I am extremely happy with the work that I have had done, and they always reassured me that my car was in good hands and it would look back ... read more
IL - 400 W Grand Ave, Elmhurst - 4/9/11
Over the years, I have had lots of collision repairs from several sources but my most recent repairs from Gerber's of Elmhurst has truly been the best ever. I'm not just talking collision repair but also the personnel such as Paul Pennella, adjuster and Lacey, secretary who are two great people doing a fantastic job. Satisfaction plus I give to Gerber in Elmhurst. Thank you for honest and beautiful work.
IL - 1001 Remington Rd, Schaumburg - 4/9/11
We needed minor work done on our company van at Gerber in Schaumburg IL. From the first contact with Jennifer, the receptionist, and Jim Polhlman, the estimator, I felt confident that the work would be done well, and I was impressed by the courtesy and professionalism of the Gerber people.
IL - 8250 N Skokie Blvd, Skokie - 4/9/11
The service was both prompt and helpful. I heard from Jim every Tuesday and Thursday as promised and he offered each time to answer my questions any time I needed to call him. I was very satisfied with service I received and would recommend Gerber to anyone I know.
IL - 2360 Ogden Ave, Downers Grove - 4/8/11
"I brought my car in thinking it would cost hundreds of dollars to fix a huge scratch I had put in the drivers side door. Gary Wilmoth came out, looked at my car and said let me see if I can't just buff those scratches out? 15 min later, my car looked great and the scratches were gone. When I asked him what that would cost me, Gary replied, "nothing at all Mame, it was an easy fix...no charge to you". The fact that Gary took the time to resolve my issue and did not charge me for his time was a rare thing. My husband and I have used Gerber for years and will never change services. Their customer service is unbeatable! Thanks Gerber"
IL - 4718 Southwest Hwy, Oak Lawn - 4/8/11
I had a great experience with your company. The repairs were completed expertly, in a timely manner and the staff was very friendly and helpful.
IL - 1001 Remington Rd, Schaumburg - 4/8/11
I've brought my car in to Gerber in the past for collision repairs and have always more than satisfied with the results. This most recent repair was to place my driver's door upper hinge. Your quote was competitive and the work was done in under a day with excellent results.
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
The service was excellent! The employees were outstanding, helpful and courteous!
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
Awesome service, Jim went above and beyond with service. He took care of every little detail. Car looks great...thanks again
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
Service was excellent. Everyone was very polite & considerate. They even gave me a ride home. Done on time as well. Thanks so much!!
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
Gerber was extremely professional and easy to work with from the time I brought my car in and through the time I picked it up. I was very pleased with the work on my car and would heartily recommend them to anyone needing collision repair.
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
David Martinez took very good care of me from start to finish. He kept me up to date with all the repairs on my car and was spot on with estimated time and cost. hopefully i wont wreck my car again, but if i do i will be sure to bring it back to Davis and the people of Gerber Collision.
IL - 8250 N Skokie Blvd, Skokie - 4/8/11
RO#681637 GREAT SERVICE FROM DAVID MARTINEZ .
IL - 1904 Lehigh Ave, Glenview - 4/7/11
WONDERFUL JOB.
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