Illinois Feedback
IL - 3425 N Halsted St, Chicago - 4/4/12
Hi Steve, Our Volvo looks great and we appreciate the quality work performed by your staff. Your customer service is outstanding and made our experience very pleasant. Thanks, Joe Corrigan
IL - 19 S Route 59, Aurora - 4/3/12
The staff at Gerber are always pleasant and I appreciate their helpfulness in contacting the car rental service and arranging pick-ups and drop offs. The work they perform is quite exceptional too! Gerber remains my one and only preference for collision and glass repair.
IL - 4545 N Elston Ave, Chicago - 4/2/12
Everyone at this shop was very professional, courteous and friendly, Marci the receptionist could not have been nicer and the work done looked great. I will be recommending this place to friends.
IL - 5948 N Northwest Hwy, Chicago - 4/2/12
On behalf of myself and USAA, I just wanted to take time out to give Kudos to the entire team at Gerber NW Hwy. Their CSI and APU usage is exceeding our expectations. Thanks for all they are doing…Keep up the good work! Kevin Broom
IL - 1321 W Rt 134, Round Lake - 4/1/12
Very professional my car was completed sooner than estimated
IL - 4718 Southwest Hwy, Oak Lawn - 3/31/12
Great customer service and Quality repair. Jose was very professional and was able to answer all of my questions. I will highly recommend this shop. Thank you
IL - 3425 N Halsted St, Chicago - 3/31/12
Raul was great!
IL - 1060 W Huron St, Chicago - 3/30/12
Bob James, his manager, and the clerk Sarah were super! Helped me each step of the way, they were courteous, and the work was done quickly and to our satisfaction. I'll use them the next time we need repairs.
IL - 6200 Berkshire Dr, Crystal Lake - 3/30/12
My car looks great. They did a great job and in the time promised. I would recommend them highly.. I know what shop to go to. Again my car looks great.
IL - 900 E Ogden Ave, Naperville - 3/30/12
Great service! Work was done quickly, and appears to be done right.
IL - 900 E Ogden Ave, Naperville - 3/30/12
Joe Swantek provided a thorough pre-estimate of the damages. Joe explained in detail how his shop was going to repair / repaint my car so the damages were unnoticeable. The work was completed on schedule and my initial inspection at pickup shows Gerber's good work. All reaired blemishes and paint matching look great. Based on this and previous work done for me at this shop I plan to continue recommending Gerber to family and friends. Bill Weber
IL - 1001 Remington Rd, Schaumburg - 3/29/12
Excellent Service. Very nice people.
IL - 20445 Milwaukee Ave, Buffalo Grove - 3/29/12
Attentive when car was brought in ~ Clear as to the work that would be done and how long it would take ~ Car was ready sooner than expected ~ Everyone from the counter to the repair staff was extremely friendly and knowledgable. A pain free hassle free experience - Thank you jc
IL - 20445 Milwaukee Ave, Buffalo Grove - 3/28/12
I was hit on drivers side of my car on a Sunday before an upcoming holiday weekend. I brought my car into Gerber on Monday morning needing my car for a holiday weekend trip. They began the work immediately and the service manager was extremely understanding and cooperative to my situation. They kept me informed daily of the progress and were able to complete the work by Thursday, four days later. Amazing. The job was perfect and the car looked fantastic. I would highly recommend Gerber to anyone who wants a bad situation of having your car damaged to getting it repaired and looking great in a timely fashion. They also took care of working with the Insurance company and all the paperwork necessary to make it a complete and painless process. Thank you Gerber.....
IL - 6200 Berkshire Dr, Crystal Lake - 3/27/12
The service given by Enoch and his team was outstanding. They were friendly, responsive and did a great job for me! It was a very postive experience!! Jim Dahl
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