Illinois Feedback
IL - 3425 N Halsted St, Chicago - 6/25/12
Bobby, Thanks again for picking up those 4 days for my car earlier this week. Consider the wind at your back when I have the opportunity to make a recommendation to you and your team at Gerber. Take care, Jim
IL - 4718 Southwest Hwy, Oak Lawn - 6/25/12
Gerber Collisions has remarkable service. They strictly believe that the customer is always right. I took my vehicle their twice for over $4000 worth of damage and they took care of me even when my insurance goofed up. Thank you Jose and staff for your service. I will always support your business. Always
IL - 8250 N Skokie Blvd, Skokie - 6/25/12
ONCE AGAIN IM BACK A GERBER COLLISION DUE TO A HIT AND RUN. I LOVE THE GREAT CUSTOMER SERIVCE I GET EVERY TIME I COME HERE AND THE UPDATES WITH MY CAR. I WAS HIGHLY RECOMAND GERBER COLLISION TO ANY AND EVERY ONE I RATE THEM A PERFECT 10plusplusplusplus
IL - 8250 N Skokie Blvd, Skokie - 6/25/12
Outstanding, courteous, punctual, sent me texts and calls constantly updating me. Very pleased. Would definitely go back again.
IL - 8250 N Skokie Blvd, Skokie - 6/23/12
My insurance company had recommended Gerber for repairs needed on my 10 year old Sentra which had rear end damage. From the start, the customer service was excellent and the work done to repair the misaligned trunk, buckled trunk floor and replacement of bumper guard was completed satisfactorily - eliminating all evidence of the collision. The estimator kept me informed as work on my vehicle progressed as well as my insurance company. If I or anyone else were in need of a repair shop, I would not hesitate to recommend this one.
IL - 3006 W IL Route 120, McHenry - 6/23/12
EVERYTHING IS GOOD . THANK YOU FOR ALLYOUR HELP AND I WILL WRECK-OMMEND TO OTHERS . THANKS AGAIN.
IL - 3425 N Halsted St, Chicago - 6/23/12
My experience with Gerber was an excellent one: Edwin was my primary contact person. He was consumer friendly, very knowledgeable, kept me informed of progress of repairs, was very professional and aimed to please with quality service. If needed, I would return for service.
IL - 4545 N Elston Ave, Chicago - 6/22/12
"The repairs were well done. I was quite surprised at how good my vehicle looked; better than before the accident. I was e-mailed or called twice a week on the updates on how the repairs were going. The General Manager, Eric was most helpful. I would highly "Wreckamend" Gerber Collision & Glass to anyone."
IL - 20338 N Rand Rd, Palatine - 6/22/12
I want to commend you facility and especially Joe Pyter for the outstanding customer service I received at your facility. The focus on customer satisfaction, from the time I walked in, to the whole process was simply best in class. I have done business at this facility in the past and the service has always been solid, today it was excellent.
IL - 1321 W Rt 134, Round Lake - 6/22/12
Dear Mr. Vojak, I just got my Monte Carlo back today and I wanted to tell you and your staff that I think you did a superb job! I could not be more satisfied. It looks brand new, inside and out! I was not expecting you to clean the interior too. What a great surprise! My experience with Gerber has been the only bright spot following my accident. I will definitely recommend Gerber to anyone I know who needs collision repair, though I hope I never have to see you again HAHA! Again, a job very well done! Thanks! Angela Sykora Volo, IL P.S. Feel free to use my comments as a testimonial.
IL - 8250 N Skokie Blvd, Skokie - 6/22/12
I was very pleased with the service. They got it done in great time especially after I heard they were low staffed. I recieved phone calls almost every day and I also called numerous times and recieved answers to my questions within an hour. We are repeat customers and fingers crossed I wont need to be back anytime soon, but if I do, I will be choosing here and David!
IL - 8250 N Skokie Blvd, Skokie - 6/21/12
The service I received from Gerber was exceptional. The moment I had an estimate to picking up the car. The follow ups also helped a lot..
IL - 8250 N Skokie Blvd, Skokie - 6/21/12
David was very nice great customer service. My car came out the way that I wanted it to come out. I would dif come back to Gerber again
IL - 8250 N Skokie Blvd, Skokie - 6/21/12
Gerber collision & Glass was really helpful. They kept in contcat about the progress of my car. I had no worries while my car wa being repaired.
IL - 13433 Southwest Hwy, Orland Park - 6/21/12
This “wreck-ommendation” is to let you know that Gerber is an excellent choice. The work done made the car look like new and the interior was cleaned and spiffed (something I did not expect). But above and beyond the work on the car, their customer service was great. They responded to my every request and made an accommodation by scheduling the repair while I was out of town, resulting in no inconvenience.
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