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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 19 S Route 59, Aurora - 3/12/15

I was very impressed. Good communication from the service location and my car was ready when promised. Looks great.

Bruce T

NC - 3506 Bragg Blvd, Fayetteville - 3/12/15

The group of people here were amazing with both informing me on how my repairs were going on my car and also with the repairs itself. I would recommend this group to any of my fellow employees if they have anything they need done.

michael v

OK - 701 W Freeport St, Broken Arrow - 3/12/15

Top notch service by friendly, well-qualified, sincere and dedicated employees! Shawn W. told us about when the car would ready, both the soonest and the latest. He called to let us know when the soonest date wasn't going to happen and then the next day to let know that it would be ready the next day. That was earlier than the latest day! The repair made the care look as good as new at the repaired area. As promised the car was fully washed.And much to our surprise, vacuumed. We would refer friends and family to Gerber!

Ralph P

FL - 2435 Forsyth Rd, Orlando - 3/12/15

Thanks much for another OUTSTANDING experience with Gerber. Wifey and I appreciate Catherine, Nybia , and the body shop specialists for a super job. Ditto for the detail of my vehicle. Don't go away as I know I'll be back someday . . . .

Richard M

IL - 2360 Ogden Ave, Downers Grove - 3/12/15

Fantastic service! The quote only took 15 minutes, the repair was done 4 days earlier than expected, and the communication was flawless. Not only was my car repaired, but it was cleaner when I got it back!

Steve L

AZ - 3260 S Arizona Ave, Yuma - 3/12/15

I had my car fixed by Gerber and I am so pleased with the service, I will tell everyone to go to them if they need the service. We are so lucky to have this business in yuma

carol e

CO - 2228 S Colorado Blvd, Denver - 3/12/15

My love of Gerber started a couple of years ago when I met Justis who did such a great job of estimating. This time around it was Jeff and Dana who took excellent care. We will be back and we'll be sure everyone know how pleased we were. I like the courteous, knowledgeable service. I appreciate being kept apprised of the progress of repairs. I particularly appreciate getting the job completed earlier than estimated

Tom D

IL - 1325 Park Ave W, Highland Park - 3/12/15

I thought the service was excellent, extremely friendly and thorough. They had a rental car ready for me which I didn't need and when I told them that they were great on understanding and not make me feel bad for the misunderstanding, the car looks great too!

Kathryn P

IL - 10933 S Central Ave, Oak Lawn - 3/12/15

I felt it necessary to submit a survey about my last auto accident experience because the service I received from Gerber was exceptional the repair is perfect and the workers & staff go far and beyond to make a hard time easier to deal with. Thank You Gerber Collision

Rosemarie S

AZ - 4670 S Palo Verde Rd, Tucson - 3/12/15

Very happy, Jennifer R. was great, car looks wonderful.

Michael H

FL - 1925 S Woodland Blvd, Deland - 3/12/15

Friendly, courteous, thorough, capable. Good job.

Max S

IL - 20445 Milwaukee Ave, Buffalo Grove - 3/12/15

Steve and Mark were absolutely amazing! So helpful, kind and always kept me informed. The work was done in a timely manner and very well.

Amanda S

FL - 2558 E State Rd 60, Valrico - 3/12/15

On or about 5 March 2015 I dropped off my vehicle to Gerber Collision (Valrico Florida Location) for repair to damages received from another vehicle. As with any person who sustained car damage from an accident, I was upset over the damage to my vehicle, but otherwise happy that I was not seriously injured. The purpose of me writing this statement is to emphatically state what a joy it was to be assisted by Gerber Collision during this process. Most notably I would like to thank Johnathan Mathews, as well as the management staff at Gerber Collision for their outstanding professionalism which turned a potentially troubling time into a positive experience. Jonathan Mathew's attention to detail to me as a customer and overall knowledge of the repair process really eased or eliminated any fears or concerns that I had. Mr. Mathew consistently ... informed me of timeline vehicle repair estimates every step of the way so that I never had to ask what date my vehicle would be ready for pick up. This treatment was so exemplary that I felt I needed to expound on the customer survey I filled out on the treatment I received. In fact I would undoubtedly recommend this location to any Floridian in the local Tampa area seeking prompt efficient and most of all honest repair of their vehicle. As a husband and father of children my first responsibility is the safety of my family. The detailed level of care that I received from your company has assured me beyond any doubt that the damages sustained to my vehicle through accident have been repaired, and are now a non-issue. I thank you for your time and most importantly for your staff as you now definitely have a repeat customer should I require any additional work to my vehicle. read more

Steven J

CO - 2228 S Colorado Blvd, Denver - 3/12/15

Jake and the rest of his staff provide the best customer service and auto body repair in town. This is the second time I've had my vehicle repaired at this location and each time they have done an excellent job. All of the employees are friendly and I love that they call with weekly updates on my vehicle repair progress. I will definitely come back to this location in the future.

Zachary E

IL - 1325 Park Ave W, Highland Park - 3/11/15

Due to a collision, the back gate and right rear side of my SUV had to be replaced and fixed. I arrived at Gerber and they had a rental car ready for me. Everything was arranged so that I would have minimal inconvenience. A few hours later Gerber called to provide an estimate of the cost to repair my car. They told me that my car would be ready for pickup in about two weeks. I was called by Gerber when the car was ready for pickup a few days earlier than expected. I drove to Gerber, dropped off the rental and picked up my car. Upon pickup I was taken to my car and explained the repairs and given the paperwork itemizing them. The staff were professional and the job done was very good. I am happy with the repairs and would recommend Gerber to others.

SHARON C

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