Illinois Feedback
IL - 4545 N Elston Ave, Chicago - 6/24/18
Great Service. Completed ahead of estimate. No Surprises. Highly recommend.
IL - 8018 N University St, Peoria - 6/22/18
Ezra was awesome he took care of me from the first day to the last. Gerber Collision is a great place to get your car repaired highly recommend the whole team
IL - 1 Gilmore Dr, Bloomington - 6/21/18
Great job on repair. Excellent communication on status and needs of the vehicle. Good job as intermediary between insurance company and work that needed to be done. Skip was a good communicator and champion for the customer.
IL - 2360 Ogden Ave, Downers Grove - 6/21/18
Elise S. and Rick E. were fantastic. Would recommend Gerber to all.
IL - 21319 Central Ave, Matteson - 6/21/18
Jorge was very professional and did a very thorough inspection of my car. I am very happy with the service I received. Maricella was an angel and made sure I was able to get a rental through Gerber. I hope I never have to get repairs done again but if I do Gerber will be my first and only stop.
IL - 2360 Ogden Ave, Downers Grove - 6/20/18
Service was exceptional. Communication, car rental, everything was great. Put my mind at ease. Everything was explained before and after. Would definitely use again.
IL - 21319 Central Ave, Matteson - 6/20/18
I came in for an estimate and currently having my vehicle repaired now. The Estimator, Jorge G. has been nothing short from amazing! This is my first time having repairs done and Jorge has been friendly, professional, great sense of humor and customer service, and has earned my trust! I recommend the Matteson's Gerber Collision because both Jorge, and his manager, Aaron (who personally introduced himself to me) have been easy and so great to work with. Thank you again, Jorge, for your service!! I really appreciate you!
IL - 275 Sundown Rd, South Elgin - 6/20/18
Outstanding service, the repairs look perfect. It was so nice to get the text updates. Margie , Chuck and the whole staff were a pleasure to deal with.
IL - 21319 Central Ave, Matteson - 6/20/18
They customers service was excellent
IL - 4545 N Elston Ave, Chicago - 6/20/18
Outstanding,car looks great and the people were even better. Also done early!
IL - 3029 N Kedzie Ave, Chicago - 6/20/18
Jordan and Marcy were an absolute pleasure to work with, they made a very unpleasant experience(car Accident) easy to manage. Assisted in every way they could and the repair work was excellent.
IL - 900 E Ogden Ave, Naperville - 6/20/18
My car looks amazing. Your staff was friendly, knowledgeable and keep me constantly informed about the progress of my car repairs. That is exactly why I bring my company car AND my personal car to this specific Gerber.
IL - 2360 Ogden Ave, Downers Grove - 6/19/18
We had a wonderful experience working with Mckinley at this location. Our car was repaired before the estimated time and returned to us in pristine condition. Mckinley was very thorough in his explanation of the repairs and the process of getting the job done. The girls at the front desk were also helpful and very welcoming.
IL - 2360 Ogden Ave, Downers Grove - 6/18/18
Elise S. was so personable and really took good care to make sure I was not only communicated to throughout the process, but also that I was taken care of. Rick E. was the production manager for my car and he did a great job informing me of all that was worked on, answer my questions, and the car looks great! I was apprehensive when my Farmers insurance agent suggested going to Gerber, I wanted a mom and pop shop I could trust. My experience at Gerber was beyond my expectations even for a Mom and Pop. Gerber will be my auto shop of choice going forward, and i will recommend you to my friends and family.
IL - 2321 Lakecrest Dr, Pekin - 6/17/18
They were very polite. Called with updates and fixed my van quick. The van got to gerber Thursday morning and Friday evening it was fixed. I wasn't able to pick the van up til Saturday morning and they said no problem the paper work would be at the front desk ready to go. The only issue I had was the replaced bumper wasn't snapped together all the way. They were really nice when I asked about and had no problem fixing it real quick. That's why 4 starts and not 5. I would go back and recommend them to people. Seems to be a good place and nice people.
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