Read What Our Customers Are Saying!

IN - 3790 Grant St, Gary - 12/17/14

I was pleasantly greeted by everyone at the location from Veronica at the front desk, to Phil the Estimator, and even the interaction I had with the General Manager. Even though I lost my vehicle to repair for a week I had great knowledge of what was going on and kept well informed. The text messages helped as well. This team does an EXCEPTIONAL job taking care of the customers!!!

Akisha M

PA - 153 Pennsylvania 100, Fogelsville - 12/17/14

All estimate questions were handled within one hour of sending e-mail on Gerber site. Work duration estimate met. Quality of work was top notch -- could not tell that damage had occurred. And all rattles in damage area were taken care of during repair so that the vehicle was back to as good as new (vehicle had only 10,500 miles).

Michael K

FL - 1925 S Woodland Blvd, Deland - 12/16/14

Great job

Brian B

FL - 629 Park Ave, Orange Park - 12/16/14

Meagan took real good care of my claim. She kept me updated via text on when to expect my vehicle back. I was very impressed with their professionalism and promptness.

Richard P

GA - 6060 Atlanta Hwy N, Alpharetta - 12/16/14

Friendly, efficient staff. I took my car in 12/15/14 at 9:30 am, and Jason A. assured me they would have it repaired within the week, but probably sooner. Sooner it was. They called me at 5 pm 12/16/14 and said the car was ready. The work was first rate. I will definitely use them in the future for whatever work I need done, and would recommend them highly. Thank you Gerber.

Jim K

FL - 1990 S Orange Blossom Trail, Apopka - 12/16/14

I want to thank John H. for staying and keeping in touch with me as the process took longer than expected but my car coming out perfect in the end. Thank you Gerber collision for all your hard work !

Ashleigh C

AZ - 4670 S Palo Verde Rd, Tucson - 12/16/14

Very fast and good service. So happy to have my car back looking new and so satisfied with how fast they fixed it.

Alexis k

CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/16/14

Very happy with the work and the service was outstanding. Thank you!!

Patricia R

WA - 1124 Carpenter Rd SE, Lacey - 12/16/14

great staff good people

WILBERT M

IL - 1001 Remington Rd, Schaumburg - 12/16/14

I hand excellent service from the time I called on the phone to the day I picked up my car. They informed me of all my damages and had a rental car for me. I could not of asked for better service

Karen K

WA - 14810 Smokey Point Blvd, Marysville - 12/16/14

WOW! Exceptional customer service!! I have dealt with the Marysville Gerber Collision & Glass twice in the last week and I must say that the Marysville location was able to turn two horrible accidents into two WONDERFUL customer service experiences. Let's face it...nobody likes having to take their car into a shop because that usually means you were in an accident, and from past experiences at other shops, it means I won't be seeing my car for weeks and won't be hearing much from my estimator. Christopher R. was my estimator and really proved me wrong. Not only did Christopher completely change my point of view on collision shops, but he exceeded any and all the expectations I had. The first time my car went into the shop I had calls daily from Christopher letting me know the status of my car. If I wasn't able to catch the call, I ... either had a voicemail or email keeping me up to date on the progress. My car was finished within 2 days which was even shorter than what I was originally told; this was even more impressive since the original time Chris told me was short enough. When I got my car back it looked absolutely flawless. The work the guys did at the Marysville Gerber was unbelievable, I felt my car looked better than when I drove it home from the dealership a year ago! Unfortunately, the same night I had my car returned home from the shop, an extremely crazy wind storm put a tree branch through my windshield within a few hours of it being home. You can only imagine how upsetting this was. Devastated that my shiny, beautiful car was in bad shape yet again, I got in contact with Christopher, my estimator from the other day. He immediately gave me sympathy which reminded me why I called Gerber right off the bat...this company has the right kind of employees! He offered to have someone come out to my work which was so convenient for me and he set the whole thing up, once again exceeding my expectations in all aspects. Just to see if Gerber was as amazing as I truly felt, I did some shopping around and got a total of SEVEN other quotes from around the Snohomish/King County area. Not ONE quote even came close to the extremely affordable and reasonable quote that Christopher provided me. Today was the day that their glass company came to my work to fix my car. A man named Brian showed up at my work from USA Glass and was so extremely polite and friendly. Not only did he sympathize with me on the unfortunate situation, but he assured me he would have my car done within 45 minutes to an hour and I would have a car ready to drive by my lunch hour. Brian finished the job in 30 minutes and made my life just that much easier. Brian was very professional and his positive approach once again proved to me that Gerber only hires the best. I usually don't give such specific feedback like this, I know this was a long read. But these days great service either isn't received at customer service related companies, or those that do give great customer service aren't recognized. I really want to highlight Christopher from Marysville for all that he helped me accomplish this past week. It's rare to feel valued as a customer...Christopher and Brian from USA Glass did just that, they valued me. Gerber, you ROCK!!! THANK YOU!! read more

Kandace E

IL - 4545 N Elston Ave, Chicago - 12/16/14

I had nothing but great service and experiences here. I would highly recommend Gerber to anyone. Bob was wonderful, kept me updated and was very helpful.

Jennifer B

WA - 1124 Carpenter Rd SE, Lacey - 12/16/14

HAPPY WITH REPAIRS,VERY FRIENDLY STAFF,WENT THE EXTRA MILE

JOHN G

AZ - 8150 E Raintree Dr, Scottsdale - 12/16/14

I took my chevy silverado to Gerber Collision and Glass in Scottsdale Az. on Friday morning at 8:30 am. They repaired the bed of my truck and replaced the rear bumper and I got the truck back on Tuesday at 11:30 am. They did very good work and you could not tell the truck had been damaged. My wife and I were impressed with how soon we got our truck back . Jacques B. from Geico and Chris R. from Gerber Collision were very professional in the way they treated us.

Ken L

NC - 6013 Victory Lane, Concord - 12/16/14

I had an awesome experience! Tawnya was extremely helpful to me during this process. I would recommend you all to EVERYONE :)

Tamara M