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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

TN - 3508 Bristol Hwy, Ste 10, Johnson City - 3/1/26

The customer service, the quality of the repairs offered, and the overall experience with the staff is excellent. I recommend this business to others.

Janice J

CA - 21150 Centre Pointe Pkwy, Santa Clarita - 2/28/26

First time my car was repaired here. Very happy with their service. Fulfilled their time frame as to when my car was going to be finished. Never felt any pressure from anyone and Marco did an excellent job of giving updates on the repairs

Cristina M

WI - 3818 W Mitchell St, Milwaukee - 2/28/26

These folks are on the ball. They do what they promise and then some. The communication with staff was great. My car was finished a day or two early and cleaner than when I brought it in. Gerber was recommended to me by Travelers. If you need auto glass or collision repair, I highly recommend them.

Kerri B

OH - 8710 Twinbrook Rd, Mentor - 2/28/26

I was very pleased with the great service I received from the first call to them to the day of pickup. Great job! They kept me updated on the status of the repair. It was so nice to get the car back so nicely cleanly detailed. I will highly recommend them to my friends and family.

Constance V

AR - 276 E Main St, Farmington - 2/28/26

Gerber made the whole repair process easy. They worked very closely with my insurance and kept me informed the whole time. The car came back cleaner than when I took it in and the repairs look great. Very happy to have my car back in one piece.

Megan B

FL - 227 Green Acres Rd, Ft Walton Beach - 2/28/26

We recently had the pleasure of having Gerber repair our badly damaged vehicle. It is a 2023 Expedition, and it was "so new" to the repairs that had to be done, that they had to go way beyond customer service to find out how to achieve them. They were updating us constantly, which really helped us understand what the complex processes were and how they were going to achieve them. They even had to buy new equipment to complete the repairs. When they were finished, our car looked like it just came out of the showroom. We are absolutely pleased with the finished repairs and would HIGHLY recommend Gerber Collision for anyone who needs collision work done. All the employees were kind and wonderful to work with, and they are now our business of choice. Many thanks to eveyone who worked on our car!!!!!

Sue G

FL - 101 NE 33rd Ave, Gainesville - 2/28/26

Great service and quick.

Xintian

FL - 135 Palmetto Ave, Merritt Island - 2/28/26

Gerber repaired and painted my 2017 Yukon's rear bumper damage, and it looks brand new. They're not cheap, but you get what you pay for. I'd recommend Gerber for collision repairs and body work.

James R

HI - 94-174 Leokane St, Waipahu - 2/27/26

I am very impressed with the service I received at Gerber Collision Waipahu. They were a recommended partner shop for my insurance, and they truly came to the rescue after someone hit my 2017 Honda Accord Sport SE while it was parked. I'm usually wary of the estimate process-I always worry a shop will underestimate damage with a 'we can just buff that out' attitude. However, Asialee was fantastic and performed a thorough evaluation of my Accord, correctly deciding that the rear bumper needed a full replacement. The timeline was incredible: Friday (2/20): Estimate Wednesday (2/25): Drop-off for repair Friday (2/27): Repair complete! I've never had such a quick turnaround from a repair shop. They took excellent care of my vehicle, even giving it a quick wash (poor thing suffers from landlord-induced water spots), and got it back to me in ... less than five days. That is amazing. Special shout-out to Nick and the front desk team for guiding me during my first visit. Also, a huge thank you to the tech who started processing my vehicle on the day of the drop off (didn't get his name, but he had a very cool, quiet vibe)-credit must be given to the guys in the back who put in the labor. Trust that you are visible to us customers! The Gerber Waipahu team is professional, friendly, and they treat your vehicle like it's their own. If my Honda ever needs 'emergency' TLC again, they will 100% get my business. read more

Alex T

NC - 13516 Old Statesville Rd, Huntersville - 2/27/26

We had a great experience. Great communication about the estimate and expectations for the repair process. The car looks excellent and I appreciated the interior detailing which was a special touch. They provided regular updates via email and text throughout the repair process. Great work!

Jerry H

TX - 207 N Main St, Brownwood - 2/27/26

The service Michael gave us was top notch. Michael was able to answer all our questions, and returned our vehicle back in good time. The work was top notch and very pleased. I will highly recommend them.

Melissa W

OH - 6101 Cleveland Ave, Columbus - 2/27/26

Where do I begin!! This group is an amazing group from the girls at the desk to the guys in the back making the repairs. Unfortunately I was involved in 2 accidents over the last 2 years that were not my fault with minor damage. This crew not only fixed my car to where you would never know, but it looked like it came off the showroom floor each time I picked it up. I love this team, they are consistent with messages on the status of the repair and follow up with a call to say it's complete and ready for pick up! I have referred several people to Gerber on Cleveland Ave, they are thorough and amazing. I hope I don't have any future repairs but I know I will always go to Gerber in the future and no where else! Great team! Feels like family! ??????

Melissa "Petey" H

NY - 2 Railroad Ave, Victor - 2/27/26

Friendly staff, well organized and kept me informed on the progress of my vehicle repairs

Richard K

WA - 21101 Hwy 99 S, Lynnwood - 2/27/26

Car was done on time. It was very clean. I appreciate getting the car done in under 3 weeks! This saved me money on a rental.

Cundi L

IN - 1100 E Main St, Brownsburg - 2/27/26

Excellent communication, service, and follow-up.

Beth W

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