Read What Our Customers Are Saying!

WI - 9501 Washington Ave, Racine - 4/5/23

You all were so helpful from the minute we brought our car in, till it was returned just like brand new to us. I can't say Thank you enough.

sue s

IN - 418 Kentucky Dr, Kokomo - 4/5/23

Excellent communication, quality and speed of work. Would return again.

Amy Q

OH - 750 Northfield Rd, Westerville - 4/5/23

Our heart felt thanks to Ron and his group who went above and beyond to help us facilitate quickly the repair of our car. He was so patient with our family. Your company is at the top of our list and we will recommend you to everyone!

Ann (Harry) H

WI - 1231 W Clairemont Ave, Eau Claire - 4/4/23

I can't say enough about Eric. He was phenomenal through the whole process. He was extremely communicative. He worked with the insurance company to make sure things ran smoothly. Thank you Eric for all you did to make this difficult time and situation better.

Peg L

GA - 12056 Abercorn St, Savannah - 4/4/23

It took a long time for my repairs because of back order parts. However; my estimator, Linda L. , kept me up to date and handled my extension for my rental car. She was always available to answer my many questions. My Sequoia looks great and the customer service was fantastic!

Angela S

NC - 111 Commons Dr, Mooresville - 4/3/23

Great people. Excellent service. Highly recommend.

Hazle B

WI - 1500 Chippewa Dr, Rhinelander - 4/3/23

I had a great experience getting my truck tailgate repaired with Gerber. They were fantastic about communicating every step of the way and my truck looks great.

Amelia G

NC - 111 Commons Dr, Mooresville - 4/3/23

Gerber exceeded our expectations! Car was ready 7 days before estimated time. Great customer service at pickup!

Thomas P

FL - 12608 San Jose Blvd, Jacksonville - 4/3/23

Great experience working with Gerber. Everything was simple and the body work was done as promised, and the car now looks like new. No insurance headaches, as Gerber worked directly with Allstate. I highly recommend Gerber/Jacksonville.

Lowell W

IL - 819 Estes Ave, Schaumburg - 4/3/23

Second time I used Gerber Happy both times. Excellent staff ! Excellent work and I am a hard to please person. Thank you Gerber !

William L

GA - 5400 Shadburn Ferry Rd, Buford - 4/3/23

Hello, Prepare yourself for many compliments and more information than you need to know. We are blessed to have a daughters who is a missionary in South Asia. She has been there for over 5 years. The car we keep running for her to drive when she is here is a 2003 Honda Civic with the faded blue paint. The last time she was here she drove over some limbs on the road and damaged the pan under the car. It was dragging. Fortunately we took it to Gerber Collision And Glass at 5400 Shadburn Ferry Rd in Buford, GA. And they successfully removed it. She is now, several months later returning. Miracle of miracles, the new part was put on in minutes this morning at that location. I am her mom and I had not been to the shop until this morning. I was impressed by how clean and orderly everything was in the office. Below is the text I sent my family ... after my experience. "I am back home. Car is done. One of the most delightful, efficient experiences I have ever been part of. Literally took minutes. Acted like I was a valuable customer with a fancy car ?? ??" Now for a few more details that you will find interesting. My husband and I both drove cars to the shop because we had not made an appointment and I thought we would have to leave Hattie's car. I can tell you, this is one busy place on a Monday morning. When we arrived, Jasmin was on the phone. She was patiently explaining to a frantic potential customer the way things are covered and handled by insurance companies and the coordination with the body shop. Did that clearly enough several times. By the end of the conversation the person at the other end of the call seemed comfortable with how things are handled and I even understood the process. The other girl in the front office, Mandy (I ask for names ??). Was also very polite, confident, and knowledgeable as she dealt with several customers while I was there. A third female, with an office behind the front open area had a note on a visible board that said, "Hold on let me overthink it." Not only are these gals efficient, they have a sense of humor. I did not get the name of the girl with the office but I believe she played a major part in my quick service, without requiring any of my attention. Another couple "things". I loved the ability to look ?? through the large clean glass window on the door between the front office area and the operating room. Wow. Impressive. So clean and organized and orderly. Open, not cluttered with parts. Each bay, I think that is what they are called, had the clean shinny new parts sitting up on a cloth covered stand waiting to be put on the vehicle beside it. Almost looked like a setup for a picture. When I drove around the side to turn around as I was leaving I noticed the garage area set up for washing cars. It also looked camera ready. No clutter. Clean and orderly. The people who work in this location should be congratulated and recognized for the outstanding service they provide. read more

Sandra B

IL - 819 Estes Ave, Schaumburg - 4/3/23

Mark and team was awesome - very thorough in explaining the work that needs to be/have been done before, during and after the repair. It was also great to get ongoing updates via email, phone messages and texts so that I could plan my day for drop off & pick up. I've needed to deal with other Gerber locations before but by far this was the best experience yet!

Hiroko T

WA - 520 Wellsian Way, Richland - 4/2/23

Lilly V was extremely helpful and spent a lot of time resolving issues between two insurance claims. She kept me posted on the status of the repair and shared photos. Repair work looks - like there was never a repair. Paint color match is fabulous.

Rana E

TN - 5300 Alabama Ave, Nashville - 4/2/23

Kent P did a great job with estimate and keeping me abreast with progress during the actual repair period. The men n ther shop did a great with the repairs and repainting where needed. I love getting my 2014 Acura looking as good as new! The women at the front desk are efficient and polite.

Elizabeth F

CO - 4700 Pearl St, Boulder - 4/1/23

Great job, communicated with me and even washed and cleaned the car!

Eric R