Illinois Feedback

IL - 819 Estes Ave, Schaumburg - 7/24/22

Everyone was professional and kept us informed. Miguel was great

Shirley H

IL - 1001 Lee St, Des Plaines - 7/24/22

Great communication, Adriana, Cory and Brad very professional and answered all my questions and politely. Damage repaired perfectly.

MARK W

IL - 3029 N Kedzie Ave, Chicago - 7/23/22

excellent experience. efficient, communicated, explained everything on the estimate for repairs. David, who did the inspection and estimate, and the manager (so sorry cant remember his name) were most helpful, knowledgable, took their time speaking to me. Highly recommend this venue for Gerber/estimates, repairs. What a nice surprise in today's world!!

carol s

IL - 4545 N Elston Ave, Chicago - 7/22/22

From the initial phone call to the pickup I am very pleasantly satisfied. The intake person, Kristin, walked me through every step of the process. She along with the whole team were so courteous and patient to answer all my questions. I will definitely spread the word about their professionalism and the efficient care.

Ruth

IL - 900 E Ogden Ave, Naperville - 7/21/22

Jackie and her staff were awesome and I would recommend them. I wish our car had been ready sooner due to a family emergency.

Mike L

IL - 3006 W IL Route 120, McHenry - 7/18/22

They did a fine job, it looks like new

Jon H

IL - 1060 W Huron St, Chicago - 7/17/22

Excellent service, professional employees, car looks great.

Sharon

IL - 741 Taylor St, East Peoria - 7/17/22

Service was excellent and out did all expectations

Zachary C

IL - 1325 Park Ave W, Highland Park - 7/14/22

Amazing work and service. I adore Mia.

Amy B

IL - 5948 N Northwest Hwy, Chicago - 7/11/22

They are very professional and friendly. Considering everything part is on back order do to the current economic situation. They are very patient helpful and courteous.

Rosalyn F

IL - 10933 S Central Ave, Oak Lawn - 7/9/22

I'll begin with "thank you". My daughter and I were involved in an accident in late April 2022. My beloved Toyota 4Runner was an undrivable mess. I had heard Gerber did exceptional work, so when it came time to choose a preferred repair shop through my insurance company, I decided to give them a try. Understandably, we're still working through post-pandemic part shortages, so I was somewhat expecting this to take a while. The Gerber team kept me updated on a bi-weekly basis (Don and Tom). I have to admit, I was a bit testy at times. I thought it was going to be done a little quicker than it was, but that was wishful thinking on my part, mainly because I really wanted my truck back. The Gerber team was very patient and kind to me throughout the entire process. At the end of the day, Gerber was not going to hand over the car to me ... until it was absolutely perfect. You know what? It was! When I went to pick it up, I could not believe how beautiful it looked. They even sent a guy on a part hunt to find a Toyota lug nut cover for my tire :). They also gave the insurance company an earful when they wanted Gerber to use some 3rd party parts. Gerber said "No way," and used genuine Toyota parts for the entire job. Folks, if you want your car repaired correctly, there is no one else to consider than Gerber, especially the Gerber in Oak Lawn, IL on Central ave. The entire team deserves a huge thank you from me. I am so happy with how my car looks and drives. Thank you Oak Lawn Gerber! You guys ar Rock Stars!!! read more

Matthew H

IL - 13433 Southwest Hwy, Orland Park - 7/8/22

So very kind exceptional service .,Excellent work.

Michele D

IL - 801 N State, Elgin - 7/6/22

GM Margie was prompt and professional throughout the entire repair process.

Chad B

IL - 13433 Southwest Hwy, Orland Park - 7/6/22

Special big star for Melisa

Grazyna B

IL - 741 Taylor St, East Peoria - 7/3/22

Communication Excellent - Finished as quoted, no issues

Thomas M