Read What Our Customers Are Saying!

AZ - 4670 S Palo Verde Rd, Tucson - 1/6/16

My truck looks really good.

Juan H

IL - 13433 Southwest Hwy, Orland Park - 1/6/16

Everyone I dealt with was very helpful and nice.!

Deborah

NC - 1426 S Miami Blvd, Durham - 1/6/16

The work was amazing they keep me informed by text and calls and where very helpful and many ways and was the best customer service I had received in the longest time! Great job guys keep up the amazing work!

Marshal J

NC - 1140 US Hwy 70 SE, Hickory - 1/6/16

Helpful information and good service. Satisfied.

Virginia P

NC - 712 Sunshine Way, Greensboro - 1/6/16

awesome staff, service and quality of work.

ashley f

OK - 11440 E 81st St N, Owasso - 1/6/16

Very happy with my experience with Gerber Collision. Tommy D. was extremely knowledgeable and courteous, as was the two office ladies. The body work on my car is excellent. They even had it done in 2 days instead of 5. Really appreciated the text messages keeping me informed on the status of my car. I would 100% recommend Gerber Collision to family and friends.

LESLEY REGAN C

AZ - 4825 W Glendale Ave, Glendale - 1/6/16

Jeffrey K. was exceptional in his delivery of service. He always kept us informed about the status of repairs. The entire staff was friendly and courteous when I arrived to pick up the vehicle. The vehicle was clean and in great condition. I appreciate the service provided.

Sophia M

IL - 1493 N State Rte 50, Bourbonnais - 1/6/16

I was in an accident in early December. My car had significant damage. Of course, I needed it repaired quickly, properly, and thoroughly at a shop that I felt could be trusted. In addition, I needed help with a rental since I hadn't opted for that coverage in my policy :( Per my insurance company, I learned that the Bourbonnais Gerber shop had a gold star rating from customers and offered 5 days of free car rental. I also learned that they provided a lifetime guarantee on their repairs. I called the shop and spoke to Doug, the General Manager. He was kind, helpful and genuine. Although I hadn't met him in person, I felt I could trust him to do right by me and my car. I am pleased to say that he exceeded my high expectations! He expedited my repair and called me as needed with progress reports. Additionally, the shop sent me progress ... reports via text, very cool! When I took my car on a test drive upon pick up, I noticed a slight problem with the steering. Doug sent my car to the Mitsubishi dealer for additional inspection. The findings were inconclusive, but Doug erred on the side of caution and replaced my front wheel and tire. He made the right decision too! When I picked my car up on New Years Eve and took it for another test drive, the steering was perfect! Doug and his team really went "the extra mile" for me in several ways and I really appreciated it. I was treated like a valued customer and not just another insurance claim. I live near Joliet, so i could have chosen closer repair shops, but Im so glad I didn't. It was worth the tow and follow up trips to Bourbonnais. Would I take my car to them again for repairs in the future? Absolutely! As long as Doug is rhe General Manager there, you can count on excellent treatment and service. Thank you! read more

Zonda Z

NC - 1140 US Hwy 70 SE, Hickory - 1/6/16

Friendly, helpful information and service. Good job!

Virginia P

MD - 5106 Branchville Rd, College Park - 1/6/16

excellent customer service and workmanship!! highly recommended and I see why. Also kept me updated the entire time and I felt they truly cared about my situation

angela c

IN - 490 - 45th St, Munster - 1/6/16

Great to work with.

Terry C

OK - 701 W Freeport St, Broken Arrow - 1/6/16

Turned my vehicle in at 4:45 PM on Monday for bumper and light replacement and my vehicle was ready at 5:00 PM on Tuesday. The staff very helpful

Kelly J

MD - 8528 Baltimore National Pike, Ellicott City - 1/6/16

Wonderful customer service. Thanks to Kim N. especially.

Linda S

NC - 712 Sunshine Way, Greensboro - 1/6/16

To Grrber Corporate and especially to Mallory and Michael - Greensboro NC You all are more like 10 Star! We' ve been there for car repairs on several location and never has the quality of your customer service and repairs faltered.. Above the rest and whenever in the future should we need car service, . For any reason, we will come your way.. I'm certain HARTFORD INSURSNCE will agree.. Thanks so much.. ( sorry we had the slight collision with the deer. Fortunately none of were injured..,,the deer lost a little fur??)

Elizabeth & Wesley E. white W

FL - 3550 13th St, St Cloud - 1/6/16

Amazing customer service. Never have been treated better. I used this location on two occasions the manager is very helpful. Along with the technicians, id go back to that location any time just due to how i was treated. Highly highly recommend this company and location. Thank you again for such great service.

DeAnna J