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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

MI - 44700 Enterprise Dr, Clinton - 12/2/15

5 Stars-you guys the best

PATRICIA T

GA - 55 Oak St, Roswell - 12/2/15

Being without your vehicle is a frustrating experience but Gerber really made it feel easier. The communication I received by phone and by text was outstanding. I never once had to wonder what the status of my repair was. The staff was very friendly and professional. I'm very pleased with the timely repair and quality of service. I will definitely be recommending Gerber Collision.

Aimee C

NC - 5130 Raeford Rd, Fayetteville - 12/2/15

Very happy with service and repairs. Employees were awesome. Repairs were done promptly

Joyce W

FL - 4319 NW 6th St, Gainesville - 12/2/15

Awesome service. Received multiple text message updates sometimes twice a day notifying us of the progress being made on the repair of our vehicle. My truck looks new again. Very surprised and pleased that my truck was washed and detailed at time of pick up. Thank-you.

Jerry L

AZ - 6108 N Travel Center Dr, Tucson - 12/1/15

Jessica was excellent and Angie at the front desk was so helpful and friendly. Thank you for your help.

Amber S

IL - 1321 W Rt 134, Round Lake - 12/1/15

They provided outstanding customer service with keeping me up to date on my car repairs, making sure that I had a rental and they also cleaned my vehicle after the repairs were done. I will definitely recommend their service.

Demarious F

NC - 712 Sunshine Way, Greensboro - 12/1/15

Quality repair and good communication throughout the process.

David A

NC - 801 N Main St, Holly Springs - 12/1/15

They were courteous and professional. Kept me alerted to the timeframe it was going to take. They are very knowledgeable and time-conscience. My car looks brand new and was washed! I highly recommend them.

Nancy H

MI - 44700 Enterprise Dr, Clinton - 12/1/15

Thanks for all the help in dealing with this. It was very much appreciated.

michael s

AZ - 4825 W Glendale Ave, Glendale - 12/1/15

Wow, what a great job. Jeff K. was continually updating the status to us. we appreciate him and all of the front office staff for their friendliness and professionalism.

Jack K

IL - 3518 W 63rd St, Chicago - 12/1/15

Experience: my expectations were great at Gerber collision Great customer service my rating is 5 stars...Lady front desk Norma was really helpful and my estimator Dulce Chavez was really patient and answer my questions and was keeping me updated with my car process. Also a young men name Alex was really helpful as well he explained to me the procedure of my car and what they exactly did to it. My experience was great at Gerber collision at 63rd st Chicago Illinois, I highly recommend this place the work they did on my car Chevy Camaro silver looks amazing parts where already there before i drop my car off and it only took them 2 days to fixed. Once again thank you for your service Gerber collision

Kevin B

MI - 6227 15 Mile Rd, Sterling Heights - 12/1/15

Car was extremely clean(including interior and engine compartment) when I picked it up. I think they detailed the car. Service person spent time with me and made sure everything was operating (lights,turn signals,washers etc) properly. Excellent fit and finish of the repaired parts, better than the way the vehicle came from the factory. Repair bill was easy to understand and very detailed. Excellent experience, would definitely recommend or go back (hopefully I will not need their service again) Office staff and receptionist were very friendly and efficient. Did not waste my time, were very well organized when I came to pick up my car.m Highly recommend this repair shop.

Myron B

IL - 1001 Remington Rd, Schaumburg - 12/1/15

I got my car back today & am totally satisfied with the work that was done! The service was excellent all around!

Alvin H

FL - 909 W Amelia St, Orlando - 12/1/15

I chose Gerber Collision and Glass and also utilized the Liberty Mutual 'Valet Service Option'. I made extraordinary choices on both decisions. Let me say that nobody likes to be victimized by a 'Smash and Dash' but the combination of Gerber's skill, commitment and professionalism, when combined with Liberty Mutual's consumer friendly policies and procedures, made my horrible situation as painless as possible. It was great to have my rental vehicle delivered to my home and the work done by Gerber was superb ! The repairs were completed earlier than estimated and my car was returned in almost showroom condition. My estimator/service coordinator was MS Amy F. and I have to credit her with much of my positive experience. Amy was extremely professional but low key as well. This put me at ease and I felt that my vehicle was in good hands. You ... could tell that she likes her job and this was reflected in her performance and the expert repairs. Amy kept in touch with me throughout the entire process and facilitated the completion of the project. She constantly inquired about what she could do to make my aggravating and stressful situation better. It is amazing to me that I really feel that Amy cared. This was certainly a first for me when it comes to auto repair. I may have been victimized by a miscreant who hit my vehicle and absconded but that was where my misfortune ended. THANK YOU AMY, GERBER COLLISION AND LIBERTY MUTUAL FOR WORK EXTREMELY WELL DONE ! I know that my car was repaired the right way and your 'Lifetime Warranty' provides me with additional peace of mind for the future. Respectfully, read more

ANDREW C

FL - 420 N Kirkman Rd, Orlando - 12/1/15

The customer service from beginning to end was Phenomenal. I wanted to extend my deepest thank you to the staff; even though your services were provided dating 9/11/15. Till this day I still remember how smooth the whole process was. I will definitely recommend customers to Gerber Collision.

Crystal M

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