Highland Park, IL - 1325 Park Ave W
IL - 1325 Park Ave W, Highland Park - 9/27/18
After an accident, so much can go wrong--but not with using this Gerber. They were fantastic in communicating with me. The car was prepped and ready when estimated. I would recommend this Gerber any day.
IL - 1325 Park Ave W, Highland Park - 9/20/18
All I can say is the Highland Park are the best people ever. Chris and his crew. Unfortunately I have been there many and he always comes to my rescue. Thanks to all of you.
IL - 1325 Park Ave W, Highland Park - 9/17/18
If i could give this place more stars i would, their customer service is top notch! I was greeted with a smile every time. Al Crespo was extremely professional and delightful to work with and he handled my claim with the upmost courteousness and professionalism one could give me. I totally recommend this place!
IL - 1325 Park Ave W, Highland Park - 9/11/18
Such a great staff, thanks guys!!
IL - 1325 Park Ave W, Highland Park - 8/31/18
I'm happy with the repairs I've had here at Gerber, work looks great, thanks! The car rental was amazing. Front desk girls were very helpful and friendly.
IL - 1325 Park Ave W, Highland Park - 8/31/18
100 % customer service I worked with Al C.and the receptionists were great!
IL - 1325 Park Ave W, Highland Park - 8/21/18
I come here whenever I need any body work on my car and am always satisfied. The ladies at the desk are always helpful and polite and I have never had to return to have work redone. I especially come to this shop because of the manager, Drew. He always explains in detail what needs to be done, is very polite and obviously an expert at what he does. I appreciate his advice and expertise. I always tell people if they need body work done this is the place to go. Please make sure you tell Drew how much I appreciate him.
IL - 1325 Park Ave W, Highland Park - 8/13/18
I thought this was going to be a big hassle and I was I pleased to be wrong. I was able to get an appointment the same day, my estimator was on time and pleasant and the price was right!
IL - 1325 Park Ave W, Highland Park - 7/16/18
Chris G. offered to polish a scrape on my Ford Fusion rear passenger door for no charge since it was superficial damage. I have had several repairs done at this facility over the years on our cars and have always been very satisfied.
IL - 1325 Park Ave W, Highland Park - 7/14/18
The employees here are very professional and they provided status updates on my car every Tuesday and Thursday. It is very refreshing to do business with an ethical mechanic shop that truly cares.
IL - 1325 Park Ave W, Highland Park - 7/3/18
So kind - just needed a small touch up - Chris took care of it in minutes and no charge. I will definitely bring back my other car for work because of this kind approach.
IL - 1325 Park Ave W, Highland Park - 6/28/18
Chris G. did an excellent job throughout the entire process! From the moment I arrived at Gerber he was so helpful, explaining what work was going to be done, how the insurance worked, how to get a rental, estimated completion date, etc. I will highly recommend Chris (and Gerber) to anyone who needs body work done to their car! This was one of the best customer service experiences I have had in a long time, and the credit should go to Chris and. Plus my car looks great again, so excellent work to the entire team as well. Thank you!
IL - 1325 Park Ave W, Highland Park - 6/27/18
I find Gerber Collision and Al very easy to work with. I have a Mercedes Benz 550 SL and the mechanic did a amazing job- PERFECT!
IL - 1325 Park Ave W, Highland Park - 6/13/18
Absolutely the most exceptional customer service, and precise and pristine auto work. Highly recommend for any and all damage scenarios.
IL - 1325 Park Ave W, Highland Park - 6/8/18
I showed up at Gerber today with my Cadillac. Chris G. was nice enough to help me and buff my front and rear bumper from an incident from the Botanic Gardens parking lot. I returned to some damage on my car and I have been worried about getting it fixed. Chris made the process painless and he even offered to touch up my right front rim for me. A+++
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