Illinois Feedback
IL - 2450 Elmhurst Rd, Elk Grove Village - 8/29/24
Mr Eric and Ms Mildred treated me like family on the first day, and I was on the phone. They were able to take my car the same day. I have a 2021 Infinity, that someone tried to steal by shattering the sun roof and destroying the shade. Mr Eric and Ms Mildred were sympathetic and assured me that repairs would be done soon. Ms Mildred text or call every two or three days with up dates. I picked my car up two weeks later, and it looks great. I would highly recommend this shop to my friends and neighbors.
IL - 1493 N State Rte 50, Bourbonnais - 8/29/24
Excellent service and work performed. Mike was very professional and friendly and provided the estimate which was timely and fair. Donnie assisted on the day of the service and was very helpful and kind. Very happy with the outcome of the service provided. Will go here in the future for any vehicle repair needs.
IL - 10200 US Hwy 14, Woodstock - 8/25/24
I can't thank Gerber auto glass and collision enough. Dana was super friendly and answered my questions about everything and was extremely helpful ?? great reception service she also gave me a hug! ?? She was so nice and professional. Thanks Dana for helping me out through the storm
IL - 1110 W Bloomington Rd, Champaign - 8/23/24
Exceptional service with a personal touch. Ryan kept me informed of the vehicle status & various challenges in repairing the front door on my ole '92 Ford F-150 truck. I can now open the door from the inside after 3+ years!! Guys did an incredible job... Excellent communication throughout and will recommend their service to family and friends.
IL - 2664 Green Bay Rd, Evanston - 8/17/24
I am writing to provide feedback on Bill W. and his team located in Evanston, Illinois. Starting with dropping the car off for extensive repairs Bill informed us of what would be done and the process that would be used. I was kept informed of the repair status with text messages throughout the process. Bills estimate of the time it would take to complete this repair was right on target. My confidence that the repair was done correctly was not only with the outward look of the car but by Bill taking time to walk us through and explaining the photos that were taken throughout the entire repair process. I was very impressed with the quality of work, friendliness and professionalism by Bill and his team.
IL - 901 S Larkin Ave, Joliet - 8/17/24
From the moment I stepped in they were very professional and also cheerful. Very knowledgeable and I promise you after they repaired my vehicle in somehow looked better than when I initially bought it lol. Woukd come back here for any repairs great work. Also my repairs were done two days ahead of time
IL - 900 E Ogden Ave, Naperville - 8/16/24
The office team of Pam, Ray and Michelle were welcoming, knowledgeable and professional. The work was top notch. Thanks for a wonderful experience!
IL - 1904 Lehigh Ave, Glenview - 8/16/24
Luis was absolutely terrific. Great to work with, he kept us informed and did a great job getting the repair done on time and very quickly. Renee was also wonderful at the front desk. I highly recommend these professionals!
IL - 3029 N Kedzie Ave, Chicago - 8/16/24
I recently took my car to Gerber Collision to repair damage from an accident, and I had the pleasure of being assisted by Angel. From the start, Angel displayed an exceptional level of professionalism and customer service. They clearly explained the repair process, patiently answered all my questions, and ensured that the work was completed with the utmost precision. The bodywork done on my vehicle was excellent!
IL - 6200 Berkshire Dr, Crystal Lake - 8/13/24
Absolute wonderful job done by the team at Gerber collision over in Crystal lake, from receptionist Angie to my tech Jerry. Not only did they do a great job at repairing my vehicle, they had it back to me before the expected date and gave me a full run down of what to expect with taking care of it and my life time warranty. I had no issues at all from them with how they handle the insurance to the rental care. Top notch job. Highly recommended for your car needs!
IL - 2360 Ogden Ave, Downers Grove - 8/12/24
Everyone was very professional and the service tech was very informative. I will definitely recommend their service to my friends and relatives.
IL - 1060 W Huron St, Chicago - 8/10/24
Repair was done perfectly, and Chris is terrific. I definitely recommend them.
IL - 11800 Kreutzer Rd, Huntley - 8/8/24
Friendly employees, repairs done promptly, and quality of the work was excellent!
IL - 6200 Berkshire Dr, Crystal Lake - 8/8/24
The work they do is unbelievably awesome. My car looks brand new !! They go above and beyond to make everything right. They stay in touch with you and let you know what's going on every step of the way! I highly recommend this Facility.
IL - 3029 N Kedzie Ave, Chicago - 8/8/24
Repairs look great. All the staff there are very friendly & knowledgeable. Lifetime guarantee.
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