Illinois Feedback
IL - 16000 S Lincoln Hwy, Plainfield - 5/17/16
Awesome service from entire staff! Great communication and the work was excellent!
IL - 13433 Southwest Hwy, Orland Park - 5/17/16
I brought my vehicle to Gerber due to the fact that my deductible was more the the damage.Casey along with Annabel worked with me and I walked away very satisfied not only with the work but also with my pocket book,I would bring my car back for repairs with this shop in a heart beat! thank you
IL - 1493 N State Rte 50, Bourbonnais - 5/17/16
thanks for getting our car back to us in record time!!
IL - 2360 Ogden Ave, Downers Grove - 5/17/16
Thank you to all the employees at the Downers Grove location for a phenomal job on the car. A big shout out to Elise who has helped me every time with my car and she always helps me get a cup of coffee and is very friendly. Also both the ladies up front have been very polite everytime phones are answered. Thanks again to everyone
IL - 21319 Central Ave, Matteson - 5/17/16
Mario the Manager is delightful. He repaired my work truck expeditiously.
IL - 2360 Ogden Ave, Downers Grove - 5/16/16
stopped in to ask about a door alignment issue, and Ray one of the adjusters walked out to take a look at my issue. He asked me for my car keys and said he be right back, only to drive off and never to be seen again, just kidding. checking to see if anyone reads these. Anyway in less than 10 minutes he was back and walked me out to my car, issue resolved. Thank You Ray for being so helpful! Thank You Gerber for employing quality caring help! and thanks to the technician in the shop that made the adjustment!! Thanks to ALL!! I might add that the issue that Ray resolved for me was NOT as a result from shop work completed by Gerber. My connection to Gerber is thru previous work performed at this site , thru my insurer USAA; so again Thanks to both Gerber and USAA
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/16/16
My experience -- my first ever -- was exceptional. Each person with whom I dealt, at both the Glenview and Buffalo Grove locations, was pleasant and helpful. Cory H.-- whom I have never met -- at Buffalo Grove provided especially impressive assistance, communication, and professionalism at all stages of the repair of the vehicle repair. Not only am I now a firm believer in and customer of Gerber, but will recommend its service to my friends. Thanks for an enjoyable experience during a difficult time for me.
IL - 4718 Southwest Hwy, Oak Lawn - 5/16/16
Great customer service!!!!! They are friendly and got the job done in a great time
IL - 13433 Southwest Hwy, Orland Park - 5/15/16
My car was involved in an accident in Orland Park, IL. I was given the choice of the repair shop to bring my Volkswagen Jetta to. I knew of a Gerber Collision in Orland Park because I have passed by it many times. The folks at this center were wonderful to work with and they made the process easy. The Enterprise rental service was inside the center which worked out great. From the receptionist, to the claims adjuster to the office people, right down to the gentleman who brought my car up, made my experience seamless. And the best part was that the work was done when it was promised. Thanks again for everything!
IL - 6140 W 159th St, Oak Forest - 5/15/16
Great people to do business with. Kept me informed as promised. Car was in great shape when I picked it up!
IL - 21319 Central Ave, Matteson - 5/15/16
Thank you to Erik and Theresa. You both gave me great service when I had no idea what to do. I will recommend Gerber to anyone that needs car service.
IL - 16000 S Lincoln Hwy, Plainfield - 5/14/16
About a month ago our new car was hit and there was over $8000 in damages done. We chose Gerber and were immediately impressed with their high level of customer service. Our mechanic, Eddie, told us it would be 3 to 4 weeks until our car was ready. He delivered in 2 weeks! The car looked brand new again. A week ago our teenage son used the same car and was in an accident. We took it back to Eddie and he was so gracious and professional. His talent and attention to detail is truly an art form. We are amazed with his high level "people" skills and his humble yet confident approach. Laura at the front desk is stellar! I strongly recommend Gerber in Plainfield to anyone.
IL - 3029 N Kedzie Ave, Chicago - 5/14/16
I was very satisfied with the work done on my car. I was very happy to get my car sooner than estimated by Gerber.
IL - 16100 Suntone Dr, South Holland - 5/14/16
Great customer service.
IL - 901 S Larkin Ave, Joliet - 5/14/16
I went in with a problem and Bob and Vennesa had me out and on my way and they did a great job, i couldn't of ask for more. Thank you Bob and Venn so much!!!
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