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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 3518 W 63rd St, Chicago - 10/26/15

These guys were great, really great work!!!

Ebony M

NC - 2821 Capital Blvd, Raleigh - 10/26/15

Excellent quality done fast. Thanks!

Dan T

AZ - 8045 S Priest Dr, Tempe - 10/25/15

Great service. The staff were very friendly and answered any questions I had. They also returned my calls in a timely manner. The car was done within a day and looked brand new. If I ever need (hopefully I won't!) an auto body shop again I will choose Gerber.

Chris S

CO - 4401 Mark Dabling Blvd, Colorado Springs - 10/25/15

My advisor was Doug. Initially Doug estimated my repair would take a couple of weeks. Rather, the repair was complete in less than one week. A job very well done. Staff were friendly and communicated with me on the status of my vehicle. Overall, a very positive experience. Thanks.

Al E

AZ - 7940 E Lakeside Parkway, Tucson - 10/25/15

Professional, courteous, customer centered, great repair service. When I found I needed surgery while car was in shop the crew moved mountains to rearrange their repair schedule to deliver the car 3 days before originally scheduled to meet my needs. This is one great shop!

MIchael

CO - 2555 S Santa Fe Dr, Denver - 10/25/15

The service was excellent, they arranged for my rental and kept me updated during the duration of my repairs.

Jennifer

CO - 2555 S Santa Fe Dr, Denver - 10/25/15

The car looks terrific and clean. Very nice to be able to drop off rental car at Gerber and they contact the company for pick up.

Sean C

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 10/25/15

Thanks to Britt H. my vehicle looks as it did prior to 9/21/2015. The exterior of the vehicle was shiny and a mirror image of the other side. I gave the feedback a 4 because the inside of the car was returned dusty from the service done and the building's public restroom was not clean.

Amal F

FL - 1925 S Woodland Blvd, Deland - 10/25/15

I was referred to Gerber by USAA (I was not aware of the company prior to that time.) I am totally and completely satisfied with the work done on my car. It was ready one day earlier than promised and the finish on the car is beautiful. I was also given instructions on how to maintain the finish, which I greatly appreciated. My car is 7 years old and it looks like new.

MARYANNE

NC - 8813 Ice Dr, Raleigh - 10/25/15

Had a minor repair to reinstall a exterior molding strip. Just dropped in and they worked me in right away. It was completed in less than an hour. Also, they did NOT charge me anything! My great thanks to Gus and the technician who's name I have forgot. (Sorry about that.) This is the 3rd time I've used this company for some type of collision repair or damage. In previous experiences the work was done more than satisfactorily, good quality of materials, on time and for a reasonable price. I'm a customer for life! I'm am also going to post a recommendation for Gerber on my subdivision's website/blog. Great people, great quality at a reasonable price!

Michael W

IL - 16100 Suntone Dr, South Holland - 10/25/15

Gerber Collision and Glass repaired my vehicle back in June 2015 after a hailstorm. I wrote a review back then applauding the excellent customer service rendered by one of its estimators Mr. John T. I was parked in a grocery store parking lot several months after my initial repair, when I discovered a shopper had scratched and damaged my vehicle down through the paint and metal. I returned to have my vehicle repaired at Gerber, but this time rather than go through my insurance I paid out of pocket. I was assisted again by Mr. John T and Mr. Mario M. Both these gentlemen were not only fair and reasonable regarding their estimate, but I found John and Mario to be extremely polite and professional; and they both offered stellar customer service. I also had the occasion to meet Nick the General Manager, and I found him to be very polite and ... professional as well. (Polite customer service resonates well with me, and keeps me coming back for more good service when I spend my hard earned dollars). As a retired trial lawyer in two states, both in Texas and Illinois, I have had the occasion to do business with lots of merchants, however I have discovered none equal to my customer service experience at Gerber. I will highly recommend Gerber to my family and friends, and thanks again to Nick, John and Mario for an excellent consumer experience. With kindest regards, read more

Karl H

IL - 1001 Remington Rd, Schaumburg - 10/24/15

Kept me informed of the progress. Very professional.

Elizabeth H

IL - 6140 W 159th St, Oak Forest - 10/24/15

Everything that was done to my car was perfect. Best service ever given to me on my car. They took care of everything including calling me up on updates received regularly.

John W

IN - 7901 Taft St, Merrillville - 10/24/15

Gerber did an awesome job on my vehicle it looks brand new again! The manager was so wonderful and made sure I was completely satisfied. The girl at the desk was so friendly and she kept me informed through the whole process. My repair was a big job and I am so happy I went to the Merrillville Gerber even though it was a little far. Gerber will make sure your car is back to the way it was before the accident. I highly recommend them to anyone needing a repair after an accident.

Patty F

MI - 44700 Enterprise Dr, Clinton - 10/24/15

I recommend Gerber collision for collision repair. The service was outstanding with timely updates. My car was returned on time as promised. My car looks like new.

Brigitte H

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