Havelock, NC - 562 US Hwy 70 W

NC - 562 US Hwy 70 W, Havelock - 1/26/24

The service was quick and well done. The staff were professional. Great place to have your car fixed, we were worried that the color wouldn't match the rest of the car but it did perfectly.

Kelly B

NC - 562 US Hwy 70 W, Havelock - 12/8/23

These guys are great! They did a beautiful job repairing my car, kept me informed during the process, and finished it faster than anticipated. Subsequently, I had a slight problem and they were so responsive, bringing it in quickly, diagnosing the problem, and taking care of it, plus explaining it all to me when they finished. I would certainly use them again if the need arises.

Mary Kathryn M

NC - 562 US Hwy 70 W, Havelock - 3/15/23

Did a fantastic job repairing my GMC Canyon truck!. Would highly recommend.

Danny D

NC - 562 US Hwy 70 W, Havelock - 11/18/22

AMAZING SERVICE AND PROFESSIONALISM!!!!!! Updated constantly, EXCELLENT WORK. Recieved my truck back completed a week and a half early. Extra shoutout to professional and friendly service from Brittany.

Marten S

NC - 562 US Hwy 70 W, Havelock - 10/19/21

Car looks amazing! Manager went above and beyond to accommodate my requests and my wacky schedule. Real professionals who know what Customer Service should be. I won't take my vehicles anywhere else!

Ruth A

NC - 562 US Hwy 70 W, Havelock - 5/18/21

The new management took wonderful care of my car. I only had my car for 3 weeks & got rear ended and pushed into a pole while visiting Florida. It was drivable with quite a bit of body damage. Took it in for the second time once the new manager took over & got it back looking brand new once again! Thank you Gerber!!

Mike H

NC - 562 US Hwy 70 W, Havelock - 5/1/21

I looked for a shop to fix my door hinges on my Blazer no other shop wanted to do the job, Gerber said no problem and it wasn't. It was completed quickly and back on the road in a couple of days. I thank them for the good work and reasonable price , if in need of more help I know who to call GERBER!

Glenn H

NC - 562 US Hwy 70 W, Havelock - 5/1/21

I looked for a shop to fix my door hinges on my Blazer no other shop wanted to do the job, Gerber said no problem and it wasn't. It was completed quickly and back on the road in a couple of days. I thank them for the good work and reasonable price , if in need of more help I know who to call GERBER!

Glenn H

NC - 562 US Hwy 70 W, Havelock - 5/1/21

I looked for a shop to fix my door hinges on my Blazer no other shop wanted to do the job, Gerber said no problem and it wasn't. It was completed quickly and back on the road in a couple of days. I thank them for the good work and reasonable price , if in need of more help I know who to call GERBER!

Glenn H

NC - 562 US Hwy 70 W, Havelock - 10/21/20

You guys were simply amazing with your professionalism, courtesy, & keeping me in the loop every step of the way. You have earned a lifelong customer! Thanks again for such a positive experience!

Patrick B

NC - 562 US Hwy 70 W, Havelock - 7/27/20

Very quick and professional. Set up for my rental car and all.

Johnetta L

NC - 562 US Hwy 70 W, Havelock - 7/15/19

Awesome job by all involved with case and my repairs!!!

Micheal B

NC - 562 US Hwy 70 W, Havelock - 9/5/18

If you want the PERFECT repair shop ONLY come here!!! Professional, friendly, EXCELLENT work. People are beyond awesome!! I have been there twice and will never go anywhere else. My car both times came out looking like brand new. Never could I be so happy. Sammy does the best work that I have EVER seen. And Amy is just a delight. So friendly and always a smile on her face. You almost don't want to leave :) But ANY type of work that needs to be done on your car - this is the place that can make it look like new and you would be crazy to go anywhere else. Gerber is it!!!!!!!

Karen S

NC - 562 US Hwy 70 W, Havelock - 3/7/18

I brought my car to Gerber to address some dings, scratches and dents. An appointment was set up immediately and I was seen the next day at the time I could most easily arrive on my lunch break from work, what's more with with zero wait. Not only was the resulting work on my car impeccably beautiful, I received unparallelled customer service from top-notch people. Sammy and the team at the Havelock, NC location were not only incredibly accommodating with regard to the timing of my repair but provided excellent communication throughout the repair process. Sammy clearly went the extra mile to ensure that I was taken care of and happy at each step of the process. I was initially welcomed by Amy's cheery smile and felt right at home during every interaction with every employee. The service provided by Sammy was professional, personable, ... expedient and genuinely enjoyable. I would take my car back without question and trust them to take care of my family's and friends' vehicles as well in the future. On scale of 1-10, with 10 being the best rating, I would rate this overall as a 20. read more

Ashley

NC - 562 US Hwy 70 W, Havelock - 12/31/17

After a minor accident that involved our radiator and grill we had to check for a location that could help us repair it. We needed to find out if it could be done before our holiday was over, and, if not, make other arrangements. We checked with our insurance company and they advised us to go to Gerber and we chose the location in Havelock, North Carolina as it was closest by. When we arrived with our vehicle at Gerber we were greeted in a professional manner and provided clear instructions on how to park, so that, the work could be inspected. The interior of the offices is clean and neat. The offices were being repainted and they appeared bright and vibrant. As the vehicle was being checked I noticed that Gerber uses a water based paint to 'easy on the environment'. This is very important to me and I was glad to know they use this ... product and others like them. We had to wait a while before being taken to our rental car facility. The staff and management were kind to us and acted hospitably. Fresh coffee was offered as well as a safe place to wait. It took a few hours to determine the time for the work to be done and they let us know right away. We were provided with updates via telephone during the work. It was all done on time and satisfactorily. They even washed the car when done! read more

Alfred B