Illinois Feedback
IL - 5948 N Northwest Hwy, Chicago - 10/16/18
Gerber did excellent work on my car. I would definitely use them again.
IL - 1880 La Salle Ave, Naperville - 10/16/18
Thank you so much Jason, Andrea and Simon. I received outstanding care and service. So professional and so polite! I would recommend everyone to go there. They made a " not so nice experience" very easy to manage.
IL - 2360 Ogden Ave, Downers Grove - 10/16/18
Rick E. production manager did a great job fixing my door. I thought it was going to be a lengthy repair and he was able to fix it in minutes.
IL - 4718 Southwest Hwy, Oak Lawn - 10/15/18
David h. from gerber .. words can't explain the care he has for his customers my insurance sent my car to gerber to be serviced back in September of 2017 from that point on out I felt unappreciated as a customer they I was treated and my vehicle.. anyway long story short I just met Dave all of a week ago at one of my pop up visits and he turned a year long feud into days solution with no head ach and stress in the customer.. I want to again thank him for all he has done he knows the true definition of problem resolution .. THANK YOU DAVE FROM ME AND MY FATHER :)
IL - 4718 Southwest Hwy, Oak Lawn - 10/14/18
David H was amazing from start to finish. His customer service made me feel comfortable and confident my repair was in good hands. He handled my meticulous demeanor with special care. Beth on every visit was helpful and greet me with a smile.
IL - 1904 Lehigh Ave, Glenview - 10/13/18
This is my 5th time using Gerber. This time I was in for two small repairs, the front grill of my car, and the rear passenger door hinge. From start to finish I was treated professionally and with respect. Ben, the estimator was friendly and knowledgable and made me feel as if my vehicle would be fixed with no issues and at a fair price. Not only that, the day that I dropped it off for repair, he called me to let me know that they had actually been able to make the original door hinge work OK and gave me the option of not replacing it if I was comfortable with the fact that while it was currently OK it might cause problems down the road. How often does a ship try and save the customer money? I have recommended this shop to friends and family in the past and would do so again in the future! Kudos to Ben and Ariel and the rest of the staff ... read more
IL - 16000 S Lincoln Hwy, Plainfield - 10/13/18
Gerber in Plainfield did an exceptional job. They were helpful, courteous, prompt and the repair work on my son John's passenger front fender and door was top notch. Couldn't even tell there had been damage. The receptionist at the front desk was so pleasant and accomodating. The estimator Eddie V. went the extra mile in making our repair work painless. He was so prompt with how he handled our car, gettng the work done and giving it back to us. I would highly recommend Gerber to people who need their car repaired. Thank you Gerber Family.
IL - 1321 W Rt 134, Round Lake - 10/12/18
Thank you for excellent attention to detail and providing a flawless repair. River and Anna answered my questions thoroughly and patiently, providing wonderful customer support. I would like to thank the entire Gerber team for their efforts and professionalism. Much appreciated!
IL - 1313 N Lake St, Aurora - 10/12/18
My car looks amazing. Great work they do at Gerber. This is the second time they have done body work in my car and it looks amazing.
IL - 901 S Larkin Ave, Joliet - 10/12/18
Exceptional service, car looked great, Tiffany at the front desk, Robert and body shop guys were all great to deal with and I am pleased with the work. Ed also filled my tires for me since they were low which went above and beyond. Thank you all for making this a great experience from estimate to return of the rental car.
IL - 13433 Southwest Hwy, Orland Park - 10/12/18
Fabulous work! I truly appreciated that they washed my car inside and out...they even did the inside windows. The work that was done was excellent. I worked with Taylor and Bill and they were professional and personal--a difficult balance to have with a new customer. Thank you
IL - 1 Gilmore Dr, Bloomington - 10/11/18
Great experience after minor front-fender-bender! Fast follow-up and scheduling after selecting Gerber through my insurance company. Front desk was awesome; she delivered excellent customer service. Loved the notifications with status and updates. Arranged for rental to pick me up at location, which is so convenient. Did have to bring car back in for missed damage but process has been smooth and quick for secondary repair. Would recommend this location to friends and family. Thank you, Gerber!
IL - 8250 N Skokie Blvd, Skokie - 10/11/18
great job
IL - 1321 W Rt 134, Round Lake - 10/11/18
I was well informed on every step of the process. My truck looks great ! Thank you River!!!
IL - 275 Sundown Rd, South Elgin - 10/11/18
The car looks great and was ready on time. People there were pleasant to deal with and seemed to know what they were doing. I also appreciated the updates.
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