Illinois Feedback
IL - 5948 N Northwest Hwy, Chicago - 8/22/18
They were amazing and very kind. They always kept their promise whenever they said they would call t give me an update on my car.
IL - 1001 Lee St, Des Plaines - 8/22/18
Joe took great care of us! He is very friendly, provided an accurate quote and got our car back to us quickly. I will refer him and Gerber Collision in Des Plaines to anyone!
IL - 16000 S Lincoln Hwy, Plainfield - 8/22/18
Where do I begin! We had my car taken to this shop location to be repaired. It was unfortunate it was hit by a fork lift - accident in a parking lot. The repair staff made phone calls each day telling us how things were going and what they were doing. Wow! Than was great! When it was complete - now it is beautiful - I got inside and something strange was present...I did not think it was my car because it was CLEAN on the inside! Double Wow! That is the greatest service we have had in a very long time. Thank you very much!
IL - 1 Gilmore Dr, Bloomington - 8/22/18
5 stars across the board. Great customer service and quick responses.
IL - 21319 Central Ave, Matteson - 8/22/18
Great service! I was regularly updated about the status of my vehicle, and when my vehicle needed to be serviced again for a different problem, I did not hesitate to return, and Jorge immediately took care of it! Thank you Gerber in Matteson, IL
IL - 21319 Central Ave, Matteson - 8/22/18
Excellent service. Excellent Body work. Customer Service is amazing. A young man name Jorge personally takes great care with my quotes and repairs.
IL - 6440 N Western Ave, Chicago - 8/21/18
They did a very nice job repairing the damage caused by my minor auto accident. Also worked within my personal budget to do some other (non-accident-related) body work that was not covered by insurance. They also were conscientious about keeping me updated about the progress of their work so I might know when to expect them to have finished. It took a week which seemed like a reasonable length of time to me.
IL - 1325 Park Ave W, Highland Park - 8/21/18
I come here whenever I need any body work on my car and am always satisfied. The ladies at the desk are always helpful and polite and I have never had to return to have work redone. I especially come to this shop because of the manager, Drew. He always explains in detail what needs to be done, is very polite and obviously an expert at what he does. I appreciate his advice and expertise. I always tell people if they need body work done this is the place to go. Please make sure you tell Drew how much I appreciate him.
IL - 1001 Lee St, Des Plaines - 8/21/18
Excellent service and communications. Work was done on time and with excellent workmanship.I
IL - 20338 N Rand Rd, Palatine - 8/19/18
Great Service.
IL - 2360 Ogden Ave, Downers Grove - 8/17/18
McKinley was our contact person. He was very friendly, smiley face and so courteous and professional.
IL - 2360 Ogden Ave, Downers Grove - 8/17/18
Work done quickly and finished product looks great. Jason G. was very helpful and kept me informed during the time my vehicle was in the shop. The ladies at the front desk were polite and engaging - fun to speak with. Very helpful. Will (and have) recommend Gerber to friends and family.
IL - 3006 W IL Route 120, McHenry - 8/17/18
I had my 2006 Chevy Equnox at the McHenry location for head light mounting replacement twice twice this month. The drivers side on 8/7/18 and the passengers side on 8/17/18. Both times the staff was courteous and very informative. The young lady (receptionist) at the counter (Michelle) was very nice and helpful and mad sure I was comfortable while I waited. On both occasions they made the repairs while I waited (10 minutes). The work was exceptional and I couldn't be more pleased. Thank you again
IL - 21319 Central Ave, Matteson - 8/16/18
George gave me excellent Professional Service really appreciate him.
IL - 16000 S Lincoln Hwy, Plainfield - 8/16/18
Gerber asscociates were all professional and handled my claim quickly and with quality.
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