Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
IL - 7902 Forest Hills Rd, Loves Park - 11/20/15
Everyone I dealt with was friendly and professional. Very knowledgeable and the only surprise I had was my car being done before I expected. My daughter and husband had recommended them to me so now they have two highly satisfied customers that will recommend them to friends and family!! Thank you to the staff of the lives park location!!
FL - 5002 S Westshore Blvd, Tampa - 11/20/15
My experience at this location went quite well. The staff walked me through the whole process. I received text everyday with status of vehicle. All of my questions were answered. Lastly car came back ahead of schedule. I would come back to this location of needed. Great experience
FL - 805 E Hibiscus Blvd, Melbourne - 11/20/15
The car dealership where I purchased my car recommended Gerber - and I am very thankful. From scheduling to finished repair the experience was excellent. The front desk ladies were wonderful, as were the repair personnel. And, most importantly, my car looks perfect! Thank you
CO - 2555 S Santa Fe Dr, Denver - 11/19/15
I received service "well beyond the call of duty." First of all, the front desk agent, Christine was kind, efficient, and very considerate. The gentleman who did the estimate to repair bumper damage from a road-side assistance tow truck , also was attentive to an unrelated problem I mentioned to him: water collecting in the trunk. I asked if, while they were repairing the bumper they might try to figure out the cause of the water leakage. Well, not only did they repair the bumper beautifully, but they found the cause of the leakage. It seems a previous repair job done by another auto-body shop had left some seams unsealed. So, they sealed the faulty seams and didn't even charge me for it. I guess they took pity on a lady who had been an unwitting "victim" of shoddy work done at another shop. They were attentive, ... read more
NC - 255 E Parris Ave, High Point - 11/19/15
excellent service gerber,s staff did an excellent repair job on my Honda it looks as good as it did when I brought it in 2004 thank you may GOD continue to bless your staff to keep up the good works
IL - 13433 Southwest Hwy, Orland Park - 11/19/15
Came in for an estimate on a small ding on the car door caused by the wind pushing the door into another car. After an initial estimate the estimator asked the general manager to look at the ding. He had a tech look at it and repair it for free within 15 minutes. Very nice and accommodating employees and a considerate manager. I would definitely go back there for any accident repair. A nice and resonable place to do business with.
FL - 1925 S Woodland Blvd, Deland - 11/19/15
Jonathan was very professional and friendly. I can say the same about all other employees. It was a beautiful experience having had their service. I baked them cake to show my appreciation. Thank you all. Keep up the good work.
IL - 19 S Route 59, Aurora - 11/19/15
Excellent service! Highly recommend! From the start first met Pamela when inquiry on phone and in person to make the repair appraisal and appointment. Pamela was friendly, informative and always a pleasant response when calling for status updates. Jim the nice guy who provided the estimate for repair and followed through with insurance matters to get the job done. Raul who called and actually left a message regarding repair status, seems nobody leaves messages anymore?! I did not get some of the other's names but I wish to Thank one and all for the Excellent service! Hope I don't need body work again but if so I know where to go to get it done! Regards,
OH - 5820 Shier Rings Rd, Dublin - 11/19/15
Drew D. was very professional and a nice guy. When I called for status on my car Molly F. was very helpful and nice. I would use Gerber again without any reservations
OH - 5820 Shier Rings Rd, Dublin - 11/19/15
It was awesome that it only took one day to repair instead of the two that was planned. I also appreciated that parts and such were ordered and there so the repair could go smoothly as opposed to my car sitting with you while parts came in. Finally I appreciated all of the communication. It gave me peace of mind which was very nice. While I hope I don't have to come back I've found my go to car repair place. Thanks for everything.
WA - 1124 Carpenter Rd SE, Lacey - 11/19/15
From Barbara at the front desk, to Randy (& others) to the actual hands on techs, Gerber Collision shines!! You are the best! Thank you.
AZ - 4670 S Palo Verde Rd, Tucson - 11/19/15
I feel the timimg was great> got the vehicle back and it looked great.
IL - 5948 N Northwest Hwy, Chicago - 11/19/15
Great service excellent communication and great repairs!
IL - 4718 Southwest Hwy, Oak Lawn - 11/19/15
Gerber Collision did a great job fixing my SUV! A CTA bus damaged my vehicle and it didn't seem if I would get my new vehicle look back again. Gerber reassured me and they did exactly what they said they would do. I definitely recommend Gerber Collision. Make sure to ask for Aaron S. (He's the best).
NC - 8813 Ice Dr, Raleigh - 11/19/15
I had an awesome experience with Gerber Collision! From start to finish, the service I received was great! Working a full time, busy schedule, I was pleasantly surprised to see that I could schedule an appointment online. After dropping my car off after hours the night before my appointment, I received a call on time, the next morning, given a fair price and paid over the phone so that could get back in my car the same day. When I went to pick up, I accidentally locked the keys inside the car. But thanks to Rob and Ray who were still working, they were able to help me break back into my car so I did not have to call a lock-smith. A special Thank You to Laurie, Ray, Rob and Will for your excellent customer service!
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