Illinois Feedback
IL - 1325 Park Ave W, Highland Park - 6/8/18
I showed up at Gerber today with my Cadillac. Chris G. was nice enough to help me and buff my front and rear bumper from an incident from the Botanic Gardens parking lot. I returned to some damage on my car and I have been worried about getting it fixed. Chris made the process painless and he even offered to touch up my right front rim for me. A+++
IL - 4718 Southwest Hwy, Oak Lawn - 6/8/18
Gerber collision does excellent repair work, and makes everything easier with their exceptional customer service. David H. was the estimator for my car and he was extremely personable and helpful, explaining the process and showing me the results. I was very pleased with the whole experience.
IL - 20445 Milwaukee Ave, Buffalo Grove - 6/8/18
At the end of the day, most employees are ready to go home and the last thing they want to see is a customer coming through the front door at 10 minutes to closing time. I felt bad about walking in so late in the day but I was assured by the lady at the front desk that they still had time. Within minutes, Miquel D. introduced himself and asked to see my car. My car had been tapped twice and had minor scrapes and a couple of dents in the rear bumper. Miguel was extremely polite, asked for my keys, and in less than five minutes had completely buffed out the scrapes! I started to go back in and pay and he said there was no charge. I thought the customer service that Miguel provided was above and beyond what I expected. It is employees like him who give Gerber Collision & Glass a five star rating. I will always be a customer and I hope ... read more
IL - 2360 Ogden Ave, Downers Grove - 6/7/18
Elise S. was very nice and gave great service.
IL - 1325 Park Ave W, Highland Park - 6/7/18
Service was very good and everything was taken care of. Thank you Chris!
IL - 2321 Lakecrest Dr, Pekin - 6/7/18
Great service and great repair.
IL - 1325 Park Ave W, Highland Park - 6/7/18
Chris G. was outstanding! My experience at the shop was quick and painless as he was able to buff the bumper cover for me, free of charge! Could not have been easier!
IL - 819 Estes Ave, Schaumburg - 6/7/18
After having a horrific experience with another big name collision repair shop for my sons car, it was a totally difference experience at Gerber for my car. From the day I had my car looked at for damage until the day I picked it up after repairs, the experience was excellent. The people were nice and seemed to care about you and your car. Even though there are closer shops to where I live, I would return to this one if I ever need repairs again. I would highly recommend it.
IL - 13433 Southwest Hwy, Orland Park - 6/5/18
Amazing service, fantastic work. Couldn't recommend more.
IL - 2321 Lakecrest Dr, Pekin - 6/5/18
I received very good service and workmanship.
IL - 900 E Ogden Ave, Naperville - 6/3/18
Five star service! Everyone was very professional, good updates and car was ready ahead of schedule.
IL - 16000 S Lincoln Hwy, Plainfield - 6/3/18
Any repair for my Vehicle will be done at Gerber thanks to an amazing person I had the pleasure of working with-Tony C! Honest and enthusiastic Person. I won't go anywhere else! Thanks Tony
IL - 1325 Park Ave W, Highland Park - 6/2/18
On 06-02-2018 I brought in my 2015 Mazda CX5, someone hit it in an Highland Park parking lot. Met with Chris G. to see what he could do. Did not want to call my insurance, it ended up being nothing major. Chris did his magic and in less then 5 minutes it was fixed. He was the most pleasant and professional person I met. I just wanted to tell you that if I ever need anything I will bring my car here again with out a dough. I cant tell you enough how rare it is now days to find someone like Chris with a smile on his face and so wonderful. Please remember him when raises come around and he deserve a good one, people like Chris are a keeper.
IL - 8250 N Skokie Blvd, Skokie - 6/2/18
Very thorough job. Good work.
IL - 2360 Ogden Ave, Downers Grove - 6/2/18
Elise was just wonderful keeping the updates moving, answering questions, dealing with my stressed out self in losing my car for 27 days. She went above and beyond checking additional items out that had nothing to do with the crash. Car looked and drove beautiful. Good work to the people backstage doing the work.
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