Illinois Feedback
IL - 13433 Southwest Hwy, Orland Park - 5/12/15
RO # 140094973 THE PEOPLE AND TECHS ALL TREATED ME SO NICE AND HELPED ME IN A VERY STRESSFUL SITUATION. THEY FINISHED MY CAR IN A WEEK KNOWING THAT I HAD TO RENT A CAR. I WILL GLADLY RECOMMEND THIS FRANCHISE.
IL - 10933 S Central Ave, Oak Lawn - 5/12/15
I was very nervous being that the car was brand new, but Gerber Collision did an excellent job. Ed worked on my auto and he did great work They also kept you informed about the progress, which was nice. When told about the lifetime guarantee that made my day. I would recommend Gerber Collision to anyone and tell them to ask for Ed.
IL - 5948 N Northwest Hwy, Chicago - 5/12/15
My car looks fabulous - just like brand new. Even my neighbors have noticed the change.
IL - 2424 E New York St, Aurora - 5/11/15
Staff was amazing! Super friendly! Performed everything as promised! Great team!
IL - 13433 Southwest Hwy, Orland Park - 5/11/15
I was very satisfied with the repair work. They did an excellent job.
IL - 1110 W Bloomington Rd, Champaign - 5/11/15
Skip and Rob were wonderful to me. Skip especially went above his job to help me through this experience. Kaitlin is a sweetie she was also very helpful. I would highly recommend Gerber collision at this location for anyone I know. Thanks so much!
IL - 4545 N Elston Ave, Chicago - 5/11/15
Excellent customer service. I was treated with respect. All of my questions were answered and the work was completed in a timely manner. Would not go anywhere else!
IL - 2360 Ogden Ave, Downers Grove - 5/11/15
Outstanding service, as usual. Over the years we have always taken our cars to Gerber in Downer's Grove for body and glass work, and the results have always been excellent. The repairs are first-class, and the employees are always knowledgeable, efficient, and courteous. With respect to our recent visit for body repairs to our car, we would especially like to thank Gary, Ray, Mondo, and Wendy for their excellent work and courtesy. Keep up the good work!
IL - 10933 S Central Ave, Oak Lawn - 5/9/15
Bill G treated me like family when he gave me an estimate. The work was completed with a job well. Would highly recommend this location to anyone who needed work.
IL - 1001 Lee St, Des Plaines - 5/9/15
I felt pampered and indulged working with John M and his staff at Gerber on Lee Street in Des Plaines. My rental car was arranged for with no effort on my part at all. They were able to start the repair the next day after I met with John. They actually finished a whole day early. I was told by the rental car folks that I could drop the car off at Gerber's location and they (Gerber's) would contact the rental car people. Gerber's did this. Every contact with someone at this Gerber's was polite, enthusiastic and truthful. Oh, yes, and the repair was perfect and my car was washed.
IL - 3425 N Halsted St, Chicago - 5/9/15
I just had the best experience working with one of your employees, Joe G. Joe went out of his way to get the right part for my car. He called me when it was delivered. And on Saturday he called me when one of your techs was available to install it. Joe then had the car washed and vacuumed. Your management team is doing a great job. Thank you.
IL - 1904 Lehigh Ave, Glenview - 5/8/15
First rate work, they not only fixed all the damage but also repaired the alignment that Golf Mill Ford said was OK. My wife said it was still pulling to the right when she left the Ford dealer. When we got the car back from Gerber it was perfect. And then they went above and beyond. We had a phone charger from Radio Shack in the car which was broken and I had been meaning to replace. A short time after being in the car again, my wife realized that the phone charger had also been fixed. For them to take the time and effort to fix something out of the realm of their responsibility, blew us away. For that, we both agree that we rate their service work at 6 Stars. Not only will we go back there again, we will recommend them to everyone. One other thing, we need to bring up is Ben. Besides being courteous, he was informative and communicated ... read more
IL - 7041 W 153rd St, Orland Park - 5/8/15
I dropped my car off on a Wednesday morning, got picked up by Enterprise and drove off with a free 5-day rental. I get a call Friday, she's done! The service was great. Hopefully I won't have to visit again, but if I do I'd know my car is in great hands.
IL - 7902 Forest Hills Rd, Loves Park - 5/8/15
We received friendly, professional service throughout our repair. The staff at Loves Park's Gerber Collision and Glass returned our vehicle 2 days ahead of schedule in "like new" condition. They kept us in the loop with phone and text messages throughout the repair process. We want to give a special thanks to Melissa and Jeffery. They couldn't have been nicer to us. We highly recommend this facility.
IL - 5948 N Northwest Hwy, Chicago - 5/8/15
Car looks great. Continuous updates of status raise customer confidence level. Work finished ahead of schedule. Office staff and estimators extremely professional and courteous.
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