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Illinois Feedback

 

IL - 1001 Lee St, Des Plaines - 12/17/25

Had my fender replaced on my Wrangler. Couldn't be any happier with the professionalism and friendliness of the customer service rep waited for my repair which was very quick -including a much needed car wash! Thanks Gerber!

Cathie F

IL - 4718 Southwest Hwy, Oak Lawn - 12/17/25

I had a great experience with Gerber Glass and Collision after my car was in an accident. The repairs were done with high quality workmanship, and my car looks excellent. The customer service was wonderful-professional, friendly, and very helpful throughout the entire process. Overall, it was a smooth and positive experience, and I would highly recommend this company to anyone in need of auto body or glass repair.

Crystal B

IL - 635 N Independence Blvd, Romeoville - 12/17/25

My repair were handled in a timely and professional manor. I had a few after service issues that needed attention and those were handled quickly as well

Mustafa K

IL - 1880 La Salle Ave, Naperville - 12/12/25

This was the most efficient and easy process I have ever done for getting body work fixed on my car. Super convenient location, easy quote process, convenient time for me to drop off my car and most of all, the work was done so fast and got my car back within a few days. My car looks amazing. Great job to the entire team at this Naperville location.

Kari M

IL - 900 E Ogden Ave, Naperville - 12/8/25

Great service. Kept me updated throughout the week. Handed out a nice bag of candy when I picked up my car. Overall great experience!

Danette T

IL - 2664 Green Bay Rd, Evanston - 12/6/25

All the process went smoth. Easy to work with.

Svetlana T

IL - 2321 Lakecrest Dr, Pekin - 12/4/25

Very pleased with the work

Brian R

IL - 400 W Grand Ave, Elmhurst - 12/1/25

Kept in contact and the finished product appears to be great

tod p

IL - 1 Gilmore Dr, Bloomington - 11/19/25

I worked with Gina and Chris at the Bloomington, IL Gerber office. These folks have great customer service and took my situation at heart and did what they could to provide a rental vehicle, fix the issues as soon as they could, and worked on pricing with me. Everyone there is friendly, nice, and caring. I am not sure price-wise how it compares with other collision repair facilities, but based on customer service, and repairs performed, I would recommend them. We were paying out of pocket for the repairs, so all of that was appreciated.

Randall F

IL - 1880 La Salle Ave, Naperville - 11/14/25

Friendly, professional service done a week earlier than expected. Great communication about the car's progress.

Nancy H

IL - 19 S Route 59, Aurora - 11/13/25

Jim, Jason and the rest of the team did a great job on the work on my vehicle and communication/updates along the way were excellent.

WILLIAM D

IL - 7041 W 153rd St, Orland Park - 11/12/25

Gerber did a good job of repairing my driver's side back quarter panel and driver's side rear bumper. The work was quick. It looks good. The schedulling of a loaner car was smooth. And the interactions with the insurance companies were easy.

Terrence M

IL - 6200 Berkshire Dr, Crystal Lake - 11/12/25

Great job on my Toyota Camry. Excellent customer service

Mariusz C

IL - 400 W Grand Ave, Elmhurst - 11/6/25

Absolute best level of service! Staff is friendly, knowledgeable and patient. Updates on the status of completion of work was also very helpful for my tight schedule. Quick in and out when dropping off my car as well as picking up. Congratulations ! Keep up the great work.

Maria C

IL - 19 S Route 59, Aurora - 11/5/25

Robert W is a great person and he help to solve all issues.

Tao X

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