Read What Our Customers Are Saying!

NC - 8813 Ice Dr, Raleigh - 11/19/15

I had an awesome experience with Gerber Collision! From start to finish, the service I received was great! Working a full time, busy schedule, I was pleasantly surprised to see that I could schedule an appointment online. After dropping my car off after hours the night before my appointment, I received a call on time, the next morning, given a fair price and paid over the phone so that could get back in my car the same day. When I went to pick up, I accidentally locked the keys inside the car. But thanks to Rob and Ray who were still working, they were able to help me break back into my car so I did not have to call a lock-smith. A special Thank You to Laurie, Ray, Rob and Will for your excellent customer service!

Kristen

NC - 8813 Ice Dr, Raleigh - 11/19/15

I had a series of unfortunate events in a quick month, ending with a deer jumping out in front of my car. The front left side of my Hyundai Accent was near totaled when it got to Gerber. Dealing with my insurance, rental service and towing company was about all the stress I could bear. However Gerber was understanding, resourceful and diligent in their services. I received updates multiple times a week within the exact two-week span they had my car. Two weeks may sound long, but not when it comes to all of the steps--assessing damage, ordering new parts, waiting for parts arrival and reassembly. At each step, I received an update. When I asked for physical copies of statements/documents, the staff emailed them to me within minutes. Gerber also realigned my car and gave it an exterior wash before pick-up. When I finally came to meet the ... multiple staff members I had interacted with electronically, they were even more warm in person! I had my keys brought to me, signed paperwork, paid my Insurance's deductible, and was escorted to my car (even had the door opened for me!) within a matter of 20 minutes tops. The thank-you packet I received with discounts and guarantee was also explained in full detail during this brief encounter. Altogether, I don't think I could have had a more pleasant experience and will be recommending this distinct location to anyone who might benefit from their services! read more

Victoria L

NC - 255 E Parris Ave, High Point - 11/19/15

Mona is the BOMB. I am very pleased with the service and my car looks great.

Kimberly Q

IL - 6140 W 159th St, Oak Forest - 11/19/15

They treated my car as if it was their own and the work performed was top notch. I am very particular in the care and upkeep of my vehicle and would recommend them highly.

John C

FL - 1925 S Woodland Blvd, Deland - 11/19/15

Excellent, service.....A++++ rating; would highly recommend to anyone looking for excellent customer service from the service estimator George to the quality of workmanship and care to my vehicle. This location turned an otherwise long (at any other collision center) process into getting my vehicle back in two days. Thank you

Nicholas A

NC - 1140 US Hwy 70 SE, Hickory - 11/19/15

Kept me updated the entire time! Very friendly staff and I would definitely recommend. Suni was the best!

Brittany W

PA - 6650 Chrisphalt Dr, Bath - 11/19/15

The work was done quickly, they made sure I had a rental all my kids would fit I and the work looks great.

Kim S

NC - 3506 Bragg Blvd, Fayetteville - 11/19/15

I had a wonderful experience. The workers were pleasant and knowledgeable and able to repair my car to my satisfaction. I will definitely use their services again if needed.

Barbara S

GA - 803 Bascomb Commercial Pkwy, Woodstock - 11/19/15

Work was completed in the amount of time estimated and the repair looked like new. Thanks!

Jason A

IL - 801 N State, Elgin - 11/19/15

Gerber Collision did a great job repairing the damage to my car. They also stayed late when weather and traffic accidents delayed my arrival to pick up my car. I really appreciated it!!

Sally P

WA - 1700 137th PL NE, Bellevue - 11/19/15

What an amazing and professional staff that work at the Gerber in Bellevue. It was a very easy process from start to finish and I am very satisfied with the results. Thank you

Patricia G

WA - 1700 137th PL NE, Bellevue - 11/19/15

Thanks Gerber, nice staff and very good work.

Fathi S

CO - 2555 S Santa Fe Dr, Denver - 11/19/15

Excellent Service, Very Polite. And nice decorating in the shop. Also really liked having the candy jar!

Susan B

IL - 1325 Park Ave W, Highland Park - 11/19/15

I stopped in for an estimate on a minor repair and was able to have it taken care of while I waited. I was absolutely blown away by the friendly service and attention displayed by Diane M. and the staff at Highland Park. This was my first visit to Gerber and should the situation arise again, it will be my immediate choice for any repair needs. They were fantastic.

Marc

IN - 1460 West St, Valparaiso - 11/19/15

Not only did they do an excellent job on my bumper repair, but they had the car finished in record time and also picked up part of the cost of my rental car. Outstanding communication via text message as well. I was well informed every step of the way... and I really appreciated the thank you text upon return of my vehicle. Would definitely recommend!

Kelly M