Illinois Feedback
IL - 20338 N Rand Rd, Palatine - 6/24/14
Was told replacement of rear bumper would take a couple days, maybe an extra day if they found they needed a part once they got inside. If that happened they would call to let me know. Eight days later I received my car. No communication regarding the delay unless I called to get the status of my car. No sense of urgency or understanding of my frustration. Insurance was paying for a rental as long as they had my car so it didn't seem to be an issue to them. No apologies. Would have understood the delay had there been the promised communication. Glad they wanted a good bumper. The car looks good but it was a frustrating experience due to the lack of communication regarding unmet expectations that they set.
IL - Mobile Glass Services - 6/24/14
Mike was very courteous, pleasant and efficient.
IL - 8250 N Skokie Blvd, Skokie - 6/24/14
Came in for a auto body repair and was blown away with the service I received from Sam and Jesse. Customer service has been redefined at this store and they are setting the bar at a high level.
IL - Mobile Glass Services - 6/24/14
Michael did a great job on time and eficient Job.
IL - Mobile Glass Services - 6/24/14
Roberto He was very professional. did a great job
IL - 8250 N Skokie Blvd, Skokie - 6/24/14
I came here twice and the staff here are very nice and professional. Thanks a lot!
IL - Mobile Glass Services - 6/24/14
Mike was great excellent service
IL - 13433 Southwest Hwy, Orland Park - 6/24/14
Excellent job! Very professional and great work.
IL - Mobile Glass Services - 6/23/14
They came to my work and changed the front windshield while I was working and it was all fixed when he called me to go out to my car. Great service and very friendly!!
IL - Mobile Glass Services - 6/23/14
Mike was pleasant and efficient. No complaints.
IL - Mobile Glass Services - 6/23/14
Mike was a nice guy who did a great job
IL - 3425 N Halsted St, Chicago - 6/23/14
Great job better service car looks brand new again. I was out of pocket and couldn't be any happier
IL - Mobile Glass Services - 6/23/14
Mike was very helpful. He did a great job on my car.
IL - Mobile Glass Services - 6/23/14
Quickly and professionally done
IL - 8250 N Skokie Blvd, Skokie - 6/23/14
Service was prompt and professional. Jesse the estimator was very professional and courteous. Service was great.
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