Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
IL - 16000 S Lincoln Hwy, Plainfield - 9/26/14
Tony C. General Manager and his staff provided uncomparable customer service. I brought my daughter's under-insured vehicle (no collision) to Tony following a rear end collision with a semi. Her car suffered what appeared to be major front end damages. Tony assured me her story of a low speed impact accident was true and explained in detail the nature of damages verse potential damages. I gave him my absolute maximum out of pocket budget amount and when the the bill was finalized it was under by $1000.00. The car was picked up from my home and delivered back to my home following repairs in show room condition. Tony and staff reached out to me in keeping current with the costs and estimated time of completion. The service was outstanding. The price was a relief and the quality of repairs exceptional. Tony Combes please run for president.. ... read more
PA - 1016 Pennsylvania Ave, Pen Argyl - 9/26/14
My car was done in a timely manor. The repair was done to perfection. The inside of the car was just beautiful. We are very pleased with the out come and will tell all of our friends about you.
FL - 4319 NW 6th St, Gainesville - 9/26/14
I would give them even more stars. Scott Washburn did an excellent job of keeping me informed as work progressed. Mike, the shop manager, was extremely polite. Darlene W. is an excellent receptionist. The work on my car was done very satisfactorily. I am very satisfied and glad that USAA recommended Gerber.
NC - 801 N Main St, Holly Springs - 9/26/14
Sal and the rest of the staff at Gerber Collision did an great job communicating with my husband of the progress of our Ford Explorer. I was very satisfied when I picked my truck up on yesterday. I would recommend Gerber Collision to all my family and friends.
IL - 2360 Ogden Ave, Downers Grove - 9/26/14
I worked with Gary, who treated me very nice and promptly. My car was taken car of quickly and looked great when I came to pick it up. I was provided with an exceptional rental car and appreciated that very much. I would recommend and have recommended friends and family to Gerber for collision service in the past and they have been 100% satisfied with the work on their cars. I would not hesitate to return if I ever had a problem in the future as this business is exceptional in every way.
MI - 5245 Lake Michigan Dr, Allendale - 9/26/14
My car was ready a lot earlier than I expected. The service was great, the car looks good.
PA - 6650 Chrisphalt Dr, Bath - 9/26/14
The service was great ,the staff was absolutely wonderful & helped in providing a rental car when we needed one, I really can't say enough about how warm& friendly the staff was. The body work that was done was really impressive ,can't even tell that my parked car was side swiped
IL - 1904 Lehigh Ave, Glenview - 9/26/14
The Glenview Service was EXCELLENT! Hieu Le was very informative, professional and his customer service superb through the entire service process. I am extremely happy with the body work completed on my BMW 535xi series.
FL - 1011 Blanding Blvd, Orange Park - 9/26/14
Very friendly and explanatory. The whole process was satisfactory
IN - 2010 167th St, Hammond - 9/26/14
My truck looks brand new again! I am extremely happy with repairs and entire staff.
NV - 5947 Boulder Hwy, Las Vegas - 9/26/14
Kris S. was informative, clear, and concise in explaining what was going to happen. He was a pleasant person to work with and knows what he is doing. I am very pleased with the experience. You are lucky to have him as an employee.
NC - 8813 Ice Dr, Raleigh - 9/25/14
Professional and thorough repair with excellent communication as to the status of the repair. My vehicle was ready earlier than promised and it looked brand new when I picked it up. I highly recommend Gerber Collision and Glass.
IL - 2360 Ogden Ave, Downers Grove - 9/25/14
great service! representative kept me informed...
IL - 1060 W Huron St, Chicago - 9/25/14
My visit to your service center today was a very good ending to a frustrated "Murphy's Law Day." I was totally frazzled by the time I arrived at your service center today. It was just a bad day. However, once I arrived at your service center and after talking with your service representative, Jason Acevedo, I felt a sense of relief. I explained to Jason the reason for my visit. He was very pleasant and informative. He assured me that he would assess the problem. He asked me for permission to have my automobile looked at by Jose, the glass/window technician. The service was prompt. The work was done in an expedient and efficient manner. I was so happy with the service and the outcome. Thanks to Jason A. and Jose, you may consider me a truly satisfied customer. I will tell my friends, family, and coworkers about my visit there, ... read more
AZ - 3260 S Arizona Ave, Yuma - 9/25/14
Gerber serviced my car from a hit and run. I was very upset that this happened, and I knew that it would be a process to take care of. My insurance took care of finding a repair shop; Luckily, they chose Gerber. From the start, the General Manager, Jordan, called me to let me know they had received my car and the next steps. He also mentioned to me that they would follow up with me on the progress of repair. This team really did stick to their word. They called me for any update and before letting me go , they made sure I didn't have any questions. This was so awesome. Their service far exceeded my expectations. When I received my car back, it looked like nothing ever happened; even a little better. Thank you to this team for you service. Much appreciated.
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