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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/11/15

Service was very professional and courteous. Repair Process Manager Randy Heinitz was very helpful and communicated with me throughout process. The office staff was also terrific. Excellent service across the board !

kenneth p

NC - 1978 S New Hope Rd, Gastonia - 3/11/15

I would recommend others to them

david e

MI - 7439 W 48th St, Fremont - 3/11/15

awesome, gave me a loaner. Appreciate the work done, 2nd time I have been there in the past 6 months.

Case r

IL - 900 E Ogden Ave, Naperville - 3/11/15

I am so pleased with the work that was done! The bumper was hit when my daughter was stopped at a red light and the work that was done to repair the damage is excellent. It's like a brand new car! They also cleaned the inside of the car. I can't say enough about Gerber and am so thankful for all the updates I received while my car was in the shop. It was definitely in good hands!

Gretchen E

OH - 5820 Shier Rings Rd, Dublin - 3/11/15

The progress is fast. They just took 4 work days to do the job! My car looks good, as if nothing happened to it. Great job!

Pu H

IL - 1325 Park Ave W, Highland Park - 3/10/15

I am a very satisfied customer . Mr Jesus D. made me glad I repaired my car again here at Gerber. I was afraid because my car 2 months old . He explained repairs numerous time and I felt his knowledge was the key ticket to having my car done again . Thank you to all the staff at Gerber I will always bring my car here and recommend all my family and friends.

j c

NC - 3506 Bragg Blvd, Fayetteville - 3/10/15

I want to take this time out of my schedule and give great thanks to Mr. Sabas Ernesto O. and Mrs. Jennifer W. for doing such an excellent job with my 2006 Nissan Titan. Mr. Sabas Ernesto O. ensured me that Gerber Collision would restore my 2006 Nissan Titan front end to its normal condition. Upon my arrival at Gerber Collision and Glass, Mr. Sabas Ernesto O. greeted me with the utmost respect, professionalism and customer services. I am a 30 year Military Veteran, which I have traveled around the globe, but I must say this? The Customer Services which was render to me by Mr. Sabas Ernesto O., and his staff at Gerber Collision & Glass was most magnificent. I was somewhat leery at first, but Mr. Sabas Ernesto O. ensured me that there was nothing to worry about and that everything would be fine.Mr. Sabas Ernesto O., inspected my vehicle ... from front to rear too make sure there wasn't any other damage, to include structural damage. Mr. Sabas Ernesto Orellana walked me through the complete process regarding the timeframe of the parts, and where the parts were being ship and receive. Mr. Sabas Ernesto Orellana, provided me with a timeline of completion of my 2006 Nissan Titan. I received an update every two days from Sabas or Jennifer, which to include emails regarding the status of my vehicle. Gerber Collision & Glass set the BAR regarding the way Customers Services and Professionalism should be conducted. I am 100% SOLD on Gerber Collision Glass because in my book, they are a First Class Auto Body Collision Repair.On the day I secured my 2006 Nissan, Jennifer and Savaas made sure I understood the warranty and gave me proper instructions on what and what not do with my vehicle. Mr. Sabas Ernesto O., went over the process and pointed out the parts, which was replace and the steps and process, which it took to make my 2006 Nissan Titan to its original factory conditions. Mr. Sabas Ernesto O., also informed me about the Tire Pressure Warning light and provided me information where to service the Tire Pressure Warning Light. Right then and there I knew this was an A+ organization because Mr. Sabas Ernesto O. ensured me that he and his Staff had my best interest. Once again, I am truly satisfied with the services, which were performed on my 2006 Nissan Titan. I will most definitely recommend a friend or a neighbor to Gerber Auto Body & Glass. Perhaps, I need future Auto & Body repairs I will most definitely return to Gerber Collision and Glass. I gave Gerber Collision and Glass a 5 Star Rating and I gave Mr. Sabas Ernesto O., Mrs. Jennifer W., and all their Staff Members a 5 Star Rating as well. read more

Robert J

IL - 10933 S Central Ave, Oak Lawn - 3/10/15

Amazing service. Everyone was so friendly, car came out perfect. Done a full 2 weeks sooner then thought. Highly recommend

Kathleen H

WA - 14810 Smokey Point Blvd, Marysville - 3/10/15

I just pick up my car from Gerber at Smokey Point. I must say I am totally pleased. Customer service was fabulous. The quality of work done is excellent. I highly recommend them.heck they even fixed my cigarette lighter.

Robert B

AZ - 8910 E San Victor Dr, Scottsdale - 3/10/15

Gerber always does a great job, highly recommend!

JONATHAN V

AZ - 8910 E San Victor Dr, Scottsdale - 3/10/15

Great Efficient operation team did a great job.

Frederick S

WA - 21101 Hwy 99 S, Lynnwood - 3/10/15

They kept me informed during the whole process.Took a little longer than expected,however it was due to how thorough they were with fixing my vehicle.

Kevin H

WA - 821 Central Ave S, Kent - 3/10/15

great customer service i will definately be coming back

Alex M

CO - 275 Enterprise Dr, Pueblo West - 3/10/15

They were very helpful and kept me informed on what was going on with my vehicle by phone and text message. I enjoyed every time I have worked with them.

Tania J

WA - 1124 Carpenter Rd SE, Lacey - 3/10/15

I was very pleased with the service that I received at Gerbers location in Lacey Washington . The person that I dealt with was named Shane D. He informed me at the time I took my auto in, what was going to happen and the time frame it would take. They also took care of the rental car that I used. Based on this performance I will give anybody that ask where to have their car repair, Gerbers is the answer I will give. Everything was great and the team was great. Thanks

James E

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