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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 901 S Larkin Ave, Joliet - 3/1/15

I was in a collision where my car was hit from behind. I chose to have the repair work done with GC when I was told about Gerber Collision by a friend of mine. The estimate was quick and the repair work was started within 48 hours! Kenny & Shaun did an excellent job keeping the repair work on schedule and keeping me up to date with the repair progress. Thank you!! My SUV looks great!!

Yvonne

IL - 1493 N State Rte 50, Bourbonnais - 2/28/15

My vehicle looks great - they did a wonderful job. And I love how clean it was when I picked it up!

Karen M

AZ - 4825 W Glendale Ave, Glendale - 2/28/15

JEFF AND THE G.M. WAS VERY,VERY HELPFULL WITH EXPLAINING THEIR PROCEDURES. THEY CALLED TWICE. AND KEPT ME INFORMED ON THE PROGRESS OF THE REPAIRS. WHEN CAR WAS FINISHED, I VERY CAREFULLY CHECKED THE FINISHED JOB IT WAS PERFECT,AND LOOKED BRAND NEW THE DEALER DID SOME PAINTWORK ON IT 3 YRS. AGO. GERBER'S PAINT MATCHED ORIGINAL MUCH BETTER THAN THE DEALER DID. I WILL RECCOMEND GERBER TO EVERONE I TALK TO.

STEVEN W

IL - 1001 Lee St, Des Plaines - 2/28/15

Repairs were handled in a timely and professional manner with excellent results. The interior and exterior of the car was thoroughly cleaned. They suggested optional painting repairs to the bumper for a reasonable incremental cost. Although the bumper damage was unrelated to the insurance claim, providing the opportunity to address this repair led to an even more satisfying end result.

James R

MI - 7439 W 48th St, Fremont - 2/28/15

I appreciate the attention to detail and willingness of Mike and his team to have my car ready early in the day, when it was convenient for me to pick it up. Thank you also for a reliable loaner and professional service. I hope I don't need your services again, but I will return, if I do! Thanks again!

Jodi F

MI - 3055 E West Maple Rd, Commerce Twp - 2/28/15

Work completed on time, good quality, frequent updates.

Kevin C

AZ - 8045 S Priest Dr, Tempe - 2/28/15

Charlie was awesome he helped us right from the start. He kept in touch with me after getting in a car crash. He explained to us what to do with the insurance to get the car started and did an amazing job on the car! Would definitely recommend him he was very helpful!!!

Carlo P

FL - 1011 Blanding Blvd, Orange Park - 2/28/15

AMAZING SERVICE ---Due to someone backing into the door of a 1996 Corvette that was in my charge for Mr. Sturms, I (Dyer Wiggins) decided to use your facility for the repair work. The first thing that impressed me was that an appointment was needed for the estimate and that there was a waiting time (approx. 10 days) before the work could commence. I did not take this as a negative, but rather the opposite. It is a good feeling to know that your business is in demand enough to cause this to happen. I was given an estimated time for repair of three days with the caveat that due to the age of the car and the location and degree of damage there might be a delay. It did take longer that the initial three day estimate. I was given updates almost daily from your estimator (it should say excellent customer service person on her business card). ... There was an additional set back due to delivery of the replacement door needing to have the interior components replaced and adjustments being made to facilitate the power window to function properly. I even received a call from the facility manager (Craig, I believe) in the last day or so before delivery. CANNOT TELL YOU HOW MUCH OF A POSITIVE COMFORT LEVER YOUR TEAM BESTOWED UPON ME. If ever I need to use a repair shop or can steer any one I might come in contact with to your front door; consider it DONE.Thank you so very much for making this a fantastic customer service experience. Oh, the work was aces up as well. The car was returned clean both inside and out. Nice considering the nasty weather in this area for the time the car was in your care. read more

Michael S

IN - 5353 US Hwy 6, Portage - 2/28/15

Works look good, took care of a rental car, Kept me up to date on work.

Dan T

NC - 2821 Capital Blvd, Raleigh - 2/28/15

thanks the mechanic who worked on my care.I came on a mornin when there was snow all around and my car got struck in the driveway.The Mechanic helped me get my car out and was very concerned how i would o back home after i leave my car for repair.The prompt text messages were great and everything was done on time,smoothly and very well managed system.I would recommend Gerber collision to my friends and would use them for future also.

Sanjana S

AZ - 4670 S Palo Verde Rd, Tucson - 2/28/15

The timliness and efficiency of the repairs are phenomenal. It was at a crucial time in our life when your staff were very supportive and kind to my wife and I. I cannot thank you enough.

John P

NC - 801 N Main St, Holly Springs - 2/28/15

Excellent in every way. Rodney and Pamela were terrific to work with.

Jeff A

AZ - 4670 S Palo Verde Rd, Tucson - 2/28/15

my car look wonderful nice job

David B

AZ - 8150 E Raintree Dr, Scottsdale - 2/28/15

Everyone was very friendly and helpful. The repairs were done much faster than I thought possible. I would recommend Gerber to anyone.

Laraine M

AZ - 4670 S Palo Verde Rd, Tucson - 2/28/15

My experience at Gerber was great. Jennifer was very friendly and helpful. I was well informed through the whole process and I would definitely recomend Gerber to friends and family.

Weston E

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