Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 5/11/11
Very happy the way my car turned out. I definetly will recommand this body shop to anyone. Mr. David was very helpful during the whole process.
IL - 8250 N Skokie Blvd, Skokie - 5/11/11
James Heitzman was very pleasant to work with when I needed him. He was thorough and professional on the inspection, and remained so during the repairs. He also made sure I didn't wait around for any of those repairs to be done. Everything that was promised was delivered, and I am very happy with the overall service and respect that was given to me here at Gerber.
IL - 8250 N Skokie Blvd, Skokie - 5/11/11
Very happy with the work.
IL - 8250 N Skokie Blvd, Skokie - 5/11/11
Friendly service, explained fully. Finished ahead of anticipated schedule, work looks great. Nice team!
IL - 8250 N Skokie Blvd, Skokie - 5/11/11
Great service-- thanks so much. Your estimator, Jim Heitzman, made the process of getting my car fixed fast and painless. Communication was outstanding and the car was ready sooner than I had expected or requested, so that was a burden I didn't have to worry about. I greatly appreciate your professionalism in every aspect. This is not the first time I have brought a car here for repair, and it definitely will not be the last!
IL - 1904 Lehigh Ave, Glenview - 5/10/11
Tony Ashmore provided outstanding customer service. He drove me home after I dropped the car off and delivered the car to my house when it was ready. The work was done well and the car was cleaned inside and out.
IL - 3425 N Halsted St, Chicago - 5/10/11
This was the second time I have used this facility. I cannot praise the service I received too highly. Work was done as promised, on time. I was asked if I wanted to wait and was told it would take about one hour. I decided to wait and at one hour and five minutes it was done. You can't beat that.
IL - 1001 Remington Rd, Schaumburg - 5/10/11
The staff is professional and helpful. Makes a bad situation better.
IL - 8250 N Skokie Blvd, Skokie - 5/10/11
Wonderful, knowledgeble and professional. Thank you James.
IL - 8250 N Skokie Blvd, Skokie - 5/10/11
Jim was very professional in his services duties. I would recommend Collision & Glass to my family and friends.
IL - 8250 N Skokie Blvd, Skokie - 5/10/11
My Gerber experience was very positive. Everyone was very professional and courteous. My job was performed in a timely manner and it was very well done. I will definitely recommend Gerber to my friends.
IL - 1060 W Huron St, Chicago - 5/9/11
I stopped today since I hit a wall in my garage to avoid another obstacle. Mr. Tim Dulin assited me with determing what I needed to repair the side. Since I am contemplating the sale of my Honda I did want to spend alot of money, He understood my dilemma and was able to buff it out. He did it within 15 minutes, I realized how nice customer service can be. Thanks Gerber.
IL - 400 W Grand Ave, Elmhurst - 5/8/11
Very satisfied and the shop was willing to let me pick up my car 10 minutes after closing time. Car looks like it never got scraped.
IL - 3425 N Halsted St, Chicago - 5/7/11
Raul Rodriguez handled my repair, and I was very pleased with his efficiency, courtesy and detailed explanation of what needed to be done. If your feedback scale allowed a 12 instead of a 10 as the maximum, I would gladly give Raul a 12. All my contacts with the employees at 3425 N. Halsted in Chicago were friendly and efficient. The repair job is of excellent quality, and I can highly recommend Gerber.
IL - 8250 N Skokie Blvd, Skokie - 5/7/11
I'm happy with the service & work on my Buick work was done ahead of schedule & Jim was Great!
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