Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.

NC - 3506 Bragg Blvd, Fayetteville - 1/14/15

Very friendly staff. Damage was fixed in a timely manner.

Anne G

IL - 1325 Park Ave W, Highland Park - 1/14/15

From the ladies at the front desk to all the people in the back, my experience at Gerber in Highland Park was excellent. And the work on my car was beautifully done. Many thanks to everyone for efficient, courteous and professional service.

John H

IL - 13433 Southwest Hwy, Orland Park - 1/14/15

Great job on our car. The people were all very nice and efficient. They got a loaner car for me and were very accommodating.

Beverly E

IL - 2664 Green Bay Rd, Evanston - 1/14/15

I have to say that not only the repairs on my 2007 Toyota Rav 4 were done exceptionally , but Rachel S. was very exceptional to work with also. She listens well but is very quick as well as knowledgeable. Even when the window glass they received was defective, she called me promptly to tell me in a very courteous manner. Please excuse my delay in sending this.

joseph d

NC - 6013 Victory Lane, Concord - 1/14/15

I was contacted by the new manager of Gerber Collision and Glass after getting my car fixed after an accident almost a month ago. I was originally displeased with the service because when it was returned to me I was having issues with my muffler that I didn't have before I was rear ended in the accident. Vanessa contacted me and apologized for my inconvenience and asked if I would give them another chance so that may fix the issue. They set me up with a rental car and sent me on my way. A day later I received a phone call stating that my car had been finished. I am not sitting in the office filling out this review. I was told that a piece had been inserted wrong and that was the reason for the noise. I haven't even been in the car since its been fixed and I have full faith that I wont have any issues.

Steven J

IL - 13433 Southwest Hwy, Orland Park - 1/14/15

The service at this location was amazing. I was referred to Gerber by my Liberty Mutual insurance agent. I went in on a Friday morning for an estimate. Gina was very friendly and helped me out so much including getting a rental car from Enterprise. Richard was great help in explaining the damage and giving me the estimate. I returned on Tuesday morning to drop off my car. I was told that it might be done by the end of the day and when I received the call later that afternoon that it in fact would be, I was very surprised. The body work was excellent. Prior to leaving with my repaired car, I had my stepdaughter's car seat with me. I was informed by one of the Gerber workers that since the car seat was in my vehicle when the accident happened, Liberty Mutual would provide me with a new one. I was unaware of this but thankful that he told ... me. Everyone at Gerber made this stressful time easier to deal with. I also think that Gina should have an assistant. read more

Cathy R

IL - 7041 W 153rd St, Orland Park - 1/14/15

I am very satisfied with my vehicle. The auto body repair was done in the time frame that was given and the work is phenomenal. I am pleased with my vehicle and the customer service was awesome. Byron explained the paperwork, as well as the work performed. I will recommend Gerber to all my friends and family.

Crystal S

NV - Mobile Glass Services - 1/13/15

I would like to thank the installer Kris S. for the excellent work he did on my vehicle. My glass was originally changed 2 months ago, and upon me finding an issue with the previous install, he was attentive to my issues and even made an effort to double check the entire install, beyond my concerns. Unfortunately, while fixing the issue, a crack was made in the glass (or could have been preexisting, as it was under a trim piece). Kris promptly stopped the crack, owned up to the mistake, and promised every effort necessary to correct the issue. He along with the office support staff went out of their way to ensure that my every concern was addressed. My window was re-replaced in an expedient manner, and with obvious concern to making sure every detail was right. And since I could not be present at the final install, he even went out of his ... way to send me a photo to ensure I knew the glass was the one I wanted. Unfortunately the original install a couple months ago led to me having to have things re-done, but in the end I feel its the best thing that could have happened, as I feel way better now. I will definitely insist he is my installer every time I need new glass, which unfortunately in Las Vegas, happens a bit more often then you should need to! One last thing, as a long time aircraft mechanic, I have a profound respect for those people who can own up to their mistakes. Kris could have easily put the trim piece that covered the crack in place, and I may have never even have noticed it. Eventually the crack would have made its way across then window though, and I'd be spending more money getting yet another windshield replaced. I truly appreciate his integrity and attention to detail, its good to know there's still people with his character out there. Oh and thanks to the office staff too, they kept me well informed the whole time during scheduling! read more

Jon O

IL - 20338 N Rand Rd, Palatine - 1/13/15

June was delightful to work with and I like the text updates. Repair makes it look like it was never in an accident and I can see why you are Highly Wreck-ommended.

George H

WA - 21101 Hwy 99 S, Lynnwood - 1/13/15

Wayde did a great job of expedited even though Allstate didn't call us back to Review the claim.

Mark M

AZ - 4670 S Palo Verde Rd, Tucson - 1/13/15

Great service, great people. Didn't return car until all problems were solved. New engine with 50000 fewer miles!

Jerrod P

WA - 1124 Carpenter Rd SE, Lacey - 1/13/15

Everyone explained in detail everything along the way... great appreciated their service!!!

Peggy R

NV - 5415 S Decatur Blvd, Las Vegas - 1/13/15

Great service!!friendly people!!