Illinois Feedback
IL - 300 Washington Ave, La Grange - 9/15/14
Estimator was courteous & took time to explain everything. Work completed to my satisfaction. Repair took one day more than originally estimated but they were happy to cover my rental until the work was completed.
IL - 7041 W 153rd St, Orland Park - 9/15/14
finished job when they said, kept me informed as to when it would be done, communicated with rental company to make rental go smooth, car repairs look great, cleaned inside of car as if it were new again!
IL - 1904 Lehigh Ave, Glenview - 9/14/14
We recieved excellent service and attention from our estimator Hieu L. He was professional, friendly, knowledgeable and accomodating. He also made us feel welcome as he remembered our last experience with him at Gerber Collision and Glass. Also, as we were leaving, another Gerber employee, Ben P., put the finishing touch on our experience as he offered to polish the rear bumper of our car. We just wanted you to know of the wonderful experience we have had, now twice with Gerber Collision and Glass.
IL - 6200 Berkshire Dr, Crystal Lake - 9/14/14
The people were friendly, the repairs were done quickly, and the work was excellent.
IL - 6200 Berkshire Dr, Crystal Lake - 9/13/14
I thoroughly enjoyed my experience with Gerber. The e-mails and calls as the repairs were done showed concern for their customer. The company is certainly customer oriented.
IL - 6200 Berkshire Dr, Crystal Lake - 9/13/14
handled professionally and on a timely basis and the car was immaculate when picked up
IL - 2664 Green Bay Rd, Evanston - 9/13/14
Dana was very helpful giving us good advice concerning the repair options. Additionally, her estimate was close to exactly accurate. There were no surprises. The service was efficient and timely.
IL - 1325 Park Ave W, Highland Park - 9/12/14
I thought Diane M. was very professional & helpful. She answered all the questions I had and explained the repairs in detail. The car looks beautiful, I can't even tell it was in an accident. I will recommend Geber in the furture !!
IL - 2360 Ogden Ave, Downers Grove - 9/12/14
Just had the best experience one can have after needing bodywork done on my car. Jason and his team went above and beyond to make sure I was happy and my car looked great. Received my car back much earlier than expected which was a nice treat. The inside was cleaner than after going to a high end car wash. It looked as if it had been detailed! Great service, even better communication and genuinely nice people made this experience above and beyond. Gerber is very lucky to have Jason as the new manager of this location. I won't ever go anywhere else if I need repairs ( hoping I don't need to see you though) and will tell everyone I know that this is where they need their collision repairs done. Thank you for making my almost 10 year old car look like new again. Outstanding on all fronts!
IL - 8018 N University St, Peoria - 9/12/14
You guys are exceptionally well at taking care of your customers! I have unfortunately had to have my vehicles fixed 3 times in the last few years. All 3 times I used you guys! Thanks for taking care of me :)
IL - 2664 Green Bay Rd, Evanston - 9/11/14
Service was great! They said my car would be vack in 11 days and it was done in 2! I appreciate it! Thank you!
IL - 13433 Southwest Hwy, Orland Park - 9/11/14
Great service & friendly staff!
IL - 1325 Park Ave W, Highland Park - 9/10/14
The workmanship looks great. Customer service is excellent. Diana at the front desk was very courteous and professional. Jesse went the extra mile to buff our front headlamp to match the repaired side. Excellent service. I would recommend to others and come back.
IL - 6200 Berkshire Dr, Crystal Lake - 9/10/14
Service was fast, great customer service. Carrie, the receptionist was fantastic!
IL - 3029 N Kedzie Ave, Chicago - 9/10/14
The courtesy and professionalism at this location were outstanding. The repair update text messages I was getting while the car was in the shop were excellent! If I ever need any repairs that can be handled by this location, I will bring my cars there. Well done.
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