Glenview, IL - 1904 Lehigh Ave
IL - 1904 Lehigh Ave, Glenview - 7/1/15
Customer service was extremely nice and courteous. The estimator was very helpful in explaining the parts and labor as well as the overall process. We were very pleased with the result with the outstanding workmanship. The warranty on all Gerber Repairs over the lifetime of the car was a great comfort. Thanks again for everything!
IL - 1904 Lehigh Ave, Glenview - 6/21/15
The staff was friendly and gave me daily updates which I appreciated.
IL - 1904 Lehigh Ave, Glenview - 6/10/15
I worked with Chris and he was fantastice! He exceeded all my expectations!
IL - 1904 Lehigh Ave, Glenview - 6/4/15
I was so impressed with Chris who let me know constantly what was going on with my repairs. They finished a day earlier than expected and I WAS THRILLED WITH THE REPAIR. Thank you Gerber Collision.
IL - 1904 Lehigh Ave, Glenview - 5/23/15
Quick service
IL - 1904 Lehigh Ave, Glenview - 5/23/15
Awesome customer service from Jessica and Chris V... my jeep runs and looks great! Thank you...
IL - 1904 Lehigh Ave, Glenview - 5/21/15
Chris V. was very helpful. My car looks great. I would definitely recommend Gerber to friends and family.
IL - 1904 Lehigh Ave, Glenview - 5/21/15
Chris V. was outstanding. The daily feedback was wonderful. The repair was done ahead of schedule and the car looks like new. Thanks!
IL - 1904 Lehigh Ave, Glenview - 5/8/15
First rate work, they not only fixed all the damage but also repaired the alignment that Golf Mill Ford said was OK. My wife said it was still pulling to the right when she left the Ford dealer. When we got the car back from Gerber it was perfect. And then they went above and beyond. We had a phone charger from Radio Shack in the car which was broken and I had been meaning to replace. A short time after being in the car again, my wife realized that the phone charger had also been fixed. For them to take the time and effort to fix something out of the realm of their responsibility, blew us away. For that, we both agree that we rate their service work at 6 Stars. Not only will we go back there again, we will recommend them to everyone. One other thing, we need to bring up is Ben. Besides being courteous, he was informative and communicated ... read more
IL - 1904 Lehigh Ave, Glenview - 5/6/15
Both Diane and I were extremely pleased with the beautiful repair /body work on our Buick. Ben, our rep, handled all our concerns and questions, timely and professionally. We were wowed!!!. We will, without a doubt, recommend Gerber to all our family and friends!! Thank you again for a wonderful well done job!!!
IL - 1904 Lehigh Ave, Glenview - 5/4/15
Samantha: My name is Ralph W. Gerber was selected to repair my car, a 2015 Lexus ES350. The car was driven to your Lehigh Ave. address in early April and I picked up the car this afternoon. The purpose of this email is to thank you and your team for the OUTSTANDING service I feel we received during this period. While I have little or no personal experience in dealing with auto repair shops, I was most appreciative for the frequent updates and status reports, both by text and phone. Answers were clear and concise and your people did a great job. At this point, of course, I cannot speak to whether the car is "like brand new", but I have every confidence that will turn out to be the case. I cannot recall if I spoke with you personally along the way, but I did speak to and receive messages from both Jessica Z. and Benjamin P. Great ... read more
IL - 1904 Lehigh Ave, Glenview - 5/4/15
Consistent updates on service time and changes, both phone and e-mail. Seamless communication between my insurance, Gerber and car rental. Have bragged about your service many times over! If I ever have to come back... you will be my first choice!! Chris kept everything running smoothly!
IL - 1904 Lehigh Ave, Glenview - 4/17/15
Both Gerber C&G facilities I worked with for estimates and repairs (estimates Highland Park and Glenview, repairs Glenview) did an outstanding job. The repairs to the rear of my vehicle were completed in two days. The car looks great. The communication was outstanding. Thank you.
IL - 1904 Lehigh Ave, Glenview - 4/13/15
I would highly recommend them for auto repair. Their customer service is excellent and they keep you informed of how your repair to your car is going. I couldn't believe the time it took them to repair my car. I never thought that there could be a repair shop so WOW! To there customers. Thank you Gerber for making my life so easy.
IL - 1904 Lehigh Ave, Glenview - 4/8/15
Chris was the person handling my collision repair. From beginning to end, he was very informative, professional and friendly. Thank you for making this matter easier to deal with. Great job Chris.
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