Illinois Feedback
IL - 6200 Berkshire Dr, Crystal Lake - 10/23/25
I was very happy with the service I received. Ashley was great from the start with giving a quote to when we picked up our vehicle. She kept us update as to how the repair was going and answered all of our questions. We would recommend any repaired to Gerber if someone needed it.
IL - 3940 W Armitage Ave, Chicago - 10/21/25
Best experience here. Juan and the whole team truly were beyond great. They kept in touch by using a web application that clearly showed the status of my vehicle which I liked. Also, my car was ready x1 week earlier than previously estimated. The work was really great, i honestly can't even tell that something was even done! It looks really good. I would recommend this place and also return in the future.
IL - 1430 W Northwest Hwy, Arlington Heights - 10/20/25
friendly service, great communication, excellent quality work in a timely manner
IL - 2424 E New York St, Aurora - 10/20/25
Staff was very friendly and helpful with any questions or concerns we had about the process. We were highly satisfied with the repairs done on our car.
IL - 2664 Green Bay Rd, Evanston - 10/19/25
Very friendly and responsive with weekly(or more) update calls from Nate.
IL - 6801 Mill Rd, Rockford - 10/18/25
I've had foot surgery and was unable to drive my car home when it was repaired so Mauro P. at Forest Hills location delivered my car to me. It was extremely clean in and out what a great job they did on the repairs . I would highly recommend Gerber Collision and Glass. Thank you thank you
IL - 2424 E New York St, Aurora - 10/18/25
I had an outstanding experience with Dylan at the Gerber Collision & Glass location on New York St. I reached out after struggling to source a part through Toyota , specifically, the foam strips that adhere to the radiator/condenser on my Toyota Sienna. Dylan was incredibly sympathetic, patient, and eager to help. He invited me to stop by with the old part so he could take a closer look. I brought in the original radiator I had removed, and right away, Dylan understood exactly what I was referring to. Without hesitation, he explained that those particular foam strips are no longer in production , something he had already encountered personally while trying to order them himself. His depth of knowledge, transparent communication, and overall cordial demeanor made the experience not only stress-free but surprisingly enjoyable. He made ... read more
IL - 1325 Park Ave W, Highland Park - 10/17/25
Couldn't be happier with the experience at Gerber in HP, IL. Luiss (Estimator), Natalie (Admin), and Drew (General Manager) were all extremely helpful and guided me through the collision and insurance process seamlessly. I was able to drop off my car, drive off in an Enterprise car delivered to the parking lot minutes later, and received detailed texts related to timing and estimates throught the process. Best yet, the car was ready to be picked up two weeks ahead of what they originally told me, and the car looked like new. They made what was an annoying, no fault-collision into a pleasant and efficient experience and didn't let me leave until I was 100% taken care of. Recommend these guys 1000%!! Thank you Gerber!!
IL - 1 Gilmore Dr, Bloomington - 10/17/25
I had a great experience with Gerber. Lots of open communication and I felt heard and informed. They handled the rental for me seamlessly. The repair was done beautifully. I highly recommend Gerber.
IL - 6440 N Western Ave, Chicago - 10/16/25
The folks at Gerber did a great job and were super helpful. The updates were timely and the woke was done sooner than expected. Their partnership with Enterprise made the rental car process very efficient as well.
IL - 1430 W Northwest Hwy, Arlington Heights - 10/16/25
This company is the nicest & very best I have ever worked with. The employees called me EVERY day with updates on their progress & they were ALL so very kind & nice.Thank you, Gerber, for all of your help & understanding during this difficult time. I shall always think of your company, & the employees, very fondly. Thank you, again. Many blessings to you always
IL - 19 S Route 59, Aurora - 10/15/25
Robert. as an estimator, did his utmost to have my vehicle repaired to before the incident and I couldn't be happier. He went above and beyond for my vehicle as he does for every vehicle he comes across.
IL - 19 S Route 59, Aurora - 10/11/25
Very competent, nice workers. Completed work in estimated time. Would definitely return if needed in the future. Agreement with Enterprise car rental makes it very easy to get and return a car.
IL - 900 E Ogden Ave, Naperville - 10/10/25
The team did an outstanding job in handling the repairs to my car. They kept me informed throughout the process, completed the repairs ahead of schedule and were always professional and thoughtful. As a retired insurance professional, I can say without a doubt that I would recommend them to someone needing collision repairs done..
IL - 13433 Southwest Hwy, Orland Park - 10/10/25
Definitely Wow! T.J. was on top of things from the time I walked in the door. Excellent job estimating, then following through with the insurance company, getting my car fixed and keeping me updated the whole way. T.J. along with Stacey, who runs the front desk, were efficient, know their business, and nice to deal with. Highly recommend their company.
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