Illinois Feedback
IL - 7902 Forest Hills Rd, Loves Park - 9/6/11
Everyone there was very friendly and professional. My car was completed two days early and the repairs look great!
IL - 1060 W Huron St, Chicago - 9/6/11
Tremendous customer service. Very pleased with the work done on my car. It looked like a brand new car. The manager of the shop provided excellent service and kept me up to date on the progress of the repairs. I am highly pleased with the customer service and the professional manner in which my car was serviced. I will highly reccomend this shop to others. Thanks Gerber!
IL - 2360 Ogden Ave, Downers Grove - 9/5/11
A note of thanks for the very fine work done on my vehicle. I am very pleased with the outcome and also to thank you for the promotion from enterprise, covering the car rental. Thank you for your courtesy and prompt service.
IL - 1904 Lehigh Ave, Glenview - 9/2/11
Thank you so much for going the extra mile for me, you’re the best.
IL - 1904 Lehigh Ave, Glenview - 9/2/11
I can't give enough accolades for Tony Ashmore. I stopped to get an estimate for repairing some damage on the left-side of the front bumper. Tony drove the car into the bay and 10 minutes later had the car back.....with the damage gone. I was astounded, not only that he was able to buff out the scrapes, but also that he wouldn't charge for the work! We will definitely use Gerber Collision if circumstances require collision repair work. Thank you again Tony!!!
IL - 1904 Lehigh Ave, Glenview - 9/2/11
Very professional, and Tony was extremely good at keeping us up-to-date on when our verhicle was going to be ready to be picked up. I would highly recommend Gerber for future auto repairs.
IL - 1904 Lehigh Ave, Glenview - 9/2/11
I was so impressed with Gerber's service! I brought my car in for a thursday appointment before labor day, and they estimated it would take 7-8 business days. Friday afternoon the car was ready, and the staff told me they really wanted to make sure we had the car for the long weekend, so they came in early and stayed late, and got it done. This is the second time I have used them and I am so glad I did! I would definitely recommend them for their quality work and great customer service.
IL - 2360 Ogden Ave, Downers Grove - 9/1/11
This is the second time we have used the services of Gerber and in both cases, we were more than satisfied. The staff is very professional and cordial. The facility is impressive. We were told our car would be ready in two days, and it was actually ready in one day, which was a most pleasant surprise. Keep up the good work. We would definitely recommend Gerber to anyone who requires car repair services.
IL - 1001 Remington Rd, Schaumburg - 9/1/11
The waiting room was comfortable. The estimator, Tom Mazzone was very friendly and knowledgeable. He gave me 2 status updates every week while the car is in repair and even offered me a complimentary 5-day car rental. The repair job was great and on schedule. I already told many of my friends regarding the experience I had with Gerber. Thanks for the great job!
IL - 8250 N Skokie Blvd, Skokie - 8/31/11
I have received professional service with personalized approach, attention and good follow-up.
IL - 8250 N Skokie Blvd, Skokie - 8/31/11
Completely satisfied with David's services.
IL - 8250 N Skokie Blvd, Skokie - 8/31/11
Jim was very professional & helpful. He deserves a raise & a paid vacation to the carribean. Thanks for the good service!!
IL - 2664 Green Bay Rd, Evanston - 8/31/11
Staff was very personable and always available. All my questions were handled promptly. I was updated several times during the week by phone. The work was very well done; in addition, the car had been washed, and the interior vacuumed. Added value!
IL - 3425 N Halsted St, Chicago - 8/31/11
I had a lot of hail damage and took my car to Gerber. What a great group of people. I worked with Raul and he kept me up on all the work that was being done and the timeline. They were very friendly and answered every question I had. When I came to pick up my car, I almost didn't recognize it!!! It looked like it did when I got it off the lot! The work was fantastic and I would tell anyone that had any damage to their car to go to Gerber.
IL - 8250 N Skokie Blvd, Skokie - 8/31/11
JIm was very knowledgable, he got my car taken care of very quickly and kept me informed throughout!
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